Love Philz and the app is easy to use. I’d give 5 stars if there was some sort of rewards/point program built in (e.g. the chipotle and Starbucks apps). The app is really just useful to skip the line and have your coffee ready for when you show up, which is helpful. After ordering several coffees at $7 a pop, it’d be nice to earn a freebie sometimes.

Pretty cool. Finding the closest location takes a lot of time. Apart from that its great!

Had my order ready, tried to pay and app froze. Once I tried to close and open the app, it never loaded. Tried restarting my phone and reinstalling the app, neither worked.

Better when it was Palestinian owned.

Phillz is amazing, but the app can be annoying. Every couple of weeks the app acts as if I’ve never logged in before.So I have to re login and reset my payment. It also doesn’t really remember my previous orders. Due to all of this I find I get to the store and then figure out my order never went thru. It somehow accepts the order, and then comes back in a minute or so and rejects due to lack of payment- because it ‘forgot’ that I use Apple Pay. As I was writing this the employee saw me come in and asked why I didn’t note about my own cup (obviously a regular). I told him that the app forgot and he laughed knowingly admitting that many customers complain about the app updates and the forgetfulness of the app. William

This app is not ready for prime time and basically taking customer’s money without even transmitting order to the store — leaving both customer and store workers in a horrible position.

Since the last update the app won’t open. It’s stuck on the loading screen 😕.

This app does exactly what it needs to. Lets me order coffee and food ahead (by the cup or by the pound), pay ahead and even put in any modifications to my drink that I want. Plus it’s easy to tip, and easy to check out using Apple Pay. My only gripe would be that I don’t get to chat as much with the lovely folks who work at Philz cause the app is too efficient.

I downloaded the app, put in an order for an hour later. I realized one of inputs was incorrect within 30 seconds or so and when I tried to change it, I couldn’t cancel or edit the order.

I can’t get the app to move past the opening brand page- I have updated the app, deleted and reinstalled, hard shut down my iPhone. I use the app everyday and for some reason yesterday it stopped opening. I can’t find any support on this issue and it’s not resolving. What can I do?