---
title: "Pickup by Capital Metro - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Capital Metro’s Pickup service provides curb-to-curb, on-demand transportation in the Austin metro area for the price of a bus ride! Connect to transit, shop, work, learn, and play. Enjoy all that you"
---

# Pickup by Capital Metro — United States
> On-demand transit

![Pickup by Capital Metro App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/00/7f/f1007f2d-1c64-218f-6ab7-0503a59cce84/PlatformAppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Via Transportation](https://apptail.io/developer/via-transportation-sdd) (United States)
**Category:** Travel
**Rating:** 4.9/5 (1,388 ratings)
**Price:** Free
**Bundle ID:** com.ridewithvia.CartsPickupRider
**Store:** Apple App Store
**Country:** United States
**Version:** 4.30.0 (released 2026-09-19)
**Original Release:** 2019-05-31
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1462279244)
**AppTail Page:** [https://apptail.io/app/pickup-by-capital-metro-kWAb/united-states](https://apptail.io/app/pickup-by-capital-metro-kWAb/united-states)

## Pickup by Capital Metro Description
Capital Metro’s Pickup service provides curb-to-curb, on-demand transportation in the Austin metro area for the price of a bus ride! Connect to transit, shop, work, learn, and play. Enjoy all that your neighborhood has to offer. Where will Pickup take you?

## Pickup by Capital Metro Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/d6/ed/0a/d6ed0a7e-d2e6-efc0-ae31-ca44f252ab2f/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/30/86/00/3086000c-1ec3-586a-bd41-f7e0de21df1b/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/4e/4b/6a/4e4b6a7a-7a08-ab3d-2945-74b5964d9174/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/bc/b9/df/bcb9dfe1-fcef-4593-131a-08aed5f27d29/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/d9/7a/58/d97a5890-892b-c1e5-9329-2d1503f7eabc/pr_source.png/1242x2688.png)

## Pickup by Capital Metro Rating Breakdown in United States
- 5 stars: 1,300 (94%)
- 4 stars: 48 (3%)
- 3 stars: 16 (1%)
- 2 stars: 3 (0%)
- 1 stars: 21 (2%)

## Pickup by Capital Metro Reviews in United States

### **--- "Why the option?"
Why give the option to choose pickup times when it will AUTOMATICALLY move you to the closes time? If you call and ask for a specific time they will tell you “it’s only an on demand service “

THEN WHY GIVE THE OPTION ON THE APP!?
-- Honestly Randt, 2025-09-19

### ***** "Pick up"
It was fast and simple
-- #1”, 2025-06-09

### ***** "GOOD DAY"
MS. VERGIE WAS FUN AND VERY PROFESSIONAL KUDOS TO HER
-- FREAKYTEL, 2025-05-01

### ***** "Is there a way to contact?"
Sometimes the ride that I book doesn’t move. There is no way to contact the driver or the customer care to know what can be done. Please make that function available in your app. Thank you
-- Sneh2489, 2025-02-26

### ***** "Review"
Simple and easy to use wish the areas were wider.
-- Izodious, 2025-02-19

### *---- "Unacceptable!"
1. Fix the communication between customers and the people who are supposed to service those customers. 
2. Fix the fact that wait times for rides are extremely inaccurate. 
3. Fix the fact that there is no way to contact ANYONE while a ride time is just passing on by like customers don’t have places to get to through Pickup. 
4. Fix the selection process and allow customers to see other ride pickup options even if one is already in transit so that if another bus is closer we can cancel the current and choose that one. 
5. IF A 5 MINUTE PICKUP IS SELECTED IT SHOULD NOT TAKE 20 EXTRA MINUTES WITH NO COMMUNICATION AS TO WHY TO BE PICKED UP! A 25 MINUTE FUTURE PICK UP REQUEST SHOULD NOT JUST TURN INTO 5 MINUTES! 

Stop the excuses and just be better. Maybe choose to partner with someone other than MTM transit because these kinds of errors don’t complement anything.
-- Amanda Volpe, 2025-02-12

### ***** "Amazing"
With recent events, this has made transportation and daily commute very convenient and affordable.
-- alzm17, 2025-01-31

### *---- "i was waiting"
I waited 30 minutes for a trip and the transportation never arrived
-- this is bad bruh, 2024-12-13

### **--- "inconsistent and unreliable"
rides will be up to 10-15 mins late. why am i the last person being dropped off when i got picked up first?
-- 8ball09, 2024-12-05

### ***** "Great way to get around"
Its a Great way to get around in austin. I just wish that the route came out to buda.
-- $DezNutz$, 2024-10-18

[View all Pickup by Capital Metro reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Pickup by Capital Metro Discovered Keywords
- pickup
- pickup ride
- pick up
- via metro
- pickup pro
- pickup now
- metro pickup
- pickup metro
- pickup driver
- capital metro

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## Pickup by Capital Metro Available In
- [United States](https://apptail.io/app/pickup-by-capital-metro-kWAb/united-states)
- [India](https://apptail.io/app/pickup-by-capital-metro-kWAb/india)
- [Mexico](https://apptail.io/app/pickup-by-capital-metro-kWAb/mexico)
- [Canada](https://apptail.io/app/pickup-by-capital-metro-kWAb/canada)
- [Sweden](https://apptail.io/app/pickup-by-capital-metro-kWAb/sweden)
- [United Kingdom](https://apptail.io/app/pickup-by-capital-metro-kWAb/united-kingdom)
- [Taiwan](https://apptail.io/app/pickup-by-capital-metro-kWAb/taiwan)
- [Singapore](https://apptail.io/app/pickup-by-capital-metro-kWAb/singapore)
- [Hong Kong SAR China](https://apptail.io/app/pickup-by-capital-metro-kWAb/hong-kong)
- [Colombia](https://apptail.io/app/pickup-by-capital-metro-kWAb/colombia)
- [Saudi Arabia](https://apptail.io/app/pickup-by-capital-metro-kWAb/saudi-arabia)
- [Spain](https://apptail.io/app/pickup-by-capital-metro-kWAb/spain)
- [Philippines](https://apptail.io/app/pickup-by-capital-metro-kWAb/philippines)
- [Dominican Republic](https://apptail.io/app/pickup-by-capital-metro-kWAb/dominican-republic)
- [Algeria](https://apptail.io/app/pickup-by-capital-metro-kWAb/algeria)
- [Ecuador](https://apptail.io/app/pickup-by-capital-metro-kWAb/ecuador)
- [Egypt](https://apptail.io/app/pickup-by-capital-metro-kWAb/egypt)
- [Finland](https://apptail.io/app/pickup-by-capital-metro-kWAb/finland)
- [France](https://apptail.io/app/pickup-by-capital-metro-kWAb/france)
- [Greece](https://apptail.io/app/pickup-by-capital-metro-kWAb/greece)
- [Hungary](https://apptail.io/app/pickup-by-capital-metro-kWAb/hungary)
- [Indonesia](https://apptail.io/app/pickup-by-capital-metro-kWAb/indonesia)
- [Ireland](https://apptail.io/app/pickup-by-capital-metro-kWAb/ireland)
- [Israel](https://apptail.io/app/pickup-by-capital-metro-kWAb/israel)
- [Italy](https://apptail.io/app/pickup-by-capital-metro-kWAb/italy)
- [Japan](https://apptail.io/app/pickup-by-capital-metro-kWAb/japan)
- [South Korea](https://apptail.io/app/pickup-by-capital-metro-kWAb/south-korea)
- [Kuwait](https://apptail.io/app/pickup-by-capital-metro-kWAb/kuwait)
- [Cayman Islands](https://apptail.io/app/pickup-by-capital-metro-kWAb/cayman-islands)
- [Kazakhstan](https://apptail.io/app/pickup-by-capital-metro-kWAb/kazakhstan)
- [Lebanon](https://apptail.io/app/pickup-by-capital-metro-kWAb/lebanon)
- [Sri Lanka](https://apptail.io/app/pickup-by-capital-metro-kWAb/sri-lanka)
- [Malaysia](https://apptail.io/app/pickup-by-capital-metro-kWAb/malaysia)
- [Nigeria](https://apptail.io/app/pickup-by-capital-metro-kWAb/nigeria)
- [Netherlands](https://apptail.io/app/pickup-by-capital-metro-kWAb/netherlands)
- [Norway](https://apptail.io/app/pickup-by-capital-metro-kWAb/norway)
- [Nepal](https://apptail.io/app/pickup-by-capital-metro-kWAb/nepal)
- [New Zealand](https://apptail.io/app/pickup-by-capital-metro-kWAb/new-zealand)
- [Peru](https://apptail.io/app/pickup-by-capital-metro-kWAb/peru)
- [Pakistan](https://apptail.io/app/pickup-by-capital-metro-kWAb/pakistan)
- [Poland](https://apptail.io/app/pickup-by-capital-metro-kWAb/poland)
- [Portugal](https://apptail.io/app/pickup-by-capital-metro-kWAb/portugal)
- [Paraguay](https://apptail.io/app/pickup-by-capital-metro-kWAb/paraguay)
- [Romania](https://apptail.io/app/pickup-by-capital-metro-kWAb/romania)
- [Russia](https://apptail.io/app/pickup-by-capital-metro-kWAb/russia)
- [Thailand](https://apptail.io/app/pickup-by-capital-metro-kWAb/thailand)
- [Türkiye](https://apptail.io/app/pickup-by-capital-metro-kWAb/turkey)
- [Vietnam](https://apptail.io/app/pickup-by-capital-metro-kWAb/vietnam)
- [Argentina](https://apptail.io/app/pickup-by-capital-metro-kWAb/argentina)
- [South Africa](https://apptail.io/app/pickup-by-capital-metro-kWAb/south-africa)
- [Austria](https://apptail.io/app/pickup-by-capital-metro-kWAb/austria)
- [Australia](https://apptail.io/app/pickup-by-capital-metro-kWAb/australia)
- [Azerbaijan](https://apptail.io/app/pickup-by-capital-metro-kWAb/azerbaijan)
- [Belgium](https://apptail.io/app/pickup-by-capital-metro-kWAb/belgium)
- [Brazil](https://apptail.io/app/pickup-by-capital-metro-kWAb/brazil)
- [Belarus](https://apptail.io/app/pickup-by-capital-metro-kWAb/belarus)
- [Switzerland](https://apptail.io/app/pickup-by-capital-metro-kWAb/switzerland)
- [Chile](https://apptail.io/app/pickup-by-capital-metro-kWAb/chile)
- [China](https://apptail.io/app/pickup-by-capital-metro-kWAb/china)
- [Czechia](https://apptail.io/app/pickup-by-capital-metro-kWAb/czechia)
- [Germany](https://apptail.io/app/pickup-by-capital-metro-kWAb/germany)
- [Denmark](https://apptail.io/app/pickup-by-capital-metro-kWAb/denmark)

---

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