Cancelled three transactions without any reason. Be careful with this service. When I asked what your policy said that I need to provide everything about my business partner they kept silent. A lot companies hasn’t social media information that’s normal, but these guys didn’t heard about it. Not recommended service ever.

Can’t get past log in and I never had an account. Can’t reach customer service either

The app used to work fine. Today the verification code i was sent is one digit longer than previous ones. The app will not allow me to input the extra digit. Please update the app if you’re going to change the length of the verification number.

Please make app auto rotate so I can use on Ipad please

I will never again use Plastiq or a vendor that uses them. I used Plastiq to pay a vendor $4000. The transaction fee was an additional $116. WEEKS after I initiated the transaction on Plastiq, the vendor still had not received the payment. Plastiq customer support now claims they can’t find my transaction - despite it showing up on my dashboard (I have screen shots and a transaction number from their platform). The money was withdrawn from my account. I am now working with my bank to recoup the money. I now believe Plastiq is a scam.

They took away the ability to use an AMEX card. So many people relying on Plastiq and you let us down.

Stopped accepting Amex abruptly, and I can’t add a bank account. Just keeps looping. Amazingly bad product.

I downloaded the app and it’s asking for my login credentials. However, I never had an account and it doesn’t give the option to create one. So annoying

This company caused me to be late on my rent! This company is super strict, regulatory, and bureaucratic. They refunded me twice over something very minor. If you guys advertise what you say you advertise then you should follow through. You guys are risking people being out on the streets with your last minute and abrupt refunds and cancelations. I’d be better off using money orders.

Long time Plastiq user that just started using the app, the UI seems pretty good so far. I mostly pay repeat vendors so haven’t tried adding any new ones yet but it looks similar to the website.