Even if you’re a longtime customer it still takes 2 hours for money to leave your betting account

The games just keeps crashing or just simply logs you out in the middle of the game.

I’ve been using my PointsBet account for around a year now made plenty of deposits probably adding up to around $500. The single second I try to cash out and take my money out. They banned my account and flagged it and only gave me 100 out of the $306 they owed me, very unprofessional for a large company. They completely denied that they were holding my funds back. Why are you trying to steal my money all of a sudden when I’ve been with you giving you money for a whole year. But the second I try and take out money for myself, you flag it, and banned my account.

After winning 800$ Points bet decided to suspend my account with the funds in it and insisted on me sending personal documents after i already did on registration. After threatening a lawsuit they sent me my funds and banned my account. I could care less about the ban but their attempt to steal my funds is very unprofessional and I can’t imagine how many people they take advantage of like this.

They block my accounts saying i cant use boosts anymore after being on the app since it came to Canada, all because I have joint bank account, what an actual joke. Save your money for better apps, Fanduel, Bet MGM, bet 365 alll better apps… actually any other sportsbook I would use these guys rob you of money

Once you find reasonable odds you will be limited to minuscule wagers. Boring and not worth it

Horrible customer service Limit bets Promo bans for no reason Customer service is extremely rude and not helpful whatsoever The app is slow Bets close constantly Super scammy

I would give this book a 5 star rating if you guys offered Live betting for MMA

I won 9k and when I tried to withdraw they came up with a stupid excuse not to pay my money.

I withdrew exactly 9500$ using my bank account information, 1 week later someone tries to pull out 9000$ from my account using the exact information I used to withdraw from this app using a fraud cheque that I don’t even own. They’re 100% either selling your information to criminals / they themselves are trying to pull out money / or they have a terrible security system and hackers are breaching it to access peoples bank information. This is the only app that would have my bank information and 1 week later almost the EXACT amount I withdrew is being pulled out of my checking account through a fraudulent cheque that I don’t even own. I don’t even have a cheque book. Luckily they reversed the cheque since I caught it on time. I had to file a police report. JUST A WARNING FOR EVERYONE.