---
title: "POSTIDENT - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone.  Depending on which of our partner companies you carry out this identification process, you ca"
---

# POSTIDENT — Canada
> Easy, convenient and secure

![POSTIDENT App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fa/78/41/fa7841ac-1255-16a0-9999-2d12a1497f4b/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/434x0w.png)

**Developer:** [Deutsche Post](https://apptail.io/developer/deutsche-post-TvQ) (Germany)
**Category:** Business
**Rating:** 4.7/5 (1,379 ratings)
**Price:** Free
**Bundle ID:** de.deutschepost.postident
**Store:** Apple App Store
**Country:** Canada
**Version:** 31.0 (released 2026-03-25)
**Original Release:** 2015-06-23
**Languages:** English, French, German, Italian, Polish, Portuguese, Spanish, Turkish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id999762739)
**AppTail Page:** [https://apptail.io/app/postident-eah/canada](https://apptail.io/app/postident-eah/canada)

## POSTIDENT Description
With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone.

Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.

The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.

The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.

## POSTIDENT Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e4/ab/e1/e4abe179-bfd8-fa1e-1c55-32727ba9d394/EN_iOS_01.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/05/49/58/05495855-18cc-a48f-5488-29352124d191/EN_iOS_02.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4b/0a/b9/4b0ab954-c689-8bd6-9cad-7edc5d8ef972/EN_iOS_03.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/83/01/4d/83014dce-a5dd-52fe-16d8-4c782c71aab4/EN_iOS_04.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/20/1f/6d/201f6dcf-5c34-ac2f-bc61-90e92170499c/EN_iOS_05.jpg/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a9/85/f5/a985f5e1-eee3-115c-834d-81bf14ca1920/EN_iOS_06.jpg/1284x2778.png)

## POSTIDENT Rating Breakdown in Canada
- 5 stars: 1,093 (79%)
- 4 stars: 232 (17%)
- 3 stars: 22 (2%)
- 2 stars: 10 (1%)
- 1 stars: 22 (2%)

## POSTIDENT Reviews in Canada

### ***-- "Inability to use app"
Good morning

I have been trying to use the scan method, which would be very convenient, but it is not letting me. I try and scan the code but have a notice that says information is missing. I try to enter manually but I have no 12 digit assigned to my mom’s code. There is an 8 digit number at the top of her document And another set of numbers at the top left corner, but it is a 17 digit set of numbers and letters
-- Sue🇨🇦, 2024-08-08

### *---- "Zero stars if possible"
Absolutely useless and the most pathetic excuse for an app that I have ever encountered. The website does not offer helpful instructions and trying to use any of the links and FAQs results in and endless loop of frustration and utter confusion. Shame on you. When you make an app for seniors to use to submit their digital proof of life, use some common sense. Make it easy, not frustrate them to the point that you raise their blood pressure. I hope karma visits you often.
-- PebblesCounter, 2024-08-07

### *---- "Does not work for Canadian citizens"
This app does not work for Canadian citizens. We had to manually finish the proof of life paper forms at the doctors office and bank.
-- Derpalicious, 2024-07-05

### *---- "Terrible changes"
The new way of identifying individuals is awful. The program does NOT recognize holograms on Canadian Passports despite following directions precisely (good lighting, tilting in all 4 directions). Holograms were clearly visible on screen during recording. Did not have this issue last year.
-- Patientx77, 2024-06-26

### ***** "Great APP for Certification of Life"
Really easy to do and good work!
Thank you from Canada, Well done!
Holger Sierks (POA) for Waltraud Sierks
-- holger93, 2023-08-11

### ***** "Postident"
Hell to look at, relax, it’s simple to follow through. Wolfgang
-- Wolf, in exile, 2023-07-21

### ***** "Getting the identification uploaded was easy"
Taking the picture of passport was easy to upload and the short video was seamless and worked smoothly.
-- Twokidspop, 2023-07-07

### **--- "Good but use your iPhone (not iPad)"
Final screen is not clear … what is the next step? Should be something like “checking your data … we will send an email with results … you can exit the app”

Video does not work on iPad … but does on iPhone
-- hereismytwobits, 2023-07-05

### ***** "Great App"
Used Postident for the first time. Version 14.1 worked very well. The explanations on what is needed to have ready, how to get from the barcode in the letter into the App, and when and how the result would be communicated were all clear. The result came within the promised 24 hours. Wonderful!
-- Chief Assessor 1003, 2023-07-04

### ***** "Review"
Good system👍
-- HPMWA, 2023-07-03

### ***** "Postident"
Tolle App !!!
-- Vordach, 2023-07-03

### ***** "Not in English"
I tried to use this, because I got a letter from a German institution telling me I could use this app, and that the app was in both German and English. Well, it started out in English, but after I got as far as inputting my name, it switched to German, and since I don’t know German I can’t use it. It also annoyingly kept saying “available in English “ but without telling me how to change it to English.
-- Tom5589, 2022-09-16

### *---- "Totally useless"
Cannot go further than opening the app. It won’t scan the QR code and you are stuck.
-- Boe567, 2022-08-12

### *---- "Completely non functional"
Trying to do proof of life for Rente and it doesn’t work at all.   Scanning the QR code with the app shows „no transaction number found“ and scanning it with the camera goes to a deutschepost website with the message „oops something went wrong“.   
Tested on multiple devices, same on all.
-- Splitwoodfarm, 2022-08-11

### ***** "Life certificate"
Had trouble with the QR code but you noticed and sent me the code by email and the rest was easy. Thank you so much for your assistance
-- cristina acerenza, 2022-07-24

### **--- "It’s the Live on iPhones sending blurry Photos"
Let’s use our heads here and think before we take any photos of identification documents with a souped up iPhone 11 to 13. It’s the too powerful “Live” feature that is making the administrators in Germany reject your application. A still photo is not being seen by the administrators, but rather a very shifty and consequently unclear photo. Result? The numbers are blurry on the necessary identification documents and your application is rejected by Germany. 

 How did I find out about this? A photo was sent to my friend in British Columbia of my positive rapid test result for COVID-19. It was taken with my iPhone 11 with the “Live” feature. Upon further examination, it became readily apparent that the red “Test” line was unclear/blurry, all because of the Live feature.  My 6 year old iPad does not support “Live” and the photo, taken by it, was clear. 

 Also, why is a Canadian Permanent Resident Card (PRC) not recognized by the Postident app?
-- Tim F348, 2022-07-16

### *---- "Could not read QR code"
The app started ok asked to enter some personal data. It then wanted to read the QR code but failed consistently. Qrbot was able to read the QR code and connect to the Postident site where I could complete the process easily. What a pain to direct people to the broken app.

Referring to the app developer response - the instructions received from Deutsche post were absolutely clear and did not refer to the website- only to the app - what a mess. The QR code reader is clearly built into the app - it just doesn’t work with QR code provided.
-- richepaume, 2022-07-11

### *---- "Not successful"
Four attempts, 3 different senior citizens, all returned unable to identify from photos which were very clear. 12 attempts, 0 percent success rate
-- Ueberholz, 2022-07-11

### ***** "Postident"
Falls Reisepass als Dokument benötigt wird sollte dies angegeben werden.
In Kanada ist der Führerschein das legale ID documents.
Vile Bürger haben keinen Reisepass.
-- Lobotropical, 2022-07-10

### *---- "Dr.Detroit"
Same as eifelwolf. It will not display my personellste I’d as promised. And instead of suggesting a solution the developer offers his sorrows. What a joke!
-- Detels, 2022-07-08

[View all POSTIDENT reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## POSTIDENT Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Germany | Business | #2 |
| Top Free | Austria | Business | #57 |
| Top Free | Germany | Overall | #120 |
| Top Free | Ukraine | Business | #168 |
| Top Free | Romania | Business | #176 |
| Top Free | Poland | Business | #199 |
| Top Free | Czechia | Business | #214 |
| Top Free | Hungary | Business | #244 |
| Top Free | Switzerland | Business | #259 |
| Top Free | Portugal | Business | #308 |
| Top Free | Singapore | Business | #310 |
| Top Free | Türkiye | Business | #360 |
| Top Free | Norway | Business | #377 |
| Top Free | Italy | Business | #378 |
| Top Free | Greece | Business | #394 |
| Top Free | Spain | Business | #395 |
| Top Free | Colombia | Business | #408 |
| Top Free | Israel | Business | #415 |
| Top Free | Netherlands | Business | #496 |

## POSTIDENT Discovered Keywords
- posteid
- postident

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## POSTIDENT Available In
- [Germany](https://apptail.io/app/postident-eah/germany)
- [Austria](https://apptail.io/app/postident-eah/austria)
- [United States](https://apptail.io/app/postident-eah/united-states)
- [Switzerland](https://apptail.io/app/postident-eah/switzerland)
- [Ukraine](https://apptail.io/app/postident-eah/ukraine)
- [Canada](https://apptail.io/app/postident-eah/canada)
- [United Kingdom](https://apptail.io/app/postident-eah/united-kingdom)
- [China](https://apptail.io/app/postident-eah/china)
- [Poland](https://apptail.io/app/postident-eah/poland)
- [Türkiye](https://apptail.io/app/postident-eah/turkey)
- [Australia](https://apptail.io/app/postident-eah/australia)
- [Spain](https://apptail.io/app/postident-eah/spain)
- [Russia](https://apptail.io/app/postident-eah/russia)
- [Italy](https://apptail.io/app/postident-eah/italy)
- [Netherlands](https://apptail.io/app/postident-eah/netherlands)
- [France](https://apptail.io/app/postident-eah/france)
- [Thailand](https://apptail.io/app/postident-eah/thailand)
- [Romania](https://apptail.io/app/postident-eah/romania)
- [Hungary](https://apptail.io/app/postident-eah/hungary)
- [Croatia](https://apptail.io/app/postident-eah/croatia)
- [Luxembourg](https://apptail.io/app/postident-eah/luxembourg)
- [Colombia](https://apptail.io/app/postident-eah/colombia)
- [Japan](https://apptail.io/app/postident-eah/japan)
- [Brazil](https://apptail.io/app/postident-eah/brazil)
- [South Africa](https://apptail.io/app/postident-eah/south-africa)
- [Czechia](https://apptail.io/app/postident-eah/czechia)
- [Mexico](https://apptail.io/app/postident-eah/mexico)
- [Bulgaria](https://apptail.io/app/postident-eah/bulgaria)
- [Belgium](https://apptail.io/app/postident-eah/belgium)
- [Argentina](https://apptail.io/app/postident-eah/argentina)
- [Sweden](https://apptail.io/app/postident-eah/sweden)
- [India](https://apptail.io/app/postident-eah/india)
- [Denmark](https://apptail.io/app/postident-eah/denmark)
- [South Korea](https://apptail.io/app/postident-eah/south-korea)
- [Chile](https://apptail.io/app/postident-eah/chile)
- [Slovakia](https://apptail.io/app/postident-eah/slovakia)
- [Singapore](https://apptail.io/app/postident-eah/singapore)
- [Greece](https://apptail.io/app/postident-eah/greece)
- [United Arab Emirates](https://apptail.io/app/postident-eah/united-arab-emirates)
- [Latvia](https://apptail.io/app/postident-eah/latvia)
- [Ireland](https://apptail.io/app/postident-eah/ireland)
- [New Zealand](https://apptail.io/app/postident-eah/new-zealand)
- [Hong Kong SAR China](https://apptail.io/app/postident-eah/hong-kong)
- [Portugal](https://apptail.io/app/postident-eah/portugal)
- [Israel](https://apptail.io/app/postident-eah/israel)
- [Philippines](https://apptail.io/app/postident-eah/philippines)
- [North Macedonia](https://apptail.io/app/postident-eah/north-macedonia)
- [Egypt](https://apptail.io/app/postident-eah/egypt)
- [Norway](https://apptail.io/app/postident-eah/norway)
- [Lithuania](https://apptail.io/app/postident-eah/lithuania)
- [Slovenia](https://apptail.io/app/postident-eah/slovenia)
- [Malaysia](https://apptail.io/app/postident-eah/malaysia)
- [Taiwan](https://apptail.io/app/postident-eah/taiwan)
- [Indonesia](https://apptail.io/app/postident-eah/indonesia)
- [Finland](https://apptail.io/app/postident-eah/finland)
- [Azerbaijan](https://apptail.io/app/postident-eah/azerbaijan)
- [Lebanon](https://apptail.io/app/postident-eah/lebanon)
- [Tunisia](https://apptail.io/app/postident-eah/tunisia)
- [Vietnam](https://apptail.io/app/postident-eah/vietnam)
- [Ghana](https://apptail.io/app/postident-eah/ghana)
- [Estonia](https://apptail.io/app/postident-eah/estonia)
- [Saudi Arabia](https://apptail.io/app/postident-eah/saudi-arabia)
- [Cyprus](https://apptail.io/app/postident-eah/cyprus)
- [Kazakhstan](https://apptail.io/app/postident-eah/kazakhstan)
- [Peru](https://apptail.io/app/postident-eah/peru)
- [Dominican Republic](https://apptail.io/app/postident-eah/dominican-republic)
- [Ecuador](https://apptail.io/app/postident-eah/ecuador)
- [Paraguay](https://apptail.io/app/postident-eah/paraguay)
- [Belarus](https://apptail.io/app/postident-eah/belarus)
- [Malta](https://apptail.io/app/postident-eah/malta)
- [Uzbekistan](https://apptail.io/app/postident-eah/uzbekistan)
- [Oman](https://apptail.io/app/postident-eah/oman)
- [Kuwait](https://apptail.io/app/postident-eah/kuwait)
- [Nigeria](https://apptail.io/app/postident-eah/nigeria)
- [Armenia](https://apptail.io/app/postident-eah/armenia)
- [Pakistan](https://apptail.io/app/postident-eah/pakistan)
- [Algeria](https://apptail.io/app/postident-eah/algeria)
- [Uganda](https://apptail.io/app/postident-eah/uganda)
- [Panama](https://apptail.io/app/postident-eah/panama)
- [Kenya](https://apptail.io/app/postident-eah/kenya)
- [Iceland](https://apptail.io/app/postident-eah/iceland)
- [Nepal](https://apptail.io/app/postident-eah/nepal)
- [Angola](https://apptail.io/app/postident-eah/angola)
- [Senegal](https://apptail.io/app/postident-eah/senegal)

---

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