Can’t view BARCODE or make reservations on three devices and their IT still blames me. They gave up and told me to print out the bar code. THANKS FOR THE HELP!

Parking experience has good reviews but what’s up with this app?? Booked a reservation a while ago then downloaded the app. It is NOT intuitive how to sign in to the app. Login button is buried. Login page doesn’t register the enter key or have a submit button. I have the most recent update. Won’t let me log in and doesn’t show my reservation. So basically this app is useless. Guess I’ll have to find the email with my reservation in it when we arrive.

Awesome service for parking and shuttle. Drivers are kinda and always help with bags. The app is a little slow and often times the reservation screen is blank after you reserve spot. Have to wait a few minutes for the email to come in for your entry bar code.

When making a reservation the app times out and says reservation can’t be made. There isn’t a way to check reservations or previous reservations on the app. Later I logged into PreFlight’s website and I now have a confirmation number and received a confirmation email. However there isn’t a way to add that number into the app. Also the web version nor the email links to add to wallet work properly.

I wish i could give it zero stars. After the upgrading the app to the new layout none of the reservations show up. You can only browse them on the web or in the email confirmation.

Version 3 is just awful. Basic features like Reservations no longer work. Can no longer access coupons in the app. Only good for paying street price without having to pull out your physical credit card.

Love the actual service from Preflight but the recent app update has made it 100% useless. Can’t book or view my parking pass. Must use the website now.

Great parking experience here but the app is horrible since the update. It never saves a reservation, making you go to the website, and then the reservation you made won’t appear on the app at all. The old app worked perfectly fine…if it’s not broke, don’t fix it!! Redoing my review to 1 star. Customer service online is completely nonexistent. Even when I make a reservation online because the app never works, it won’t add it to Apple wallet and doesn’t give me an email confirmation either Update: added a star because app does now accept reservations, but no reservation shows up on the app so you have to access confirmation email to get into and out of the garage

I have a membership, but the app will not allow me to login.

Sluggish and unavailable when you need it