Getting somewhere at last
Really feel I am getting some where thanks to Juan
4.78 out of 5
557 ratings in Ireland
Really feel I am getting some where thanks to Juan
The app crashes all the time
Very hard to engage meaningfully with customer service team. Very easy to select the wrong tutor. I selected 2 different tutors that by their profile appeared to teach through English however, they didn’t. I assumed when their profile & reviews were in English they thought Portuguese to English speakers… no! Very easy to take money from someone and hard to find how to get it back. Sorry. Just my experience is that it isn’t customer friendly.
East to subscribe but extremely hard to cancel. Have some faith on your own platform? 50%+ tutors were late to classes per my experience. Not a lot but not usually on time. User interface is not very intuitive.
TLDR: 1 click to subscribe and 100 clicks (if you find) to unsubscribe. It is really difficult to manage your subscription if your tutor in emergency or on vacation. You cannot easily cancel (you cannot find a button and you will be asked 100 times not to do it) even if it not your fault that you need to cancel subscription. Lost €60 euro because failed to find cancellation button and simply deleted account.
Olga B is an outstanding Russian teacher. The progression and pace of learning are meticulously planned. I recommend her unreservedly.
Удобное приложение, можно быстро и удобно найти репетитора который тебе идеально подойдёт, много фильтров для поиска и приятный бонус в виде бесплатного вводного урока.
Twice I bought class and I didn’t have the class. It’s disappointing
However the refund policy is a shame, I booked a class a week in advance with a teacher, and the teacher came back to me 40 minutes before the class started saying she could not do the class, but when a student tries to cancel a class we can’t because there is a rule of cancellation, we need to cancel a class 4 hours in advance, what about the tutors cancelling the class? Why I can’t have my money back if was the teacher who cancelled it?
I found this application to be incredibly useful and user-friendly.
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Top Free
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4
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Top Free
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9
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Top Free
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13
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Top Free
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22
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Top Free
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24
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