Presbyterian myPRES

I can’t keep the scroll to the next page visible on the screen in claims. The bottom menu covers the arrow to click to the next screen. Frustrating.

I have had a number of medical visits to my doctor and the Emergency Department lately, and it’s been nice to be able to easily keep track of the claims and my deductible status to make sure they are correct and give me an idea on what I may need pay. I don’t normally carry around my insurance card and on a couple of occasions I have needed to bring it up using the mobile app to show the pharmacist. It has been nice to be able to call up my kids insurance cards too. Nice to have one place to go to to get to my insurance and MyChart info. Looking forward to seeing what else will get added to make it easy to to manage my health. Would like to see more info about upcoming appointments and if I have any labs or messages from my doctor to review then I don’t have to open MyChart as well. Just a thought.

I’ve called the tech help line twice. They read me my user ID and the password reset says it’s not a registered id (I know my password I’m just trying everything) I can’t get my epilepsy medication without this. I’m stuck in this awful position where if i don’t get these in the next couple days I’m going to have seizures. I either can’t drive to collage or run the risk of hurting myself or others. Tech support people are really nice and tried their best to help me. While being sympathetic to my situation.