Can't login
Unable to tap on the login link, takes me back to previous app
2.06 out of 5
100 ratings in United States
Unable to tap on the login link, takes me back to previous app
One star is generous.. this company stranded my parents at the airport after an international flight and refused to refund them, or even apologize afterwards.
Had a great, kind driver who was there exactly on time and got me to my destination early. Thank you so much Primetime for a seamless process! Will definitely be using again soon
Totally unreliable. No communication. Horrible customer service.
Good luck getting in contact with anyone if there is any problem at all. Do not use this service or application.
The log in is located in the upper left hand corner with something else on top of it. I’ve not been able to log in, and there is no real tech support.
I have used Prime Time Shuttle for several years, but this was the first time I used the app. It has an issue with refreshing information. The vehicle tracker said that my driver was 34 minutes away one minute and 3 minutes away the next minute. I was able to get to LAX on time as always, and I don’t believe the reviews on this app reflect the ultimate goal of Prime Time. Adding an extra star to boost the past experiences I have had with the company.
This app is not adjusted for an iPhone view, it’s pretty worthless. The login is blocked in the left upper corner, you can’t tap it. Next, you cant scroll sideways to see the car type that is picking you up, which is to the right of the driver info. Also, just badly designed as far as seeing where your driver is on a map. The app is useless for what you actually need it for.
barely functional-- the mobile website would be better if they didn't obscure the majority of the functions with a banner telling you to download the app.
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