---
title: "PrimeFlex Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "PrimeFlex Mobile provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts.  PrimeFlex Mobile allows participants to access deta"
---

# PrimeFlex Mobile — United States

![PrimeFlex Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/46/af/7a/46af7ab4-fa95-36d2-08df-0354eb0dde2f/AppIcon-0-0-1x_U007emarketing-0-0-0-7-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [PRIMEPAY](https://apptail.io/developer/primepay-PEZb)
**Category:** Medical
**Rating:** 3.0/5 (113 ratings)
**Price:** Free
**Bundle ID:** com.wealthcare.primeflex
**Store:** Apple App Store
**Country:** United States
**Version:** 23.08.00 (released 2023-08-14)
**Original Release:** 2012-12-13
**Languages:** English, French, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id583267793)
**AppTail Page:** [https://apptail.io/app/primeflex-mobile-SIac/united-states](https://apptail.io/app/primeflex-mobile-SIac/united-states)

## PrimeFlex Mobile Description
PrimeFlex Mobile provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts.  PrimeFlex Mobile allows participants to access detailed account information right from their phones that includes account balances & activity, recent communications, the ability to contact PrimeFlex directly from the mobile application, and more.

## PrimeFlex Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/89/5f/bf/895fbf74-a619-386f-120b-e5aea9ea4165/498d554a-3cde-49d7-8d72-c4e047799b7b_iphone-screen-6-5-1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/06/96/d3/0696d377-e639-308f-1519-25579ad0a66c/c911ea5c-1a06-4ea5-aa17-bd1109a7551a_iphone-screen-6-5-2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/55/bd/fa/55bdfade-2cee-1d10-c7d8-5e9eef1387fd/91e41ada-3479-41e0-9652-f20dd2d74a17_iphone-screen-6-5-3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/12/7b/6b/127b6b84-a760-3eab-8b0d-bd858bf250fc/79bb35f8-1f68-426d-ad03-b4e47ad7d6bf_iphone-screen-6-5-4.png/1242x2688.png)

## PrimeFlex Mobile Rating Breakdown in United States
- 5 stars: 48 (42%)
- 4 stars: 9 (8%)
- 3 stars: 2 (2%)
- 2 stars: 7 (6%)
- 1 stars: 47 (42%)

## PrimeFlex Mobile Reviews in United States

### *---- "Screwed up my HSA, will have problems with IRS"
They were supposed to forfeit my FSA balance in October, which never happened. Then they sent me a message right before 2022 saying that I still have funds. Promised to forfeit them again and of course did nothing. Only said that I need to spend those money to bring balance to 0 (genius!), which was obviously too late because it was in 2022. Totally misleading and screwed up my HSA contributions. Now I’ll have problems with IRS.
-- Danie153445222567, 2022-01-03

### *---- "Submit claim button is gone from home screen"
Cannot find  where to submit a claim, not a user friendly at all. That's the first thing user should see when opening the app. Frustrating. Hopefully support will help me to find that hidden button to submit the claim.
-- Arakharut, 2021-11-23

### *---- "Keeps rejecting legitimate claims"
Constantly rejecting claims. A nightmare to use.
-- mushygooshy, 2021-10-25

### *---- "Where can I see the status of a claim"
I filled my claims on the computer and then I went on the app and couldn’t find a place to see the stays off my claims I had submitted
-- Kiki the SunShine Kid, 2021-10-21

### *---- "Claim"
I can’t find the tab to make a claim on the app. Things are very difficult to navigate. It’s a nightmare
-- Tweetdadon, 2021-10-04

### *---- "Rate App"
It is not S user friendly as the former version. It is more time consuming  to navigate to the the places I need to go …
-- pwag105, 2021-09-28

### *---- "No longer shows updated info after log on after WEX change"
No longer updates when prime switched to wex.  Any ideas as to when the new app will be available to work with wex? When will you be his app work with the wex change in August?
-- EIGDeveloper, 2021-09-22

### *---- "P.o.s."
P.o.s
-- YomNek104, 2021-09-02

### *---- "It’s very difficult to find things"
I just want to submit a claim and I have to look everywhere for it. It should be one of the first things I see. Align with my account balance and total contributions, I can’t find anywhere with the date of my contributions. It makes it impossible to determine whether my latest contribution from my paycheck has arrived, unless I keep a separate tally outside the app.
-- SickOfATT, 2021-03-12

### ***** "Less complicated"
Very easy to used no complaints easy access good job
-- Entune Garbage, 2020-12-30

[View all PrimeFlex Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## PrimeFlex Mobile Discovered Keywords
- dlex

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---

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