---
title: "PrimePay - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The PrimePay app is customised by your employer to bring you on-the-go access to your most important Pay and HR information. From onboarding to paystub access, PrimePay puts you in the driver seat.   "
---

# PrimePay — United States
> HR Employee Self-Service

![PrimePay App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/62/04/e3/6204e3e5-d88d-c0c1-03b8-ac95d7cbec01/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [SyncHR](https://apptail.io/developer/synchr-UwFf)
**Category:** Business
**Rating:** 2.3/5 (101 ratings)
**Price:** Free
**Bundle ID:** syncHR.app.ios
**Store:** Apple App Store
**Country:** United States
**Version:** 1.4.9 (released 2026-08-28)
**Original Release:** 2021-04-08
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1560359368)
**AppTail Page:** [https://apptail.io/app/primepay-Rqxd/united-states](https://apptail.io/app/primepay-Rqxd/united-states)

## PrimePay Description
The PrimePay app is customised by your employer to bring you on-the-go access to your most important Pay and HR information. From onboarding to paystub access, PrimePay puts you in the driver seat. 

Considering PrimePay for your company?  Here’s more on what we offer. 

Onboarding
Our streamlined onboarding process guides you through your onboarding tasks so you can complete all necessary tax forms, sign employment agreements, manage withholding preferences, enroll in benefits, and access important company information. 

Manage Time & Pay
Access your hard-earned money after each shift with On-Demand Pay, swap shifts, clock in & out, and request PTO right from your phone. The PrimePay App also allows you to make changes to your direct deposit and tax withholding preferences with anytime access and view a total compensation chart to gain a holistic view of your compensation. 

Elect Benefits
Take the complexities and confusion out of benefit enrollment with PrimePay’s intuitive benefit enrollment wizard. During the process, you have visibility into what you elected the previous year, resources to help you make educated elections, a comparison chart of your various options, and a running total of how much will be deducted from each pay check.

And so much more:
• Total Compensation Chart
• Paystub Breakdown Chart
• Benefit Summary
• Employment Timeline
• Company Documents
• Organization Chart
• Company Quick Links
• Incident Reporting
• Multiple Language Options
• Beneficiary & Dependent Information
• Emergency Contact

## PrimePay Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/e8/47/49/e84749de-28b0-4342-489d-d34500f60b10/e3f516df-00bf-43b4-a219-f15a4199c04f_1iPad_Contact_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.51.53.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/9c/78/20/9c7820cd-8328-1ad3-dc9d-4df44cb20417/34f1649e-0f14-440d-9027-797a9e7040db_2iPad_DirectDepositDetail_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.52.06.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/a6/c5/cc/a6c5ccf7-3813-4d95-a5d7-cb08e8c29165/ce4265df-3314-40e4-b4fe-6e237105a398_3iPad_PayStub_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.52.22.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ed/73/8d/ed738d09-34bc-4bd1-9566-b4e65b4a5e7f/7772c328-b746-4449-a0fb-d0c8d58e0f4b_4iPad_PayHistory_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.52.57.png/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/75/75/bc/7575bc2f-4b47-4a0e-a53b-3ea8e254b018/6f6e5826-2633-44fe-b7ed-84ff03b1fa3a_5iPad_Timeline_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.53.41.png/2048x2732.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/b1/d6/b8/b1d6b836-b9b6-c817-c242-cfc0a27e3a70/e7c0999d-9714-4083-8ef8-00d8d05057e0_6iPad_StateTaxElectionsDetail_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.53.59.png/2048x2732.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/0f/0d/61/0f0d61bf-4502-8ae8-5eb5-dc2bc28384f9/a2a91a18-473b-414c-923e-5d46472b6e70_7iPad_TaxDocuments_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.54.24.png/2048x2732.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/fd/b3/2d/fdb32deb-3d90-6586-8da9-1b8a8b14ed5c/bab8a088-25e4-4491-a190-132b150aaebe_8iPad_TaxDocumentsDetail_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-11-20_at_21.54.31.png/2048x2732.png)

## PrimePay Rating Breakdown in United States
- 5 stars: 29 (29%)
- 4 stars: 2 (2%)
- 3 stars: 0 (0%)
- 2 stars: 5 (5%)
- 1 stars: 65 (64%)

## PrimePay Reviews in United States

### *---- "Cannot login on app!!!"
I truly don’t understand how I can login on the web browser with my username and password, and somehow not login with the same information on the app. Doesn’t make any sense. Extremely frustrating.
-- KellyMx, 2025-08-13

### ***** "Wow!"
I’m truly impressed with the PrimePay employee portal application! From someone who has been in HR their entire career(26 years), it’s rare that an HCM company gets things right. Everything that is available on their online portal is navigable in the mobile application. It also functions the same. I’ve been part of several transition to new HCM systems and I can’t thank the PrimePay implementation team enough. It was such a smooth implementation process and they held our hand throughout the entire process. Great work team PrimePay! Can’t wait to see what the future holds.
-- Karen Silverstein, 2025-07-08

### ***** "Easy to Use and navigate"
I love using this app. I’ve used many other payroll apps before this and this one is just overall easy to navigate my biggest thing with other ones was having issues with logins or finding where my documents were- this one just makes everything really simple and easy to define, which is very nice.
-- Catherine98765, 2025-06-06

### *---- "Awful App"
Endless problems with this app. Not recommended.
-- Med Driver, 2025-03-28

### **--- "Crashes constantly"
Constantly crashes. Constantly asks to change password. Will kick you out in the middle of doing something.
-- Purplesunny2, 2025-01-30

### ***** "Simply easy"
The app is easy to use for all basic employee self service actions like viewing/downloading check stubs/W2s and viewing and updating different types of personal information.
-- Kkbasham, 2024-11-05

### ***** "Easy and intuitive"
Interface is intuitive and user friendly. Application is easy to use.
-- Think positive3, 2024-11-04

### ***** "Love the any-day payday"
Onboarding was really easy and I love that I can access my wages early with no fees.
-- jmariamar, 2024-07-08

### *---- "Shameful"
Literally! There is not a single advantage to using this app over just signing in via the browser (which is pretty bad too). Terrible user interface. It takes an act of Congress every time you sign in. I only use it because some crafty sales guy convinced my company’s executives to move to this platform. 

I have given prime pay the benefit of the doubt just hoping there would be an update that drastically improves this, but now after 1 1/2 years of use, I realize my seemingly reasonable expectations were just way to high for Prime Pay. 
Prime Pay team, seriously!! What is going on!
-- Dudier.comomonrae, 2024-06-22

[View all PrimePay reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## PrimePay Available In
- [United States](https://apptail.io/app/primepay-Rqxd/united-states)
- [Nigeria](https://apptail.io/app/primepay-Rqxd/nigeria)
- [China](https://apptail.io/app/primepay-Rqxd/china)
- [Brazil](https://apptail.io/app/primepay-Rqxd/brazil)
- [Belarus](https://apptail.io/app/primepay-Rqxd/belarus)
- [Canada](https://apptail.io/app/primepay-Rqxd/canada)
- [Switzerland](https://apptail.io/app/primepay-Rqxd/switzerland)
- [Chile](https://apptail.io/app/primepay-Rqxd/chile)
- [Algeria](https://apptail.io/app/primepay-Rqxd/algeria)
- [Ecuador](https://apptail.io/app/primepay-Rqxd/ecuador)
- [United Kingdom](https://apptail.io/app/primepay-Rqxd/united-kingdom)
- [Hong Kong SAR China](https://apptail.io/app/primepay-Rqxd/hong-kong)
- [Israel](https://apptail.io/app/primepay-Rqxd/israel)
- [India](https://apptail.io/app/primepay-Rqxd/india)
- [South Korea](https://apptail.io/app/primepay-Rqxd/south-korea)
- [Kuwait](https://apptail.io/app/primepay-Rqxd/kuwait)
- [Kazakhstan](https://apptail.io/app/primepay-Rqxd/kazakhstan)
- [Lebanon](https://apptail.io/app/primepay-Rqxd/lebanon)
- [Mexico](https://apptail.io/app/primepay-Rqxd/mexico)
- [Malaysia](https://apptail.io/app/primepay-Rqxd/malaysia)
- [Norway](https://apptail.io/app/primepay-Rqxd/norway)
- [New Zealand](https://apptail.io/app/primepay-Rqxd/new-zealand)
- [Philippines](https://apptail.io/app/primepay-Rqxd/philippines)
- [Pakistan](https://apptail.io/app/primepay-Rqxd/pakistan)
- [Russia](https://apptail.io/app/primepay-Rqxd/russia)
- [Saudi Arabia](https://apptail.io/app/primepay-Rqxd/saudi-arabia)
- [Thailand](https://apptail.io/app/primepay-Rqxd/thailand)
- [Türkiye](https://apptail.io/app/primepay-Rqxd/turkey)
- [Taiwan](https://apptail.io/app/primepay-Rqxd/taiwan)
- [Ukraine](https://apptail.io/app/primepay-Rqxd/ukraine)
- [Vietnam](https://apptail.io/app/primepay-Rqxd/vietnam)
- [United Arab Emirates](https://apptail.io/app/primepay-Rqxd/united-arab-emirates)
- [South Africa](https://apptail.io/app/primepay-Rqxd/south-africa)
- [Argentina](https://apptail.io/app/primepay-Rqxd/argentina)
- [Australia](https://apptail.io/app/primepay-Rqxd/australia)

---

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