---
title: "PrimePay Benefit Services - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Let PrimePay help you save time while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefit"
---

# PrimePay Benefit Services — United States

![PrimePay Benefit Services App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/50/47/6c/50476c06-d978-be53-fdf9-777bdaea7648/AppIcon-0-0-1x_U007emarketing-0-4-0-85-220.png/400x400bb.png)

**Developer:** [PRIMEPAY](https://apptail.io/developer/primepay-PEZb)
**Category:** Finance
**Rating:** 3.9/5 (209 ratings)
**Price:** Free
**Bundle ID:** com.evolution1.1mobile.prp
**Store:** Apple App Store
**Country:** United States
**Version:** 317.15.0 (released 2025-07-24)
**Original Release:** 2021-06-15

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1570279178)
**AppTail Page:** [https://apptail.io/app/primepay-benefit-services-eSRc/united-states](https://apptail.io/app/primepay-benefit-services-eSRc/united-states)

## PrimePay Benefit Services Description
Let PrimePay help you save time while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go!  Powerful features of the app include:

Easy, Convenient &amp; Secure
•	Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) 
•	No sensitive account information is ever stored on your mobile device
•	Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details 
•	Quickly check available balances 24/7 
•	View charts summarizing account(s) 
•	View claims requiring receipts
•	Click to call or email Customer Service
•	View your statements and notifications
•	Scan product barcodes to determine their eligibility 

Provides Additional Time-Saving Options (if supported or applicable to your account(s))  
•	File a claim towards your FSA and HRA
•	Take or upload a picture of a receipt and submit for a new or existing claim
•	View, contribute and distribute HSA transactions
•	Pay bills from any account and add a payee
•	Manage your expenses by entering medical expense information and supporting documentation
•	View and Manage your HSA investments
•	Retrieve your forgotten username/password
•	Report a debit card as lost or stolen


Powered by WEX Health®

## PrimePay Benefit Services Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/90/e1/c7/90e1c7bf-f8e2-710f-8931-fa97be99f704/50c88d5f-110c-4c31-b24c-ba3d2d50837b_iPhone_X_Home.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/bc/c4/52/bcc45284-97d4-6589-a8eb-292ed8f3fada/fe32bcf9-1a4c-4f2e-a6c4-de1454bc5d4b_iPhone_X_Investments.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/60/c1/da/60c1daa7-a9a8-6d0e-3675-47e786f4c27e/1b75d026-df04-4f8c-a075-f63dae5c0eb3_iPhone_X_AcctActivity.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/6c/23/27/6c232759-1db6-1115-c7cf-e5d9902975a2/db03013c-a634-495d-8690-46add351c1e7_iPhone_X_Dashboard.png/1242x2688.png)

## PrimePay Benefit Services Rating Breakdown in United States
- 5 stars: 138 (66%)
- 4 stars: 13 (6%)
- 3 stars: 5 (2%)
- 2 stars: 7 (3%)
- 1 stars: 46 (22%)

## PrimePay Benefit Services Reviews in United States

### *---- "Not intuitive"
This process is terrible, not happy with the app or the program. Hope my company gets another provider.
-- CrapClaims, 2024-12-26

### *---- "Very difficult to get things done"
Multiple issues with account access, etc
-- go2hellnickname, 2024-12-17

### ***** "Very easy app"
Love how easy it is to use the app.
-- HunterK9, 2024-10-25

### *---- "Nightmare to use"
Good luck trying to get your FSA funds set to you - they reject everything!!!!
-- Mike G ATL, 2024-10-24

### ***** "Ease of Use"
Awesome app!!
-- Girazze, 2024-10-23

### **--- "Needs Improvement"
The only positive is being able to submit reimbursements using my phone.
Otherwise, The app always asks to enable Face ID. Reminds me every single time on sign on that manual check costs $5 when I’m already set up with direct deposit. Also, the website url is conflicting. The app is PrimePayBeneifts but the website url is lh1ondemand.com.
An issue with saved passwords on iPhone.
It was better then the system didn’t change to the purple font and the old app.
-- PxTNA, 2024-10-12

### *---- "Terrible interface"
This app is miserable to use. Every step could be simplified and optimized to be more efficient.
-- Lew Davis, 2024-10-06

### ***** "Easy to use."
A nice benefit and easy to use app.
-- Wwroberts, 2024-10-02

### ***** "Great App"
I have had several accounts for my benefits in the past, and this is my far the easiest app and company to work with!
-- Siena Groshong, 2024-08-07

### *---- "Awful"
I do not like this service at all, app is very slow, not user friendly and charges fees
-- Disappointedarmywives, 2024-07-21

[View all PrimePay Benefit Services reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)





## PrimePay Benefit Services Available In
- [United States](https://apptail.io/app/primepay-benefit-services-eSRc/united-states)
- [Canada](https://apptail.io/app/primepay-benefit-services-eSRc/canada)
- [Mexico](https://apptail.io/app/primepay-benefit-services-eSRc/mexico)

---

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