---
title: "Principality Stadium Ticketing - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Download the Principality Stadium App for a unique ticketing delivery experience.  Tickets in an instant with the Principality Stadium App  Get your digital Principality Stadium tickets by downloading"
---

# Principality Stadium Ticketing — United Kingdom

![Principality Stadium Ticketing App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/39/a5/ed/39a5edc2-8a4a-b3d9-0ca4-ca599e3a3b32/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [The Welsh Rugby Union](https://apptail.io/developer/the-welsh-rugby-union-SeR) (United Kingdom)
**Category:** Entertainment
**Rating:** 2.3/5 (77 ratings)
**Price:** Free
**Bundle ID:** com.tixserve.wru
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 5.3.3 (released 2026-03-30)
**Original Release:** 2021-02-03
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1535032184)
**AppTail Page:** [https://apptail.io/app/principality-stadium-ticketing-cRw/united-kingdom](https://apptail.io/app/principality-stadium-ticketing-cRw/united-kingdom)

## Principality Stadium Ticketing Description
Download the Principality Stadium App for a unique ticketing delivery experience.

Tickets in an instant with the Principality Stadium App

Get your digital Principality Stadium tickets by downloading the Principality Stadium App on your mobile.

No more waiting for tickets through the post, no more paper tickets or printing off emails and, if you buy for family and friends, tickets are easily transferable to their Principality Stadium App.

Buy your tickets for matches and events online as usual and select the Principality Stadium App to get them delivered instantly.

Now your tickets are completely protected and can’t be lost or stolen but you can transfer them securely to family and friends.

The Principality Stadium App also brings you closer to your chosen event, with exclusive content, offers, news and more.

So download the Principality Stadium App today, getting your tickets has never been easier!

## Principality Stadium Ticketing Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f2/a0/10/f2a01041-869b-51b6-b474-24407a410414/dc79515a-3b71-4a41-bf6c-a88f7035edda_Screen_1_-_T.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/81/17/50/81175057-0133-de16-1a75-063325a38649/40cfde0b-27c6-4e26-9e48-64017430f954_Screen_2_-_T.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/45/af/fb/45affb40-19f3-8c46-3861-0bcd4ec0eea2/6eb3ad21-6192-4b4c-ac40-1a2629242788_Screen_3_-_T.png/1242x2688.png)

## Principality Stadium Ticketing Rating Breakdown in United Kingdom
- 5 stars: 17 (22%)
- 4 stars: 4 (5%)
- 3 stars: 5 (6%)
- 2 stars: 7 (9%)
- 1 stars: 44 (57%)

## Principality Stadium Ticketing Reviews in United Kingdom

### *---- "App stuck"
The app is stuck on the tutorial video
-- ZeeS17, 2024-11-18

### *---- "Appalling Frustrating fan- unfriendly app"
This app is one of the worst I have ever used. Worked ok until they updated the app which then did not work on my phone as my operating system not new enough and could not update the app - this effectively forces purchase of a new phone which some fans may struggle to pay for and discriminates against maturer fans and those who do not want to change phone or buy a new one. Shamefull of WRU to let this happen. 
WRU should give option of emailed tickets which can still be personalised and q-codes ( and brought up on any level mobile phone)
-- Andrew@oxford1, 2024-11-04

### *---- "Can’t view tickets"
When you buy tickets via your WRU account, the tickets do not show in ‘my tickets’. Luckily I have kept the electronic receipts. When I searched ‘why can’t I see my purchased tickets’ in the app help, it yielded 0 results
-- Mike Puffadder, 2024-05-02

### *---- "Rubbish app"
Doesn’t work
-- erco888, 2024-04-04

### *---- "Aggrieved customer"
I have purchased a ticket which has been acknowledged but there is no email confirmation and no ticket showing. It is pathetic
-- Peter W xx, 2024-03-10

### *---- "Useless"
The app won’t send a confirmation email and I’ve had no luck contacting the email address provided. I have two tickets booked and it looks like they’ll go to waste. Absolute disaster.
-- El Boy88, 2024-03-06

### *---- "Rubbish"
An absolute nightmare trying to get tickets through this app. Typical WRU, they think everything is great, but behind the scenes it’s falling apart.
-- Buffeler, 2024-03-06

### *---- "Awful"
Just paid for tickets - can’t even receive the verification code so can’t login.
-- jeff bezoosss, 2024-03-05

### *---- "Pathetic"
Just like the most recent review, the app simply won’t send through any email verification code. Just paid a lot of hard earned money for the Wales  vs France game, and I can’t even access this app. They take the money and then leave you nervous waiting for the app to work, pathetic !
-- Greeny458, 2024-02-14

### *---- "Can’t get it to work."
Keep in mind this app is apparently the only way you can get the tickets you’ve paid for and without it you will not be able to get entry. 

When setting up the app it first asks to send a code to your mobile phone. That works in seconds. Then however it then asks to do the same to your email address. This is when the problem starts.

Have tried several times today and never get the code. (yes, I’ve checked junk mail). 

So now I’m facing the prospect of trying to find contact details to see how I can get to the next step to be able to use the tickets they’ve already taken payment by for.

If not I’m first going to have disappoint my family and then get hold of my bank to try and get my money back. 

Very disappointed and very annoyed. Smacks of being far from fit for purpose.
-- Sideways_ad, 2024-02-07

### ***** "Excellent"
The app does exactly what it’s supposed to, those complaining about tickets not being seen in the app really should read the instructions and understand the timelines. 

This app has not failed me once am I have had well
Over 50 purchases. Excellent app 

Warning - Do not screen shot ticket for a memento. The app identifies it and flashes a warning continuously (although you can still use)
-- StevieP086, 2023-12-17

### *---- "Where are my tickets?"
Bought tickets yesterday, installed the app, money taken from my bank account but no tickets have appeared. I’m all for using app’s and online services if they work!  How do you contact anyone regarding this?
-- JacUK524, 2023-10-02

### ***-- "Don’t panic! Tickets aren’t supposed to appear straightwaway."
It’s not clear from the ticketing process or the app, but I contacted the stadium and tickets aren’t released until 4 weeks before the match.

It’d be good if they made that clearer.
-- Harkley Hare, 2023-10-02

### *---- "Tickets"
Bought 2 tickets today but they’re don’t appear in the ap no matter what I do. I have email confirmation of purchase and WRU has taken the money out of my account but no tickets and a screenshot of the transaction is apparently unacceptable! What do I do now?
-- None Tickets, 2023-08-04

### ***** "Fantastic"
Bought tickets online - and within minute had the app kick in and say the tickets had been delivered. Much easier than getting in post etc. Excellent experience
-- DaveA0308, 2023-07-23

### *---- "Still waiting for tickets ?"
Anyone ? Help
-- Richiedude, 2023-06-29

### *---- "No tickets after hours"
Bought tickets online (can’t do it through the app). After logging into the app and refreshing the tickets page for hours, I’m still yet to receive tickets!
-- Djdjxjfdj, 2023-06-17

### *---- "Basic programming of this app is bottom tier"
Seemingly this app doesn’t tell you that it can access general settings on your phone when it can. When accessing the downloaded ticket, it automatically sets your brightness settings to max, and doesn’t put them back to how they were when the app closes. Really basic thing, not executed at all.
-- JonoBev, 2023-02-24

### *---- "Utter Rubbish"
Sadly just like the WRU website this app is an absolute joke. I currently have five tickets to transfer to friends for 6N games thst I can’t move because the App says I’m not online even though I am.
-- Marky147, 2023-01-18

### *---- "Won’t set up!"
Keep getting error cannot set up! Connectivity error although I’m on wifi!! Help please…
-- crazyaboutcandycrush, 2023-01-18

[View all Principality Stadium Ticketing reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Principality Stadium Ticketing Available In
- [United Kingdom](https://apptail.io/app/principality-stadium-ticketing-cRw/united-kingdom)
- [Ireland](https://apptail.io/app/principality-stadium-ticketing-cRw/ireland)
- [Japan](https://apptail.io/app/principality-stadium-ticketing-cRw/japan)
- [France](https://apptail.io/app/principality-stadium-ticketing-cRw/france)
- [Azerbaijan](https://apptail.io/app/principality-stadium-ticketing-cRw/azerbaijan)
- [Belgium](https://apptail.io/app/principality-stadium-ticketing-cRw/belgium)
- [Bulgaria](https://apptail.io/app/principality-stadium-ticketing-cRw/bulgaria)
- [Bahrain](https://apptail.io/app/principality-stadium-ticketing-cRw/bahrain)
- [Brunei](https://apptail.io/app/principality-stadium-ticketing-cRw/brunei)
- [Brazil](https://apptail.io/app/principality-stadium-ticketing-cRw/brazil)
- [Belarus](https://apptail.io/app/principality-stadium-ticketing-cRw/belarus)
- [Canada](https://apptail.io/app/principality-stadium-ticketing-cRw/canada)
- [Switzerland](https://apptail.io/app/principality-stadium-ticketing-cRw/switzerland)
- [Chile](https://apptail.io/app/principality-stadium-ticketing-cRw/chile)
- [China](https://apptail.io/app/principality-stadium-ticketing-cRw/china)
- [Colombia](https://apptail.io/app/principality-stadium-ticketing-cRw/colombia)
- [Cyprus](https://apptail.io/app/principality-stadium-ticketing-cRw/cyprus)
- [Czechia](https://apptail.io/app/principality-stadium-ticketing-cRw/czechia)
- [Germany](https://apptail.io/app/principality-stadium-ticketing-cRw/germany)
- [Denmark](https://apptail.io/app/principality-stadium-ticketing-cRw/denmark)
- [Dominican Republic](https://apptail.io/app/principality-stadium-ticketing-cRw/dominican-republic)
- [Algeria](https://apptail.io/app/principality-stadium-ticketing-cRw/algeria)
- [Ecuador](https://apptail.io/app/principality-stadium-ticketing-cRw/ecuador)
- [Egypt](https://apptail.io/app/principality-stadium-ticketing-cRw/egypt)
- [Spain](https://apptail.io/app/principality-stadium-ticketing-cRw/spain)
- [Finland](https://apptail.io/app/principality-stadium-ticketing-cRw/finland)
- [Greece](https://apptail.io/app/principality-stadium-ticketing-cRw/greece)
- [Hong Kong SAR China](https://apptail.io/app/principality-stadium-ticketing-cRw/hong-kong)
- [Hungary](https://apptail.io/app/principality-stadium-ticketing-cRw/hungary)
- [Indonesia](https://apptail.io/app/principality-stadium-ticketing-cRw/indonesia)
- [Israel](https://apptail.io/app/principality-stadium-ticketing-cRw/israel)
- [India](https://apptail.io/app/principality-stadium-ticketing-cRw/india)
- [Iceland](https://apptail.io/app/principality-stadium-ticketing-cRw/iceland)
- [Italy](https://apptail.io/app/principality-stadium-ticketing-cRw/italy)
- [South Korea](https://apptail.io/app/principality-stadium-ticketing-cRw/south-korea)
- [Kuwait](https://apptail.io/app/principality-stadium-ticketing-cRw/kuwait)
- [Kazakhstan](https://apptail.io/app/principality-stadium-ticketing-cRw/kazakhstan)
- [Lebanon](https://apptail.io/app/principality-stadium-ticketing-cRw/lebanon)
- [Lithuania](https://apptail.io/app/principality-stadium-ticketing-cRw/lithuania)
- [Latvia](https://apptail.io/app/principality-stadium-ticketing-cRw/latvia)
- [Malta](https://apptail.io/app/principality-stadium-ticketing-cRw/malta)
- [Mexico](https://apptail.io/app/principality-stadium-ticketing-cRw/mexico)
- [Malaysia](https://apptail.io/app/principality-stadium-ticketing-cRw/malaysia)
- [Nigeria](https://apptail.io/app/principality-stadium-ticketing-cRw/nigeria)
- [Netherlands](https://apptail.io/app/principality-stadium-ticketing-cRw/netherlands)
- [Norway](https://apptail.io/app/principality-stadium-ticketing-cRw/norway)
- [Nepal](https://apptail.io/app/principality-stadium-ticketing-cRw/nepal)
- [New Zealand](https://apptail.io/app/principality-stadium-ticketing-cRw/new-zealand)
- [Peru](https://apptail.io/app/principality-stadium-ticketing-cRw/peru)
- [Philippines](https://apptail.io/app/principality-stadium-ticketing-cRw/philippines)
- [Pakistan](https://apptail.io/app/principality-stadium-ticketing-cRw/pakistan)
- [Poland](https://apptail.io/app/principality-stadium-ticketing-cRw/poland)
- [Portugal](https://apptail.io/app/principality-stadium-ticketing-cRw/portugal)
- [Qatar](https://apptail.io/app/principality-stadium-ticketing-cRw/qatar)
- [Romania](https://apptail.io/app/principality-stadium-ticketing-cRw/romania)
- [Russia](https://apptail.io/app/principality-stadium-ticketing-cRw/russia)
- [Saudi Arabia](https://apptail.io/app/principality-stadium-ticketing-cRw/saudi-arabia)
- [Sweden](https://apptail.io/app/principality-stadium-ticketing-cRw/sweden)
- [Singapore](https://apptail.io/app/principality-stadium-ticketing-cRw/singapore)
- [Slovenia](https://apptail.io/app/principality-stadium-ticketing-cRw/slovenia)
- [Slovakia](https://apptail.io/app/principality-stadium-ticketing-cRw/slovakia)
- [Thailand](https://apptail.io/app/principality-stadium-ticketing-cRw/thailand)
- [Tunisia](https://apptail.io/app/principality-stadium-ticketing-cRw/tunisia)
- [Türkiye](https://apptail.io/app/principality-stadium-ticketing-cRw/turkey)
- [Taiwan](https://apptail.io/app/principality-stadium-ticketing-cRw/taiwan)
- [Ukraine](https://apptail.io/app/principality-stadium-ticketing-cRw/ukraine)
- [United States](https://apptail.io/app/principality-stadium-ticketing-cRw/united-states)
- [Vietnam](https://apptail.io/app/principality-stadium-ticketing-cRw/vietnam)
- [United Arab Emirates](https://apptail.io/app/principality-stadium-ticketing-cRw/united-arab-emirates)
- [South Africa](https://apptail.io/app/principality-stadium-ticketing-cRw/south-africa)
- [Argentina](https://apptail.io/app/principality-stadium-ticketing-cRw/argentina)
- [Austria](https://apptail.io/app/principality-stadium-ticketing-cRw/austria)
- [Australia](https://apptail.io/app/principality-stadium-ticketing-cRw/australia)

---

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