---
title: "Prison Video - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "From the same team as the award-winning Prison Voicemail service, Prison Video enables approved social contacts to take part in video calls with loved ones in prison.  To use the service, it must be a"
---

# Prison Video — United Kingdom
> Secure Video Calls For Prisons

![Prison Video App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d5/8d/bd/d58dbd0d-5179-3635-a86c-747072276283/AppIcon-0-0-1x_U007emarketing-0-0-0-6-0-0-85-220.png/434x0w.png)

**Developer:** [PHONEHUB IO](https://apptail.io/developer/phonehub-io-aLQ)
**Category:** Social Networking
**Rating:** 4.9/5 (3,334 ratings)
**Price:** Free
**Bundle ID:** io.phonehub.prisonvideo
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.23.1 (released 2026-06-01)
**Original Release:** 2020-03-19
**Languages:** Albanian, Persian, Urdu, Welsh, Hebrew (modern), Italian, French, Polish, Lithuanian, Chinese, Romanian, English, Portuguese, Spanish, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1359083734)
**AppTail Page:** [https://apptail.io/app/prison-video-Rqo/united-kingdom](https://apptail.io/app/prison-video-Rqo/united-kingdom)

## Prison Video Description
From the same team as the award-winning Prison Voicemail service, Prison Video enables approved social contacts to take part in video calls with loved ones in prison.

To use the service, it must be available at your contact's prison and you must be approved for video calls by the prison staff.

## Prison Video Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/f7/1f/17/f71f1715-bfd2-7ae7-30a9-319dbcb0db43/16fadedb-6017-48ff-93bb-6fcdcee5a0b4_incall.jpeg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/10/24/d8/1024d8ed-af6a-7867-bfac-f01b0613ee2b/1db46f12-8d53-414c-bc98-e2125822ca48_people.jpeg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/6e/96/4c/6e964cb9-83a8-7af4-244b-275a07edae78/d894a0d1-983a-4388-9b91-de5aeebe5313_schedule.jpeg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/ea/95/ff/ea95ffbf-266c-1e11-753b-ef70e85d1c50/8d9b2b08-64ab-4a00-b07d-7bf0d91d3716_shortcuts.jpeg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/5a/60/20/5a6020f6-23c9-55f4-8b62-baf4a2fe50ef/4081d707-4f47-4404-bc59-3ea3d59c252a_more.jpeg/1284x2778.png)

## Prison Video Rating Breakdown in United Kingdom
- 5 stars: 3,137 (94%)
- 4 stars: 142 (4%)
- 3 stars: 30 (1%)
- 2 stars: 6 (0%)
- 1 stars: 19 (1%)

## Prison Video Reviews in United Kingdom

### ***** "Prepare your mind to avoid disappointment"
The app is good and it was good quality. Be prepared in not receiving your full 30 minutes as the participant may be late or unable to connect/ log in. It is a good way to connect with someone incarcerated and see their face
-- David33609, 2025-01-01

### ****- "Prison app"
Think that this app is very good and it allows me to see more of my family that are in prison
-- Nev’s 76, 2024-11-18

### ***** "Happy Day"
Loved having my first video call so grateful for the system so I can see him and it worked perfectly 😊
-- Mama PLM, 2024-11-04

### *---- "Terrible and not fit for purpose"
I have been trying to organise a call for over a month and still unable to get a call sorted. 
Worst app I have ever used. 
Don’t waste your time trying.
-- Eastlj, 2024-10-27

### ***** "First video call"
Hi I think   For is as a couple it’s brilliant as I’m disabled in a wheelchair  I havnt seen him since last March  and it was so upsetting as I can’t get to prison visit  im struggling at home and missing my partner thsnkyou to giving this service  to prisoners and their family’s
-- Nannie Lola, 2024-10-01

### ***** "Excellent video call"
The best video call I ever had. I couldn’t be happier. Thanks so so much
-- AB4UK, 2024-08-08

### ***** "Prison call"
Make sure the prisoner knows what time your call is so they can be there asap as my call started straight away at time stated and prisoner wasnt in room so i lost half of my call .
-- Prison video call, 2024-05-21

### ***** "Working well"
Great way to be able to see my son.
Always really clear and sharp video link.
-- 1018jackie, 2024-04-25

### *---- "Video calls do not work"
Rang through the app once, when I tried to accept the call it did nothing and the call did not happen. I waited on the app for 40 minutes and received no call or option to join. Thanks for wasting my time.
-- felicaaaaaxo, 2024-04-12

### ***** "Wonderful service"
Absolutely fantastic system in place to be able to see my loved one. Thank you so much
-- clocolit, 2024-04-07

### *---- "Connection"
I have been trying for ages now to accept calls on this app and all I get every time is error messages
-- lynneg09, 2024-02-07

### ***** "Would recommend"
Good way to speak to and see the persons face good quality too x
-- 123lol12335, 2023-12-13

### ***** "Prison video"
Hi there just wondering trying to do video call my is name Veronica gibbs reach my uncle Tyrell Ashley Coleman location is it please help it I’ve banned
-- veronicadog, 2023-10-29

### *---- "Excellent"
My son is about 3.5 drive away ,and because of my health I can not visit every month so the video calling is brilliant because I get to seem  him on video ,who ever thought of this Idea  did well it is very helpful . I’m ever  so grateful for this service . 
Thank you 

 get to see him as well .
-- mamoyo69, 2023-09-15

### **--- "it’s just the staff but the app is ok"
videos gets paused for literally anything.. showing too much skin?? no screenshots allowed of loved one? They do what they can to be as awkward as possible. But the app itself functions well hence the 2 stars
-- 666lrw, 2023-09-14

### *---- "DONT USE"
Absolutely shocking service video call never connects pauses all the time they decline the video call day before meant to start over all rubbish DO NOT USE
-- c£har, 2023-09-13

### ***** "Absolutely brilliant"
This service is wonderful. It is so easy to use and at 70 years old I down loaded the app, added photos and information all by myself. So far had two face to face calls with my son and will be booking another soon. 
Thank you so much to the powers that be for arranging this service.
-- Fries point, 2023-08-21

### *---- "Prison video"
When I open the app it just takes me straight back out of it again. I’ve tried undownloading and re-downloading. I’ve Turnt my phone off and then back on 5 mins later and it still doesn’t work even after updating the app
-- Courtney9989, 2023-08-16

### *---- "Cuts out, cancels call really frustrating"
As others have said in principle a great idea but app is extremely buggy and often cuts out or ends calls early for no reason.
-- CL2320, 2023-08-14

### ***** "Miss Reed"
Excellent way of staying intouch with your loved one the jail is outstanding for the progress and effort they put into there work and prisons thanks what a wonderful experience
-- lindsy reed, 2023-06-26

[View all Prison Video reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Prison Video Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Social Networking | #149 |
| Top Free | Chile | Social Networking | #383 |

## Prison Video Discovered Keywords
- pvc
- video a prisoner
- prison video app
- prison visits
- prison video call
- prison video
- purple visits
- emap
- visui
- secure social network

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## Prison Video Available In
- [United Kingdom](https://apptail.io/app/prison-video-Rqo/united-kingdom)
- [United States](https://apptail.io/app/prison-video-Rqo/united-states)
- [Romania](https://apptail.io/app/prison-video-Rqo/romania)
- [Poland](https://apptail.io/app/prison-video-Rqo/poland)
- [Ireland](https://apptail.io/app/prison-video-Rqo/ireland)
- [Canada](https://apptail.io/app/prison-video-Rqo/canada)
- [Brazil](https://apptail.io/app/prison-video-Rqo/brazil)
- [Germany](https://apptail.io/app/prison-video-Rqo/germany)
- [France](https://apptail.io/app/prison-video-Rqo/france)
- [Spain](https://apptail.io/app/prison-video-Rqo/spain)
- [Australia](https://apptail.io/app/prison-video-Rqo/australia)
- [Lithuania](https://apptail.io/app/prison-video-Rqo/lithuania)
- [India](https://apptail.io/app/prison-video-Rqo/india)
- [Pakistan](https://apptail.io/app/prison-video-Rqo/pakistan)
- [Italy](https://apptail.io/app/prison-video-Rqo/italy)
- [Netherlands](https://apptail.io/app/prison-video-Rqo/netherlands)
- [Mexico](https://apptail.io/app/prison-video-Rqo/mexico)
- [Türkiye](https://apptail.io/app/prison-video-Rqo/turkey)
- [Thailand](https://apptail.io/app/prison-video-Rqo/thailand)
- [Denmark](https://apptail.io/app/prison-video-Rqo/denmark)
- [Bulgaria](https://apptail.io/app/prison-video-Rqo/bulgaria)
- [Portugal](https://apptail.io/app/prison-video-Rqo/portugal)
- [United Arab Emirates](https://apptail.io/app/prison-video-Rqo/united-arab-emirates)
- [China](https://apptail.io/app/prison-video-Rqo/china)
- [Hong Kong SAR China](https://apptail.io/app/prison-video-Rqo/hong-kong)
- [Jordan](https://apptail.io/app/prison-video-Rqo/jordan)
- [Belarus](https://apptail.io/app/prison-video-Rqo/belarus)
- [Switzerland](https://apptail.io/app/prison-video-Rqo/switzerland)
- [Colombia](https://apptail.io/app/prison-video-Rqo/colombia)
- [Greece](https://apptail.io/app/prison-video-Rqo/greece)
- [Norway](https://apptail.io/app/prison-video-Rqo/norway)
- [New Zealand](https://apptail.io/app/prison-video-Rqo/new-zealand)
- [South Africa](https://apptail.io/app/prison-video-Rqo/south-africa)
- [Finland](https://apptail.io/app/prison-video-Rqo/finland)
- [Saudi Arabia](https://apptail.io/app/prison-video-Rqo/saudi-arabia)
- [Sweden](https://apptail.io/app/prison-video-Rqo/sweden)
- [Malaysia](https://apptail.io/app/prison-video-Rqo/malaysia)
- [Nigeria](https://apptail.io/app/prison-video-Rqo/nigeria)
- [Latvia](https://apptail.io/app/prison-video-Rqo/latvia)
- [Austria](https://apptail.io/app/prison-video-Rqo/austria)
- [Uruguay](https://apptail.io/app/prison-video-Rqo/uruguay)
- [Ukraine](https://apptail.io/app/prison-video-Rqo/ukraine)
- [Dominican Republic](https://apptail.io/app/prison-video-Rqo/dominican-republic)
- [Czechia](https://apptail.io/app/prison-video-Rqo/czechia)
- [Israel](https://apptail.io/app/prison-video-Rqo/israel)
- [Bermuda](https://apptail.io/app/prison-video-Rqo/bermuda)
- [Azerbaijan](https://apptail.io/app/prison-video-Rqo/azerbaijan)
- [Tunisia](https://apptail.io/app/prison-video-Rqo/tunisia)
- [Taiwan](https://apptail.io/app/prison-video-Rqo/taiwan)
- [Argentina](https://apptail.io/app/prison-video-Rqo/argentina)
- [Jamaica](https://apptail.io/app/prison-video-Rqo/jamaica)
- [South Korea](https://apptail.io/app/prison-video-Rqo/south-korea)
- [Japan](https://apptail.io/app/prison-video-Rqo/japan)
- [Kuwait](https://apptail.io/app/prison-video-Rqo/kuwait)
- [Sri Lanka](https://apptail.io/app/prison-video-Rqo/sri-lanka)
- [Indonesia](https://apptail.io/app/prison-video-Rqo/indonesia)
- [Mauritius](https://apptail.io/app/prison-video-Rqo/mauritius)
- [Egypt](https://apptail.io/app/prison-video-Rqo/egypt)
- [Nepal](https://apptail.io/app/prison-video-Rqo/nepal)
- [Vietnam](https://apptail.io/app/prison-video-Rqo/vietnam)
- [Peru](https://apptail.io/app/prison-video-Rqo/peru)
- [Philippines](https://apptail.io/app/prison-video-Rqo/philippines)
- [Algeria](https://apptail.io/app/prison-video-Rqo/algeria)
- [Russia](https://apptail.io/app/prison-video-Rqo/russia)
- [Slovakia](https://apptail.io/app/prison-video-Rqo/slovakia)

---

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