---
title: "Pro Series Pumps CONNECT® - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Welcome to the Pro Series Pumps CONNECT mobile app.  We have been protecting basements from flooding for decades!  Use this app to monitor, see the status, and receive alert notifications from your Pr"
---

# Pro Series Pumps CONNECT® — United States

![Pro Series Pumps CONNECT® App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c4/c9/37/c4c937cc-5292-96cb-321b-74ce6b79a98c/AppIcon-1x_U007emarketing-0-7-0-0-sRGB-85-220-0.png/400x400bb.png)

**Developer:** [Glentronics](https://apptail.io/developer/glentronics-rCBe)
**Category:** Utilities
**Rating:** 2.1/5 (29 ratings)
**Price:** Free
**Bundle ID:** com.proseriesconnect.app
**Store:** Apple App Store
**Country:** United States
**Version:** 22.7 (released 2024-11-26)
**Original Release:** 2019-01-16

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1440157435)
**AppTail Page:** [https://apptail.io/app/pro-series-pumps-connect-PFH/united-states](https://apptail.io/app/pro-series-pumps-connect-PFH/united-states)

## Pro Series Pumps CONNECT® Description
Welcome to the Pro Series Pumps CONNECT mobile app.  We have been protecting basements from flooding for decades!  Use this app to monitor, see the status, and receive alert notifications from your Pro Series Pumps CONNECT product.  This app also offers product information and product support including FAQs and other options.

Features:
•	Monitor status of your backup or primary sump pump system
•	Receive push notifications of potential problems
•	Edit alert settings of WiFi modules
•	Research product information
•	Customer support (online, phone, or email)

In order to monitor the status of your backup or primary sump pump, you will need to have a Pro Series Pumps CONNECT system and a Pro Series Pumps CONNECT WiFi Module linked to a Wi-Fi network.  This will allow for remote monitoring of battery, power and pump activity.  If a potential problem arises, the status page will display a red warning and explain the specific problem.  In addition to the status page, you will be notified via email, text message, or push notification.  All three notification methods can be disabled or enabled through the app.

List of Compatible Pump Systems:
•	PHCC Pro Series 1850 CONNECT (PHCC-1850)
•	PHCC Pro Series 2400 CONNECT (PHCC-2400)
•	PS-C22 Combination Pumps CONNECT (PS-C22)
•	PS-C33 Combination Pumps CONNECT (PS-C33)
•	Deluxe Controller CONNECT (DFC2, VSC2 and TSC2)
•	PHCC Pro Series Alternator (DVSA)


Contact details (visible on the app download screen):
Website – www.stopflooding.com	
Email – mail@glentronics.com
Phone – (800) 991-0466

## Pro Series Pumps CONNECT® Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/db/11/0a/db110ac8-6aa3-ea9d-2436-c118c0b3ad58/66489c61-495e-448c-b3d0-48f9fc78eb05_1.PNG/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/8e/ae/d5/8eaed5a1-dcb7-1761-a569-3c32a0c3d5a0/1d66138c-7477-4925-b051-37b5bfdd7b12_2.PNG/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/98/d7/39/98d73977-80de-1842-3b39-f94080638846/d838a34d-0adc-44a1-baf7-51979081bebf_3.PNG/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/f7/a7/2c/f7a72c32-1d31-00e0-fa15-ab6ba3a2b162/04fed01c-ede5-430e-b59e-4cf2b0369f11_4.PNG/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/ff/15/93/ff15931e-88a9-c989-f3ee-e3bddb450941/5ee27c17-d030-4fb4-87d8-b0a7335a14f1_5.PNG/1242x2688.png)

## Pro Series Pumps CONNECT® Rating Breakdown in United States
- 5 stars: 7 (24%)
- 4 stars: 1 (3%)
- 3 stars: 0 (0%)
- 2 stars: 1 (3%)
- 1 stars: 20 (69%)

## Pro Series Pumps CONNECT® Reviews in United States

### *---- "Module status blank screen"
This app worked fine for almost a year then all of a sudden a week ago the module got disconnected but I got the module reconnected to Wi-Fi and even bought a new module and got that added and connected to Wi-Fi but when I open the app and click on module status or edit alert settings, all I get is a blank screen.  Seems to me there’s a bug in the app that needs to be fixed.
-- I want old G+, 2026-02-19

### *---- "Useless"
Doesn’t convey any information aside from letting you know that the pump is connected to Wi-Fi.  Not sure what the point of this app is.
-- GoldenBanditBear, 2025-10-10

### *---- "Load data error"
Worked for a while but now I keep getting a “Load data error” message and I can’t see the status of my pump!
-- Gr8vreet, 2024-05-02

### *---- "Disappointed"
Alert that it is disconnected from wifi less tan 36 hrs after it is installed.  At 4am.  What is the point of having this if it drops the connection?!?
-- Hmwkpolice, 2024-04-21

### *---- "Beyond awful"
Will not send power failure notifications, only email. Which is useless. 

I disconnected the wifi module and the app said the wifi is connected. 

Complete waste of money and clearly the manufacturer had no plans to address.
-- Goldie2010, 2024-02-28

### ****- "Working Ok but not getting text alerts"
Installed module yesterday. Performed system tests, everything worked fine except only got email alerts no texts. Where did I go wrong?
-- Vootky, 2023-11-18

### *---- "Doesn’t stay connected to WiFi"
This app would be good, but the system loses connection with WiFi after only a few hours and has to be reset. There is full WiFi signal strength at the pump location, and I have many other devices on the network which never lose connectivity. This app is completely useless as a result, and I feel like I got ripped off because I bought the sump pump because of the “smart” features and the email alerts.
-- Hehyfhd, 2023-03-05

### *---- "Doesn’t work and not worth the cost."
Is it the module or the app?  I don’t know but to this new user this product and app deserves NO STARS. After maneuvering through the obtuse directions to connect the two modules I bought to my internet, within 12 hours I get the message that one of the modules has lost connection. When I try to reconnect the one that lost connection I’m told to check the Wi-Fi and power connections. The system was installed yesterday!  The other module is apparently working. I’m very disappointed. If you think this device is going to provide you reliable information and mean you don’t have to make as many trips to your crawl space, think again.
-- long term banking customer., 2022-11-18

### *---- "Loses connection, then app doesn’t work to re-enter info"
I’m following all the steps to (once again) put my device connection into their system, but at the last step when I enter my WiFi network password it refuses to accept my Ok to start connecting to it. The app just freezes at that last point. Have tried 4 times. Wish they would fix and update their app.
-- Rossian Roulette, 2022-06-27

### *---- "App and Module very bad"
It initially connected to the module but now will not.  No good data even when it does connect because it only occasionally notified about power outage when was on backup pump.
-- B-rad Vadaulter, 2022-03-06

[View all Pro Series Pumps CONNECT® reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Pro Series Pumps CONNECT® Available In
- [United States](https://apptail.io/app/pro-series-pumps-connect-PFH/united-states)
- [Austria](https://apptail.io/app/pro-series-pumps-connect-PFH/austria)
- [Australia](https://apptail.io/app/pro-series-pumps-connect-PFH/australia)
- [Belgium](https://apptail.io/app/pro-series-pumps-connect-PFH/belgium)
- [Belarus](https://apptail.io/app/pro-series-pumps-connect-PFH/belarus)
- [Canada](https://apptail.io/app/pro-series-pumps-connect-PFH/canada)
- [Switzerland](https://apptail.io/app/pro-series-pumps-connect-PFH/switzerland)
- [Chile](https://apptail.io/app/pro-series-pumps-connect-PFH/chile)
- [China](https://apptail.io/app/pro-series-pumps-connect-PFH/china)
- [Czechia](https://apptail.io/app/pro-series-pumps-connect-PFH/czechia)
- [Germany](https://apptail.io/app/pro-series-pumps-connect-PFH/germany)
- [Algeria](https://apptail.io/app/pro-series-pumps-connect-PFH/algeria)
- [Ecuador](https://apptail.io/app/pro-series-pumps-connect-PFH/ecuador)
- [Egypt](https://apptail.io/app/pro-series-pumps-connect-PFH/egypt)
- [Spain](https://apptail.io/app/pro-series-pumps-connect-PFH/spain)
- [Finland](https://apptail.io/app/pro-series-pumps-connect-PFH/finland)
- [United Kingdom](https://apptail.io/app/pro-series-pumps-connect-PFH/united-kingdom)
- [Ireland](https://apptail.io/app/pro-series-pumps-connect-PFH/ireland)
- [India](https://apptail.io/app/pro-series-pumps-connect-PFH/india)
- [Italy](https://apptail.io/app/pro-series-pumps-connect-PFH/italy)
- [Japan](https://apptail.io/app/pro-series-pumps-connect-PFH/japan)
- [South Korea](https://apptail.io/app/pro-series-pumps-connect-PFH/south-korea)
- [Kuwait](https://apptail.io/app/pro-series-pumps-connect-PFH/kuwait)
- [Kazakhstan](https://apptail.io/app/pro-series-pumps-connect-PFH/kazakhstan)
- [Mexico](https://apptail.io/app/pro-series-pumps-connect-PFH/mexico)
- [Malaysia](https://apptail.io/app/pro-series-pumps-connect-PFH/malaysia)
- [Netherlands](https://apptail.io/app/pro-series-pumps-connect-PFH/netherlands)
- [Norway](https://apptail.io/app/pro-series-pumps-connect-PFH/norway)
- [New Zealand](https://apptail.io/app/pro-series-pumps-connect-PFH/new-zealand)
- [Peru](https://apptail.io/app/pro-series-pumps-connect-PFH/peru)
- [Philippines](https://apptail.io/app/pro-series-pumps-connect-PFH/philippines)
- [Poland](https://apptail.io/app/pro-series-pumps-connect-PFH/poland)
- [Portugal](https://apptail.io/app/pro-series-pumps-connect-PFH/portugal)
- [Romania](https://apptail.io/app/pro-series-pumps-connect-PFH/romania)
- [Sweden](https://apptail.io/app/pro-series-pumps-connect-PFH/sweden)
- [Thailand](https://apptail.io/app/pro-series-pumps-connect-PFH/thailand)
- [Türkiye](https://apptail.io/app/pro-series-pumps-connect-PFH/turkey)
- [Taiwan](https://apptail.io/app/pro-series-pumps-connect-PFH/taiwan)
- [Vietnam](https://apptail.io/app/pro-series-pumps-connect-PFH/vietnam)
- [Argentina](https://apptail.io/app/pro-series-pumps-connect-PFH/argentina)
- [South Africa](https://apptail.io/app/pro-series-pumps-connect-PFH/south-africa)

---

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