--- title: "ProAct Rx - Reviews, Revenue and Downloads in United States | Apple App Store" description: "The ProAct mobile app is designed to be useful for ProAct members on the go! - Access your recent claims History - Access Order status, and do real-time tracking of your online orders. - Easily order " --- # ProAct Rx — United States ![ProAct Rx App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/0a/b1/0c/0ab10c03-e17f-6c74-7845-fbfe5d881de0/AppIcon-0-0-1x_U007emarketing-0-0-0-10-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png) **Developer:** [ProAct](https://apptail.io/developer/proact-ERIf) **Category:** Health Fitness **Rating:** 1.2/5 (27 ratings) **Price:** Free **Bundle ID:** com.proactrx.secure **Store:** Apple App Store **Country:** United States **Version:** 2.5 (released 2021-09-14) **Original Release:** 2017-01-11 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1180714539) **AppTail Page:** [https://apptail.io/app/proact-rx-GgQc/united-states](https://apptail.io/app/proact-rx-GgQc/united-states) ## ProAct Rx Description The ProAct mobile app is designed to be useful for ProAct members on the go! - Access your recent claims History - Access Order status, and do real-time tracking of your online orders. - Easily order Refills - Find In-Network pharmacies - Display your Member Identification information ## ProAct Rx Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/f7/6c/24/f76c2492-d2db-aa1b-425a-7287472a66bc/pr_source.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/00/32/7c/00327c81-1b78-6eba-43a9-e5b418e04f2c/pr_source.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/ab/59/cb/ab59cb20-51bc-5dee-6702-1641f1543421/pr_source.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/eb/a8/94/eba8949e-01a8-4703-01e2-b12d7ae4800a/pr_source.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/d9/fe/a8/d9fea8b9-0147-00b7-9a81-b4ecfe0f3277/pr_source.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/40/64/c1/4064c153-c07e-c406-cb1c-55e4a0d98661/pr_source.png/1242x2688.png) ## ProAct Rx Rating Breakdown in United States - 5 stars: 1 (4%) - 4 stars: 0 (0%) - 3 stars: 0 (0%) - 2 stars: 1 (4%) - 1 stars: 25 (93%) ## ProAct Rx Reviews in United States ### *---- "Terrible" They are probably the worst prescription insurance company we have ever dealt with. They have denied more medications than they have approved. My husband has been diabetic for 19 years, yet they continue denying the medications his doctor prescribes to help manage his condition. Ironically, they will approve his insulin — likely because it is the cheaper option — even though our out-of-pocket cost using their insurance is practically the same as using a GoodRx discount without insurance at all. Every other diabetes medication has been denied. The explanation we were given was that their “licensed physician” reviewed the information submitted by his treating physician and determined that he “does not have diabetes.” Yet somehow they still approve insulin. That makes absolutely no sense. It feels very clear that the denials are based on cost, not medical necessity. Over the last four months, his health has noticeably declined because he has not been able to access the medications his physician believes he needs. Diabetes runs heavily in his family, and he has already lost four family members to complications related to this disease. He takes his health seriously and actively tries to manage his condition, but the insurance company continues to stand in the way of the care he needs. They have also denied all of my more expensive medications that I have successfully taken for years. The entire experience has been terrible — frustrating customer service, underqualified representatives, little to no communication, and extremely long turnaround times. To put it into perspective, when I called regarding my own medication, I was told they needed a prior authorization from my healthcare provider. However, they specifically instructed me to tell my provider to submit it through their online portal because they were “at least 45 days behind” on reviewing faxed prior authorizations, while portal submissions could still take up to two weeks. People depend on these medications. For many individuals, access to treatment is literally life or death. Experiences like this make it feel like patient health is secondary to reducing costs, and that is deeply concerning. -- MLissy1998, 2026-05-28 ### *---- "Useless" Continual spiraling, won’t load most of the time, if does load, links don’t work. Terrible app! Don’t expect it to make prescriptions easier. -- maryginno, 2026-04-01 ### *---- "Doesn’t even open" The app never goes past the logo -- Rothy007, 2026-03-17 ### *---- "The absolute worst" ProAct is the epitome of everything that is wrong with the insurance industry. Their negligence is going to get somebody killed if it hasn’t already. You could be next. -- Sheriff Jackson, 2026-03-04 ### *---- "ZERO STARS" 9 out of 10 tries this app won’t even open. When it does open, it always hangs up on anything I try to do, so what’s the point? SHAME ON THE DEVELOPERS!!! -- poet lisa, 2026-03-02 ### *---- "Garbage app for a garbage company" What a terrible app. It is so frustrating that I am forced to deal with this company for a few of my prescriptions. That app looks like it was tossed together in a week and then never tested. Half of the time trying to do anything will result in an error. When you place an order you have no way of knowing the cost. Try to look it up, you get an error. Just a terrible app and a terrible company that does not care about their customers. -- Abraham Hale, 2025-09-20 ### *---- "Awful - Needs Work Now" Everyone who has to use this mail order pharmacy must know by now that this app is unreliable. When I mention it to the customer service people on the phone, they are apologetic and already know that the app is not working (the web site is usually not working too, if I have had to call). After three years using the app, I think it has gotten worse. Since I am forced to use this pharmacy by my employer, or pay retail for my medicine, there is no motivation to have an app that works and makes the customer glad they have it. Three thumbs down. -- GG4, 2025-02-05 ### *---- "Hard to imagine it being worse" Looks hideous. No Face ID. Stuck on loading screen now. -- ProChristus, 2025-02-03 ### *---- "This app and company is complete trash" Wouldn’t recommend even installing this app because ProAct gave up on it 2 years ago. -- Mistycargo, 2024-07-02 ### *---- "Needs improvement" Can not even access the dashboard! -- A11ab, 2023-09-02 [View all ProAct Rx reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to ProAct Rx - [EWH](https://apptail.io/app/ewh-vQi/united-states) - [Medxoom Member Portal](https://apptail.io/app/medxoom-member-portal-zWn/united-states) - [Excellus BCBS](https://apptail.io/app/excellus-bcbs-tTqb/united-states) - [LBS Health Spending App](https://apptail.io/app/lbs-health-spending-app-vTqb/united-states) - [RxValet - Best Retail Price](https://apptail.io/app/rxvalet-best-retail-price-faXc/united-states) - [Healthspace](https://apptail.io/app/healthspace-CSee/united-states) - [myIBA Health](https://apptail.io/app/myiba-health-lHie/united-states) - [My MedCost](https://apptail.io/app/my-medcost-Pwrl/united-states) - [Lucent Health](https://apptail.io/app/lucent-health-uFJu/united-states) - [Kinney Drugs Rx](https://apptail.io/app/kinney-drugs-rx-pkGz/united-states) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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