---
title: "Protection 360® - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a cla"
---

# Protection 360® — United States
> Tech support, tips & more

![Protection 360® App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/08/7b/35/087b3537-e6bb-72f5-232e-1364593606ac/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [T-Mobile USA](https://apptail.io/developer/t-mobile-usa-MAQ) (United States)
**Category:** Utilities
**Rating:** 4.5/5 (54,446 ratings)
**Price:** Free
**Bundle ID:** com.pocketgeek.tmobile.ios
**Store:** Apple App Store
**Country:** United States
**Version:** 3.463.0 (released 2026-06-01)
**Original Release:** 2017-05-05
**Languages:** English, French, German, Italian, Japanese, Portuguese, Chinese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1226629284)
**AppTail Page:** [https://apptail.io/app/protection-360-HQgc/united-states](https://apptail.io/app/protection-360-HQgc/united-states)

## Protection 360® Description
Protection 360® by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360® by Assurant® lets you:
• Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers.
• File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
• View Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
• Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides.
• Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place.
Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

## Protection 360® Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/47/52/94/475294c7-a548-0249-19a4-10d9bb5e6180/P360_-_iPhone_6.5_inch_01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9b/32/13/9b3213d2-c55f-2005-6442-f06bce8d7005/P360_-_iPhone_6.5_inch_02.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5b/77/a1/5b77a14c-a017-04ce-68c4-8da1b0998185/P360_-_iPhone_6.5_inch_03.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a0/69/db/a069dbe7-8931-7537-d0b3-23eb75e1e004/P360_-_iPhone_6.5_inch_04.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1e/52/c7/1e52c78e-7544-adc4-6db7-5fb97f23eaee/P360_-_iPhone_6.5_inch_06.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bb/5a/27/bb5a27f8-4020-1ba3-767d-ac29ce8ce858/P360_-_iPhone_6.5_inch_8.png/1242x2688.png)

## Protection 360® Rating Breakdown in United States
- 5 stars: 44,787 (82%)
- 4 stars: 3,192 (6%)
- 3 stars: 1,424 (3%)
- 2 stars: 725 (1%)
- 1 stars: 4,318 (8%)

## Protection 360® Reviews in United States

### *---- "Can’t get anywhere when filing a claim for a bad battery, page won’t load"
As the title says
-- MarcoPoloGoDoDo, 2024-12-30

### ***** "Tmo is #1"
There is no other like Tmo, others are expensive but don’t offer nothing as Tmo offer.
-- TipTopdtn, 2024-12-28

### *---- "Does not work"
System error, Can not submit claim.
-- flor*, 2024-12-27

### *---- "Lies and a rip off"
Completely unprofessional and even though the contract offers you something and it’s within the tiers you’re not getting it . Complete scan don’t waste the money
-- hansschneider, 2024-12-19

### *---- "Claim"
I have been trying to make a claim on my phone cause it accidentally dropped and it’s all cracked on the back side of the phone and I haven’t got an answer from you guys. I pay all this extra money for this. Please make it make sense.
-- AB Pure Blood Patriot, 2024-12-15

### ***** "Customer service"
Great customer service today when I had an issue with my Gmail account
-- beingreal1, 2024-12-11

### ***** "250"
Awesome app
-- Yaeyae35m, 2024-12-10

### *---- "Disappointed"
Won’t take my payment for a replacement phone. Scam. Very difficult to use insurance to get a new phone.
-- its alicia, 2024-11-26

### ***** "App"
Great app and very helpful
-- ligdesooba, 2024-11-24

### *---- "Company is absolute garbage."
Spend four years paying for insurance then company refuses to fix covered damage. Phone fell and back glass cracked. Have insurance but claim was denied even tho this is something that is covered.
-- Gab-z, 2024-11-24

[View all Protection 360® reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Protection 360® Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Utilities | #293 |

## Protection 360® Discovered Keywords
- t mobile familymode
- t a p s
- protect a phone
- t mobile phone
- protection 360
- 360° protect
- t mobile scam shield
- tmobile spam blocker
- tmobile shield
- tumobile

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## Protection 360® Available In
- [United States](https://apptail.io/app/protection-360-HQgc/united-states)
- [Germany](https://apptail.io/app/protection-360-HQgc/germany)
- [Japan](https://apptail.io/app/protection-360-HQgc/japan)

---

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