--- title: "Public Storage - Reviews, Revenue and Downloads in United States | Apple App Store" description: "ABOUT THIS APP We take the stress out of storage. Now we've made your self-storage experience even easier. With the free Public Storage app, you have everything you need for contactless storage in th" --- # Public Storage — United States > Easy Self-Storage Management ![Public Storage App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/85/18/26/851826f3-120c-0b6c-d919-c47bcd13db23/AppIcon-0-0-1x_U007epad-0-11-0-85-220.png/434x0w.png) **Developer:** [Public Storage](https://apptail.io/developer/public-storage-orKd) **Category:** Business **Rating:** 4.6/5 (103,549 ratings) **Price:** Free **Bundle ID:** com.publicstorage.officialapp **Store:** Apple App Store **Country:** United States **Version:** 2.23.0 (released 2026-03-23) **Original Release:** 2020-12-07 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1537135259) **AppTail Page:** [https://apptail.io/app/public-storage-whVd/united-states](https://apptail.io/app/public-storage-whVd/united-states) ## Public Storage Description ABOUT THIS APP We take the stress out of storage. Now we've made your self-storage experience even easier. With the free Public Storage app, you have everything you need for contactless storage in the palm of your hands: gate access, bill pay, account management, customer support and more! OPEN GATES & DOORS: Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier. PAY YOUR BILL: Make monthly payments in a snap. Pay your bill or activate AutoPay with one tap for easy, contactless payments. Get notified when rent is due so you’re always on time and freed from late fees. KEEP YOUR ACCOUNT IN CHECK: Manage one or multiple accounts and storage units, all in one place. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility. TALK TO THE SUPPORT TEAM: Get the help you need, right when you need it. Find answers to critical questions. Call for instant support from our friendly customer service team. Drop us a quick note for important, but less timely storage needs. ABOUT PUBLIC STORAGE: Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood. With complete storage solutions of all sizes, there’s always a storage unit near you that lets you make extra space in your garage or basement, store your car or RV and find a temporary place for your furniture. Plus, flexible month-to-month contracts mean you can adjust your storage space to your short-term or long-term needs. ## Public Storage Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/81/a4/16/81a416f3-b4f0-5151-f593-85bd4f7aae49/5e1fe35a-2fb0-4ae0-b15c-3a7419f12ea5_ipad_2048x2732_Screenshot1.jpg/2048x2732.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6d/90/03/6d90032b-5d4f-6685-a71c-bbc82800843d/de54fb70-995b-4f44-82c1-2318d748f1cf_ipad_2048x2732_Screenshot2.jpg/2048x2732.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/25/8c/82/258c82a2-f884-6b83-b5b6-a37e52d51027/0c24adcd-8570-42a1-8ca5-3f22c70754d4_ipad_2048x2732_Screenshot3.jpg/2048x2732.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d9/99/56/d999566b-4d32-5437-831a-790d8b2f3b82/b8ef9782-c813-4268-976b-f2b17cbdf1bb_ipad_2048x2732_Screenshot4.jpg/2048x2732.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fe/30/46/fe3046d8-6484-baad-ae79-e0f041783ef9/c020402d-1ce7-4aeb-840f-a6fd915df4fc_ipad_2048x2732_Screenshot5.jpg/2048x2732.png) ## Public Storage Rating Breakdown in United States - 5 stars: 85,530 (83%) - 4 stars: 6,098 (6%) - 3 stars: 2,832 (3%) - 2 stars: 1,531 (1%) - 1 stars: 7,558 (7%) ## Public Storage Reviews in United States ### *---- "What you’d expect" Exactly what you’d get from a company that despises its customers and is constantly finding ways to demonstrate it. True innovators in the field of excrement production. If the free market was really a thing this company would’ve been toppled by a mediocre upstart (as opposed to the simply awful Public Storage represents). Should be first on the universal boycott list. -- Arnej K, 2025-05-16 ### *---- "Update not recognizing BT" App does not recognize bluetooth as ON Not allowing the remote entry at gate. -- Zuly76, 2025-05-14 ### **--- "Bluetooth doesn’t work" The remote access function doesn’t work. You just get a Bluetooth not functioning notification no matter what. App is useless without this feature. -- siimonesays, 2025-05-14 ### ***** "Review for 3540 Inwood Rd.Public Storage Facility" I experienced working with Shirley to lease a storage facility for my son. She made the transaction so smooth and easy I would recommend her and the Inwood location to anyone looking for a storage facility in Dallas. Public storage has a wonderful and competent representative named Shirley at Inwood Rd. In Dallas, Tx. -- Katy Trail Guy, 2025-05-09 ### ***** "Extraordinary customer service" Stephen , Who was working at 4622 Center Park Blvd assisted me in troubleshooting and array of issues pertaining into my account. His positivity poised my patience help me navigate these issues expeditiously! Thank you, sir! -- Isaac G1982, 2025-05-07 ### ****- "So not working" Can’t get so to work on iPhone screen is frozen for verification notifications -- Kimmiegirl2004, 2025-05-05 ### *---- "Update and bill pay" I get so tired every week there’s a new update and every time I try to go in to pay my bill there’s always a problem -- not green eyes, 2025-05-04 ### *---- "Trash" This app is trash just like the companies fluctuating payments each month -- T2982, 2025-05-03 ### *---- "Just so you know the new terms & conditions (simplified)" 1. You Waive Certain Legal Rights • Arbitration Required: Any legal dispute must be resolved through individual arbitration, not in court. • No Class Action: You waive your right to join any class action lawsuit against them. ⸻ 2. Promotions & Pricing • Promotions are limited to new customers and subject to availability. • A reservation guarantees the price, not the unit. • Unit sizes are approximate, so inspect the unit before renting. ⸻ 3. Limited Liability for Your Belongings • Public Storage disclaims most warranties, including the condition or security of the unit. • They are not responsible for damage, theft, or loss of your items, even from technical errors, service issues, or third-party interference. • If they are found liable, you agree they owe no more than $100, unless otherwise required by law. ⸻ 4. Privacy and Communication • By using their service, you consent to data collection and use as outlined in their privacy policy. • They can contact you by phone, text, or email even if your number is on a “Do Not Call” list. • You must keep your contact info updated or you’re responsible for missed notices. ⸻ 5. User Responsibility • You’re responsible for securing your login and any actions taken through your account. • Misuse (e.g., hacking, impersonation, illegal activity) can get you banned or blocked. ⸻ 6. No Guarantee of Service Access • They can change, suspend, or terminate services at any time without notice. • App or online services are “as-is” with no guarantee of uptime, accuracy, or data safety. ⸻ 7. Intellectual Property • You can’t copy, reuse, or distribute their website or app content without permission. • Anything you upload (photos, comments, reviews) becomes licensed to them for any use. ⸻ 8. Lien Sales & Evictions Are Exempt From Arbitration • If you fail to pay, Public Storage can pursue lien sales or evictions in court, even if all other disputes must go to arbitration. ⸻ 9. Updates Apply Automatically • Terms can change at any time. By continuing to use the service, you automatically accept new terms. -- Ki2543, 2025-05-01 ### *---- "Shows last month’s paid is still due" This app is a total joke. Shows last months billed is unpaid for a week after paying it. The Bluetooth never opens the gate entering or leaving. Raising rates and poor app makes me think of moving my stored items to a non public storage facility. Partners need to be removed at checkout. I’m doing business with public storage not your partners! -- Deedsly, 2025-04-30 ### *---- "Contact person" I am not happy with public storage, I have called every number there is so I can talk to a person! But every number I call sends me in circles! -- linda50c, 2025-04-29 ### *---- "Bluetooth doesnt work" When I go to open the gate, it says bluetooth needs tk be enabled. It takes me to settings and there it no bluetooth option -- LEJDHDKDKDHDHD, 2025-04-28 ### *---- "App don't work" No warning. Can't download app always a problem to come in and out , sometimes the gate works sometimes it don't -- Franco Gamboa( Gmoney), 2025-04-26 ### ****- "Good - but…" I like the app. I like that Access is simplified (not 2 of everything) because I have 2 units. But there is one thing that frustrates me. I have to logout and back in to get my payment due date and status of payment to update. -- AClabs, 2025-04-23 ### ***** "Great customer service" These 2 ladies at the front desk know there jobs well I wish there was customer service like this everywhere GREAT STORAGE AS WELL -- Professionalmobiledetailing, 2025-04-20 ### *---- "Evil company." Terrible crooks. -- Dijutal assassin, 2025-04-15 ### *---- "Be aware" No body this company can solve your problems ( my passport and all documents was stolen in LA Public Storage ) P.S don’t safe your documents in Public Storage , every where cameras 24/7 but no body can’t help when something stolen, plus said I cancel my insurance, which I didn’t know I had :-((( -- Naya Muhit, 2025-04-11 ### ***-- "Mostly Good but autopay off switch doesn’t" My big issue is with the autopay. I turned it off and yet it continues to charge my card, I now have 2 payments for same month. Not user error -- Pegleg Disco, 2025-04-10 ### *---- "FID YOUR DAYLIGHT SAVINGS SETTING" The app is just plain garbage. It’s 8;45 and the stupid thing doesn’t work because it thinks it’s after 9. Utter lack of attention to detail in every step. -- SR71Blackbirdd, 2025-04-07 ### *---- "Terrible" This app is terrible. It never connects to the local doors, it constantly restarts, it tells you it’s connected and when you press unlock it goes back to the home screen. Might be the worst app I’ve ever used. Frustrating -- rjcarinci, 2025-03-31 [View all Public Storage reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Public Storage Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | United States | Business | #49 | ## Public Storage Discovered Keywords - storage - self storage app - public storage ## Apps Similar to Public Storage - [MyFlorida for FLHSMV](https://apptail.io/app/myflorida-for-flhsmv-ccm/united-states) - [Flex - Rent On Your Schedule](https://apptail.io/app/flex-rent-on-your-schedule-yvr/united-states) - [Qwick for Professionals](https://apptail.io/app/qwick-for-professionals-fTG/united-states) - [Frost Bank](https://apptail.io/app/frost-bank-NxI/united-states) - [iPostal1](https://apptail.io/app/ipostal1-nOI/united-states) - [opensky® Mobile](https://apptail.io/app/opensky-mobile-twR/united-states) - [Gatewise Multifamily-Access](https://apptail.io/app/gatewise-multifamily-access-aYR/united-states) - [Resident App](https://apptail.io/app/resident-app-XFT/united-states) - [CubeSmart Self-Storage](https://apptail.io/app/cubesmart-self-storage-yXHj/united-states) - [IdentityIQ](https://apptail.io/app/identityiq-BnRk/united-states) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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