Purolator
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Description

Get estimates, schedule pickups, create and track your shipments.

Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule.

Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime.

Purolator’s Mobile App features:

NEW! Create a Shipment
Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres.

Shipment Tracking
Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered.

Estimates and Transit Times
Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs.

Schedule Pickups
Schedule a convenient time for Purolator to pick up from your location.

Location Finder
Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience.

Proactive Notifications
Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips.

Support
Contact us directly by calling or emailing Customer Service.
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Screenshots

User Rating

3.91 out of 5

4,221 ratings in Canada

5 star
2,266
4 star
854
3 star
219
2 star
207
1 star
675

Ratings History

Reviews

Dumb App

Fultod on

Competitiveness is not they are running for. How to track and receive notification by Purolator : chat with a bot give all your jnfo twice and receive only notification by email or sms like it’s 2013. Yes folk no app notification plus no pannel of management of package and no nothing but a super annoying pre-answered response bot.

Used to be reliable

icmusic99 on

Current tracking numbers only show up as pending. No status is available. All history has been deleted with the update. I only updated the app to see if the status would update. New layout and features make the app worse. Disappointed. Should have left it the way it worked.

Doesn’t work anymore

ripcard1 on

This app is pretty much useless now. Never was very good compared to other couriers apps but now won’t work for tracking at all. Tried deleting and reinstalling. Can track shipments directly through Amazon but app reports “shipment not found” when any tracking number provided by retailer is entered. UPS, FedEx, even Canada Post apps are working fine.

Unusable with a vpn

Sergentboucherie on

I can't use the app with my vpn on but I can use the website with my vpn... why should I bother with an app then?

Who is this app built for?

MotoDC on

I don’t ship with Purolator. For me, too many broken promises and missed deadlines. However I do receive from Purolator. So who is this app built for? It’s not for recipients, I can tell you that. You can’t add a series of waybills that you’re tracking. You can’t get in-app notifications. Unlike UPS or FedEx you can’t redirect shipments, or event get auto notified when something is destined for your address (when you don’t enter a waybill number). Every time I have a shipment sent to me through Purolator I go to look for the app to track and manage it. Then I find the app is missing! “Why… ” I wonder “…do I not have this app installed?” Then, after downloading and trying to use the app to manage receiving shipments I remember… this app is not built for recipients. Save yourself time and energy and just use their website if you have to use their service.

Worst experience

Kvsr27 on

Waiting for my order today. Showing out for delivery since 8 am and now 8pm and now it started saying it is delayed.

App Should Be Called Purolator Pickups

Bountiful Bella on

The app is misleading. I wanted to use it to track a shipment that is arriving. But the app doesn't do that. It is designed almost entirely for customers who want to send packages out. The name Purolator for the app implies that it assists you with all things related to Purolator, but that's not true.

January 30th 2024 pickup scheduling not working

Mathy73 on

I used the app to schedule a PU. Didn’t work two days in a row. I called the 1-800 to explain and they didn’t recognize the confirmation # the app provided. Bad App.

Stick with the website

arbateman on

You can’t see shipments unless you created them in the app. You can’t see your bill.

Worst service

KdP2l on

There isn’t any weather issue in whole area and it’s showing order delayed due to bad weather conditions. here isn’t even cloudy!

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
45

Keywords

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Revenue and Downloads

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App Info

Category
Business
Publisher
Purolator Inc.
Languages
English, French
Recent version
4.0.7 (1 month ago )
Released on
May 26, 2011 (13 years ago )
Last updated
3 weeks ago