---
title: "Purolator - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "Get estimates, schedule pickups, create and track your shipments.  Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator "
---

# Purolator — Canada

![Purolator App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b8/78/29/b87829db-2b95-5a88-e766-310c064800f6/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [Purolator](https://apptail.io/developer/purolator-mvZd)
**Category:** Business
**Rating:** 3.7/5 (4,517 ratings)
**Price:** Free
**Bundle ID:** com.purolator.mobileapp
**Store:** Apple App Store
**Country:** Canada
**Version:** 5.0.8 (released 2025-12-01)
**Original Release:** 2011-05-26
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id438701193)
**AppTail Page:** [https://apptail.io/app/purolator-cqb/canada](https://apptail.io/app/purolator-cqb/canada)

## Purolator Description
Get estimates, schedule pickups, create and track your shipments.

Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule.

Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime.

Purolator’s Mobile App features:

NEW! Create a Shipment
Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres. 

Shipment Tracking
Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered.

Estimates and Transit Times
Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs.

Schedule Pickups
Schedule a convenient time for Purolator to pick up from your location.

Location Finder
Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience.

Proactive Notifications
Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips.

Support
Contact us directly by calling or emailing Customer Service.

## Purolator Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/2a/d3/f4/2ad3f46a-6444-1ede-2832-209417750468/mzl.mpubexcr.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/e0/dd/e3/e0dde396-6e40-d1c0-f532-7f7749f13641/mzl.yfjnrgij.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/6e/1d/60/6e1d60b0-f8dd-5ed5-71fe-87485f116e91/mzl.psvwaanp.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/a6/1b/bc/a61bbcd0-0642-6507-4f46-13f939f70c9f/mzl.ktpyxanj.png/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/30/9f/11/309f113b-40a6-5ace-cd72-9c09c1253a81/mzl.wzplzgyw.png/640x960.png)

## Purolator Rating Breakdown in Canada
- 5 stars: 2,254 (50%)
- 4 stars: 844 (19%)
- 3 stars: 229 (5%)
- 2 stars: 224 (5%)
- 1 stars: 966 (21%)

## Purolator Reviews in Canada

### **--- "Bad delivery"
My package was supposed to arrive after 13 days and after these 13 days it gets delayed another 3
-- Avuzejegahaibc, 2024-12-14

### *---- "Font Size Too Small"
The font size in the app is too small.  Should match device font size settings.
-- dawndaydusk, 2024-12-05

### *---- "Use web site instead"
I don’t think this app is intended for the everyday user who wishes to track their deliveries. The app can’t find my tracking code but the website can. If only intended for business users then please be upfront with it.
-- porkchp, 2024-11-29

### *---- "Broken app"
Tracking in the app doesn’t work, while it does on the website. May as well delete this app, it’s useless. Other companies apps work better.
-- ianhamster, 2024-11-07

### *---- "‘’Delivery ‘’your service is terrible"
I was waiting for a parcel in the morning and didn&#039;t leave my apartment, your driver arrived at the building and didn&#039;t get out of the car, later wrote a report (there was no one at home) your service is very bad!!!
-- Eduard Malkhazyan, 2024-09-21

### **--- "Address format enforcement idiocy"
For many years now, Purolator has locked down address structures to what they think address formats should look like. While it is a helpful assist to guide a user into a consistent format, rigidly enforcing that is non-workable and rigid enforcement is what Purolator does. The result then is their own inability to deliver because the sender simply COULD NOT enter address correctly. NOT ALL ADDRESSES IN CANADA FIT YOUR ASSUMED RIGID STRUCTRE. Stop this practice, allow freeform addressing when required. This is idiocy.
-- LexxM3, 2024-09-20

### ***-- "Assistance"
J’aurai aimé l’assistant directement sur l’application. Nous somme redirigé vers le web.
-- AudioMack911, 2024-09-12

### *---- "Worst shipment solution ever"
Don’t even use this shitty delivery option,always has a problem with them,saying that my package on the vehicle out for delivery at 8am ,and never received this the same day,but just next one
-- moonmindr, 2024-08-20

### **--- "Used to be good"
I don’t know what has changed, but for some reason the tracking numbers I am receiving will not work in the app.
-- Joshuafromoshawa, 2024-07-24

### *---- "Dumb App"
Competitiveness is not they are running for. How to track and receive notification by Purolator : chat with a bot give all your jnfo twice and receive only notification by email or sms like it’s 2013. Yes folk no app notification plus no pannel of management of package and no nothing but a super annoying pre-answered response bot.
-- Fultod, 2024-06-23

### *---- "Used to be reliable"
Current tracking numbers only show up as pending. No status is available. 
All history has been deleted with the update. I only updated the app to see if the status would update. New layout and features make the app worse. Disappointed. Should have left it the way it worked.
-- icmusic99, 2024-05-02

### *---- "Doesn’t work anymore"
This app is pretty much useless now. Never was very good compared to other couriers apps but now won’t work for tracking at all. Tried deleting and reinstalling. Can track shipments directly through Amazon but app reports “shipment not found” when any tracking number provided by retailer is entered.  UPS, FedEx, even Canada Post apps are working fine.
-- ripcard1, 2024-04-08

### *---- "Unusable with a vpn"
I can&#039;t use the app with my vpn on but I can use the website with my vpn... why should I bother with an app then?
-- Sergentboucherie, 2024-03-21

### *---- "Who is this app built for?"
I don’t ship with Purolator. For me, too many broken promises and missed deadlines. 

However I do receive from Purolator. 

So who is this app built for? It’s not for recipients, I can tell you that.  You can’t add a series of waybills that you’re tracking. You can’t get in-app notifications. 

Unlike UPS or FedEx you can’t redirect shipments, or event get auto notified when something is destined for your address (when you don’t enter a waybill number). 

Every time I have a shipment sent to me through Purolator I go to look for the app to track and manage it. Then I find the app is missing! “Why… ” I wonder “…do I not have this app installed?”

Then, after downloading and trying to use the app to manage receiving shipments I remember… this app is not built for recipients. 

Save yourself time and energy and just use their website if you have to use their service.
-- MotoDC, 2024-03-20

### *---- "Worst experience"
Waiting for my order today. Showing out for delivery since 8 am and now 8pm and now it started saying it is delayed.
-- Kvsr27, 2024-03-08

### *---- "App Should Be Called Purolator Pickups"
The app is misleading. I wanted to use it to track a shipment that is arriving.  But the app doesn&#039;t do that.  It is designed almost entirely for customers who want to send packages out. The name Purolator for the app implies that it assists you with all things related to Purolator, but that&#039;s not true.
-- Bountiful Bella, 2024-02-24

### *---- "January 30th 2024 pickup scheduling not working"
I used the app to schedule a PU.  Didn’t work two days in a row.  I called the 1-800 to explain and they didn’t recognize the confirmation # the app provided.
Bad App.
-- Mathy73, 2024-02-02

### *---- "Stick with the website"
You can’t see shipments unless you created them in the app. You can’t see your bill.
-- arbateman, 2024-01-25

### *---- "Worst service"
There isn’t any weather issue in whole area and it’s showing order delayed due to bad weather conditions. here isn’t even cloudy!
-- KdP2l, 2024-01-24

### *---- "Can’t track packages"
It will track one package but feed it more tracking numbers and nothing. Work around is delete the app completely and reinstall. Huge flaw that I’m surprised QA didn’t notice??? I assume there is QA?

Update:  same issue, different year lol
-- VipaGTS, 2024-01-10

[View all Purolator reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Purolator Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Canada | Business | #64 |

## Purolator Discovered Keywords
- canada post corporation
- poste canada
- puralator
- colis
- flashbox
- package delivery
- shipping
- delivery app
- courier app
- courier delivery

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## Purolator Available In
- [Canada](https://apptail.io/app/purolator-cqb/canada)
- [United States](https://apptail.io/app/purolator-cqb/united-states)
- [India](https://apptail.io/app/purolator-cqb/india)

---

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