Poor to configure and setup, poor to operate and frequently doesn’t connect, complains there is no internet access when the phone does. The number plate recognition works gets you into the car park in your car, but without access on the app you can’t get back into the car park again using the QR code. The credit card setup doesn’t work in app, have to open into Safari. Why can’t it use Apple Pay for simplicity? And who designed it so the app and website details don’t sync. Crazy.

Used the app and number recognition to park last weekend. Everything went very smoothly and it was much better than pre-booking and guessing how much time you needed.

Picking daughter up from Birmingham New Street Station is a nightmare (and expensive) so hubby suggested parking at The Mailbox and walking up to meet her. What a great suggestion from him. I already had the Q-Park app from previous longer stays (theatre, shopping etc) but never for a quick, short stay. It was so easy. On driving up to the barrier, your registration is recognised straight away and in you go, almost without needing to stop. Found a parking space very quickly and went to meet daughter. On exiting the car park, drive to the barrier and up it goes automatically and out you go. It’s all charged automatically to your registered card. If there is a problem with your card, you are notified straight away to correct the issue. All in all a great advice and will definitely be using it again. No more messing with tickets and pay machines for me!

Mostly, it doesn’t. And the car park I use usually only have one exit open. So a big queue forms behind you while you try to talk to the person who can help, but they rarely understand what is going on. Today (aka, the last straw) the app showed that I had entered, but wouldn’t let me out. It neither read my number plate or my QR code on the app. Then it charged me £7.50 but alas, still didn’t open the barrier. Bye bye QPark app, you will not be missed.

Session doesn’t end when exiting the car park, still counting down on my app and continuing to charge me!

Can’t log in to the app just get into a loop where app says email not validated and sends a validation email but when I click to validate tells me to log in then says email hasn’t been validated. Think I’ll delete the app and avoid your car parks if you can’t even get this right!!

Barrier raised on arriving but didn’t raise on leaving which defeats the object really. Access app via phone & required QR code to use to raise barrier, if that was because of first use I don’t know, perhaps an instant message to warn might have helped, but I was stuck at barrier until I worked it out, so not the best experience?

App downloaded and worked seamlessly as advertised when using the car park. Just a shame it doesn’t work out and charge the cheapest deal for you when you leave like TFL does when using the tube in London. Pre booked parking overnight using the website would have been £8.40 but turn up charges were £11.40 for approximately 4 hours that were within the £8.40 deal timings. If the app did that for you then the app and Q-Park would have 5 stars.

Registered with Q.Parking, first time using it and it was faultless, in and out easy, reading my number plate, glad I downloaded it, first class

Found the App very good. ANPR worked and welcomed me to the car park. No queuing and faffing at a ticket machine - drove straight out - perfect