Placed an order for dim sum - qMenu didn’t notify the restaurant and the order had to be cancelled in the end. They also use drivers from a third party, which makes it very hard to get in touch with relevant parties. Absolutely unreliable

It is very slimey business practice to not disclose all of the fees until right at checkout. I didn’t notice that they added $.99 to the order until I double clicked to pay with Apple Pay. You’re better off calling the order into the restaurant yourself and skipping this app altogether. $1 isn’t much I know but it’s the fact that the charge didn’t show up until right at checkout.

Whose bright idea was it to make the app reset to the main menu if you switch to another app, even for a second? Awful.

Food was confirmed to be ready at a certain time. Driver cancelled order because he arrived 20 minutes early and the food wasn’t ready. No call from him. No call from the restaurant. Called Qmenu costumer service and they stated the restaurant was telling them the food was ready when the driver got there….which I knew was not true because I had to go to the restaurant myself and reorder my food and they told me the driver just left and decided not to wait for my food. Save your money. It was $20 cheaper to just pick up the food myself. I’ll stay far away from Qmenu moving forward.

Placed order online order to restaurant. Was told 20 minute wait. Got a confirmation email. Got there 25 minutes later and either order was never received by restaurant or they don’t check. Had to place order again in person. Then waited another hour . Will uninstall and never use app or qmenu website again. Not sure why this restaurant uses this service. What a mess. Stick to more mainstream services.

Don’t give them your phone number. They will spam you multiple times a day.

This is a scam. I placed an order at Ho Wah restaurant, drove there, and found out my order was never received. Luckily I selected “pay in store” so they don’t have my credit card information. Super scam.

Seems to work, but false promise of coupon.

You have to use app to access coupons. Placed order, applied coupons, then when credit card went through: no coupons. The “contact us” button does not work on app. Bait and switch. No I have to monitor my c card.

Ordered 50$ meal for my kids & I tonight. While staying in my mothers house that passed away.. we are trying already having a hard time & on top of it now we have no food now because the delivery driver lied and said he delivered the food. Yet we sat outside for the other restaurant my son in law ordered from to get to our home as well. That restaurant came & the other never did. The restaurant said they did their part “they made the food.” This app said they have to report it to Uber and then can try and refund