---
title: "Qualtrics XM - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time.  Use the Qualtrics "
---

# Qualtrics XM — United States
> Experience Management

![Qualtrics XM App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/99/93/30/999330b6-3940-ab63-48a1-81fb8e29b1e0/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Qualtrics](https://apptail.io/developer/qualtrics-gNbC)
**Category:** Business
**Rating:** 4.7/5 (1,623 ratings)
**Price:** Free
**Bundle ID:** com.qualtrics.mobile-xm
**Store:** Apple App Store
**Country:** United States
**Version:** 2.82.0 (released 2026-08-18)
**Original Release:** 2018-05-26
**Languages:** English, Armenian, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Welsh

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1319935291)
**AppTail Page:** [https://apptail.io/app/qualtrics-xm-Oneb/united-states](https://apptail.io/app/qualtrics-xm-Oneb/united-states)

## Qualtrics XM Description
Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time.

Use the Qualtrics XM app to:
1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering
2. Reassign, respond, and close the loop on support tickets
3. Receive real-time notifications so you can act before it’s too late
4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more
5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact

The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together!

About Qualtrics:
Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps.

Have questions?
If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: 

## Qualtrics XM Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/d5/44/0b/d5440b2f-e5ee-4aa8-a188-eb5e2484a2ef/9affee18-4970-4f53-8d46-ea5021e90714_iPhone_65_-_1_-_Dashboards.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/e6/1a/dc/e61adc8a-2c1c-b0bc-4ea8-acc9f937327c/b2397af4-6b57-4e2a-a2f1-92b24c8b182f_iPhone_65_-_2_-_Tickets.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/77/4e/9e/774e9e0c-161f-6b9d-171e-a73013cbc35b/36e8d709-2cf3-4d77-8ff0-6a9a2018394e_iPhone_65_-_3_-_Responses.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/f7/e7/c8/f7e7c803-e50b-a841-bdc0-b666470d60a8/565413e1-ecf5-4fb3-b217-28c6a32c484b_iPhone_65_-_4_-_Notifications.png/1284x2778.png)

## Qualtrics XM Rating Breakdown in United States
- 5 stars: 1,420 (87%)
- 4 stars: 94 (6%)
- 3 stars: 27 (2%)
- 2 stars: 10 (1%)
- 1 stars: 72 (4%)

## Qualtrics XM Reviews in United States

### *---- "Nothing loads"
All I get is the spinning wheel of death when I try to load anything
-- candaceearly81, 2025-05-20

### *---- "Update has more issues."
This new update will not let you see the drop down options for your groups?
-- BBaker203, 2025-05-03

### *---- "Sales"
Desktop application and phone application both need improvement
-- ArloWorstSystem, 2025-04-29

### ***-- "No permite capturas de pantalla"
La actualización no permite la captura de pantallas, y lo utilizaba con regularidad
-- Alesalp1103, 2025-04-07

### *---- "Unable to open with safari"
Qualtrics does not work on my iPhone. I can’t open the website to log in, open survey links, or use the interface at all. Website support is poor with no answers that are concrete on FAQs or direct response
-- Lord Driscal, 2025-03-14

### *---- "Hotel manager"
No notifications anymore and my notifications are on.
-- Bcreviewbc, 2025-03-11

### *---- "Trash"
Doesn't load, not user friendly, customers even have issues completing surveys. This app freezers on the employee and customer end. It's confusing even with watching the videos on how to navigate. Probably because it doesn't load, too many tabs and clicks to just view a simple survey.
-- rayraywoow, 2025-01-16

### *---- "Load"
Never loads
-- Pabz2, 2024-11-18

### *---- "App crashes immediately for gov"
As soon as you tap the option for gov, the app immediately crashes and cant be opened again.
-- Mapawe, 2024-08-26

### *---- "absolute joke of a system"
I’ve never in my 18 years of working with Popeyes seen a system that can’t handle erroneous claims. The old system we used would ask for proof of purchase/ ask for pictures/ would actually code the calls correctly. Example a employee calls in to ask about a W-2 and instead of just passing the information over as a no fault of the store it’s coded as a complaint. Customers call in at any given time and the system immediately issues a vague response ( apologized and issued a coupon) the scammers have figured this out and are plaguing the system with false calls. 

My wife works for Wawa and they ask for proof of purchase/ pictures of food errors which she stated have cut their complaints by 85% because the system flushed out the fake claims 

Design a system that works! Our managers and team work extremely hard and your lack of proof and actually reporting the real issues is bringing morale issues down to the staff.
-- blakish73, 2024-07-25

[View all Qualtrics XM reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Qualtrics XM Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Sweden | Business | #179 |


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## Qualtrics XM Available In
- [United States](https://apptail.io/app/qualtrics-xm-Oneb/united-states)
- [United Kingdom](https://apptail.io/app/qualtrics-xm-Oneb/united-kingdom)
- [Australia](https://apptail.io/app/qualtrics-xm-Oneb/australia)
- [Canada](https://apptail.io/app/qualtrics-xm-Oneb/canada)
- [China](https://apptail.io/app/qualtrics-xm-Oneb/china)
- [Mexico](https://apptail.io/app/qualtrics-xm-Oneb/mexico)
- [United Arab Emirates](https://apptail.io/app/qualtrics-xm-Oneb/united-arab-emirates)
- [Brazil](https://apptail.io/app/qualtrics-xm-Oneb/brazil)
- [Thailand](https://apptail.io/app/qualtrics-xm-Oneb/thailand)
- [Philippines](https://apptail.io/app/qualtrics-xm-Oneb/philippines)
- [Japan](https://apptail.io/app/qualtrics-xm-Oneb/japan)
- [France](https://apptail.io/app/qualtrics-xm-Oneb/france)
- [Egypt](https://apptail.io/app/qualtrics-xm-Oneb/egypt)
- [Spain](https://apptail.io/app/qualtrics-xm-Oneb/spain)
- [India](https://apptail.io/app/qualtrics-xm-Oneb/india)
- [Italy](https://apptail.io/app/qualtrics-xm-Oneb/italy)
- [Saudi Arabia](https://apptail.io/app/qualtrics-xm-Oneb/saudi-arabia)
- [Colombia](https://apptail.io/app/qualtrics-xm-Oneb/colombia)
- [Malaysia](https://apptail.io/app/qualtrics-xm-Oneb/malaysia)
- [Portugal](https://apptail.io/app/qualtrics-xm-Oneb/portugal)
- [South Korea](https://apptail.io/app/qualtrics-xm-Oneb/south-korea)
- [Germany](https://apptail.io/app/qualtrics-xm-Oneb/germany)
- [Vietnam](https://apptail.io/app/qualtrics-xm-Oneb/vietnam)
- [Qatar](https://apptail.io/app/qualtrics-xm-Oneb/qatar)
- [Chile](https://apptail.io/app/qualtrics-xm-Oneb/chile)
- [Peru](https://apptail.io/app/qualtrics-xm-Oneb/peru)
- [Argentina](https://apptail.io/app/qualtrics-xm-Oneb/argentina)
- [Indonesia](https://apptail.io/app/qualtrics-xm-Oneb/indonesia)
- [New Zealand](https://apptail.io/app/qualtrics-xm-Oneb/new-zealand)
- [Hong Kong SAR China](https://apptail.io/app/qualtrics-xm-Oneb/hong-kong)
- [Belgium](https://apptail.io/app/qualtrics-xm-Oneb/belgium)
- [Jordan](https://apptail.io/app/qualtrics-xm-Oneb/jordan)
- [Netherlands](https://apptail.io/app/qualtrics-xm-Oneb/netherlands)
- [Ireland](https://apptail.io/app/qualtrics-xm-Oneb/ireland)
- [Oman](https://apptail.io/app/qualtrics-xm-Oneb/oman)
- [Taiwan](https://apptail.io/app/qualtrics-xm-Oneb/taiwan)
- [Bahrain](https://apptail.io/app/qualtrics-xm-Oneb/bahrain)
- [Kuwait](https://apptail.io/app/qualtrics-xm-Oneb/kuwait)
- [Singapore](https://apptail.io/app/qualtrics-xm-Oneb/singapore)
- [Poland](https://apptail.io/app/qualtrics-xm-Oneb/poland)
- [Dominican Republic](https://apptail.io/app/qualtrics-xm-Oneb/dominican-republic)
- [South Africa](https://apptail.io/app/qualtrics-xm-Oneb/south-africa)
- [Switzerland](https://apptail.io/app/qualtrics-xm-Oneb/switzerland)
- [Ecuador](https://apptail.io/app/qualtrics-xm-Oneb/ecuador)
- [Uruguay](https://apptail.io/app/qualtrics-xm-Oneb/uruguay)
- [Greece](https://apptail.io/app/qualtrics-xm-Oneb/greece)
- [Malta](https://apptail.io/app/qualtrics-xm-Oneb/malta)
- [Honduras](https://apptail.io/app/qualtrics-xm-Oneb/honduras)
- [Panama](https://apptail.io/app/qualtrics-xm-Oneb/panama)
- [Azerbaijan](https://apptail.io/app/qualtrics-xm-Oneb/azerbaijan)
- [Mauritius](https://apptail.io/app/qualtrics-xm-Oneb/mauritius)
- [Norway](https://apptail.io/app/qualtrics-xm-Oneb/norway)
- [Romania](https://apptail.io/app/qualtrics-xm-Oneb/romania)
- [Tunisia](https://apptail.io/app/qualtrics-xm-Oneb/tunisia)
- [Sri Lanka](https://apptail.io/app/qualtrics-xm-Oneb/sri-lanka)
- [Sweden](https://apptail.io/app/qualtrics-xm-Oneb/sweden)
- [Kenya](https://apptail.io/app/qualtrics-xm-Oneb/kenya)
- [Austria](https://apptail.io/app/qualtrics-xm-Oneb/austria)
- [Croatia](https://apptail.io/app/qualtrics-xm-Oneb/croatia)
- [Jamaica](https://apptail.io/app/qualtrics-xm-Oneb/jamaica)
- [Czechia](https://apptail.io/app/qualtrics-xm-Oneb/czechia)
- [Denmark](https://apptail.io/app/qualtrics-xm-Oneb/denmark)
- [Ghana](https://apptail.io/app/qualtrics-xm-Oneb/ghana)
- [Nepal](https://apptail.io/app/qualtrics-xm-Oneb/nepal)
- [Slovakia](https://apptail.io/app/qualtrics-xm-Oneb/slovakia)
- [Finland](https://apptail.io/app/qualtrics-xm-Oneb/finland)
- [Ukraine](https://apptail.io/app/qualtrics-xm-Oneb/ukraine)
- [Kazakhstan](https://apptail.io/app/qualtrics-xm-Oneb/kazakhstan)
- [Algeria](https://apptail.io/app/qualtrics-xm-Oneb/algeria)
- [Belarus](https://apptail.io/app/qualtrics-xm-Oneb/belarus)
- [North Macedonia](https://apptail.io/app/qualtrics-xm-Oneb/north-macedonia)
- [Estonia](https://apptail.io/app/qualtrics-xm-Oneb/estonia)
- [Iceland](https://apptail.io/app/qualtrics-xm-Oneb/iceland)
- [Senegal](https://apptail.io/app/qualtrics-xm-Oneb/senegal)
- [Bulgaria](https://apptail.io/app/qualtrics-xm-Oneb/bulgaria)
- [Armenia](https://apptail.io/app/qualtrics-xm-Oneb/armenia)
- [Grenada](https://apptail.io/app/qualtrics-xm-Oneb/grenada)
- [Slovenia](https://apptail.io/app/qualtrics-xm-Oneb/slovenia)
- [Namibia](https://apptail.io/app/qualtrics-xm-Oneb/namibia)
- [Cayman Islands](https://apptail.io/app/qualtrics-xm-Oneb/cayman-islands)
- [Suriname](https://apptail.io/app/qualtrics-xm-Oneb/suriname)
- [Angola](https://apptail.io/app/qualtrics-xm-Oneb/angola)
- [Guyana](https://apptail.io/app/qualtrics-xm-Oneb/guyana)
- [Mali](https://apptail.io/app/qualtrics-xm-Oneb/mali)
- [Brunei](https://apptail.io/app/qualtrics-xm-Oneb/brunei)
- [Bermuda](https://apptail.io/app/qualtrics-xm-Oneb/bermuda)
- [Uganda](https://apptail.io/app/qualtrics-xm-Oneb/uganda)
- [Lithuania](https://apptail.io/app/qualtrics-xm-Oneb/lithuania)
- [Madagascar](https://apptail.io/app/qualtrics-xm-Oneb/madagascar)
- [Paraguay](https://apptail.io/app/qualtrics-xm-Oneb/paraguay)

---

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