3.76 out of 5
41 ratings in United States
Same issue in May 2024 as the user before. Logged me out randomly and when I tried logging in with my correct login info, an error message keeps appearing saying “Login info incorrect” but I know it’s not. It worked for a couple of months before so not sure what bug it is.
Downloaded it and it worked for a couple weeks but all of sudden I’m logged out and when I try to log back in it says my number and pin are invalid. I did this many times. Then I tried to change my pin but then it said it does not recognize my my card number and my email. There is no redirect for help. So please let me know what’s going on or fix whatever is happening
Please add a feature to renew checked out materials via the app!
Love the app so easy to navigate and request book. Would love if they added a list where we can keep track of books we really liked maybe a “would read again” list either with a thumbs up or down something we can go back on to reference.
Not sure if this is just my phone model or a problem across the board, but the search function doesn’t work — I can put in a term, but then the screen just goes blank. I have to close and reopen the app to get the search screen back — but can’t get results.
After having downloaded the app I discovered on my next trip to the library that the app does not remember me and I had to log in again with a membership number. Of course, I did not have the card with me and could not take a book out with the app. A kind librarian told me that I should exit out of the app and then it would remember me. Strange and inconvenient. Please fix it. Thanks. Pavlik22
Search bar won’t work after typing title of the book and entered
This place is great!! The staff is very kind and helpful and they have assisted me with a-lot of things and that was my first time going! They made a great impression.
Please add Apple Wallet support for your library cards and maybe offer notification features for people who want special notifications on events at QPL (including if the library is closed for the day, etc.)
Even after trying multiple days with different email addresses, I never received the verification. This is the worst app I have ever experienced.
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