Rack Room Shoes - Reviews, Revenue and Downloads - Apple App Store

Description

Rack Room Shoes offers the latest, greatest shoe styles of the brands your family loves, plus an assortment of labels you won’t find with other retailers. Shop us for an incredible selection of athletic, comfort, dress, and casual shoe styles for men, women and kids.

Download the Rack Room Shoes Mobile App to:
• Get special App-only offers.
• Browse and buy shoes and accessories from our full catalog.
• Enroll or sign into Rewards to track your earning progress, plus see and redeem available Rewards.
• Receive alerts about recent orders and Rewards expiration.
• See your complete purchase history.
• Use the app as a digital receipt for in-store returns.
• Track shipping of recent orders.
• Find your nearest Rack Room Shoes location, and get directions in an instant.

-PLUS-

• Jump the customer service line with priority access to LIVE CHAT with Customer Care reps.

Much more coming soon!

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Screenshots

User Rating

2.33 out of 5

3 ratings in United States

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Ratings History

Reviews

How does an app this bad get made

Not only does this app take forever to load anything. There also appears to be no way to log in with an existing account. This app is completely useless at the moment.

This app should be banned

The worst app I have ever used in my entire life. Website is unusable either.

Slow

This app takes waaaaaayyyy too long to load. It has to load up every time you make a filter. Like click womens- Load 20 minutes- then click shoe type - Load 19 minutes- then if you are still trying the app you try filtering to size it’s another 21 minutes. If you get past that then you see the shoes in the gender, type, and size you want. However, once you click on a shoe to see more and try to go back it’s another loading period of 15 minutes. I don’t have time for this app.

Can’t login

After inputting my login credentials it continually sent me to create an account when I very much already have an account. It didn’t matter if I used my Email or phone number associated with the account. App definitely needs some work.

Don’t bother

I have deleted the app and reloaded twice. Every time I try to login in it says bad credentials. I can login to the website fine.

Makes Online Shopping a HEADACHE

I don’t usually leave reviews for apps, but I had to leave one for this app. It’s HORRIBLE! It’s slow, it hardly ever opens the first time I try. I always just end up giving up and going to the store, or trying the website (which is just as bad).

Fix the app

The app won’t open. It stays on the “logging in” page. Guess I’ll order from some other website.

From Bad to Worse

Don’t waste your time downloading this app. I only downloaded it because the Rack Room site is so bad - it’s soooo slow & freezes up constantly. But the app is even worse. When I opened the app, the screen read “AUTHORIZING” (in the classic Rack Room orange) on top of 20+ rolling lines of weird computer language. When it stopped rolling, nothing happened so I selected “Try Again”. (Spoiler: that’s all there is to the app - a big orange “Try Again” button.) After trying this a few times, a new message appeared: “Multiple attempts to authorize connection to services have failed. Please wait a moment & try again…..Reason provided: Forbidden”. Look, I just wanted to browse some shoes - not gain access to closely guarded shoe secrets. From reading the reviews, this app has had issues for months. How can a company (esp a large one like RR) allow this app to still be offered with their name attached to it?

Does not work!

Your app never loads and also didn't show my purchases. Wish it did work because I love your store

This app is awful

Never loads simply spins and times out. Stupid Rack room loves you message while spinning. If you love your customers, fix the app

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United States Shopping	349
Top Free	Mexico Shopping	395

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