RazorSync Field Service

Top Rated Field Service App

Published by: RazorSync
Downloads
Revenue

Description

RazorSync is a powerful yet easy-to-use software and mobile app that streamlines the business operations of your field service business. With RazorSync, you can manage customers, schedule and dispatch workers, invoice, collect payments and much more — all from your iPhone, iPad and desktop Internet browser.
SIMPLIFY YOUR BUSINESS
RazorSync connects your office and field workers, giving you tighter control over customer management, cash flow and employees in the field. All your data is stored in the cloud, so it’s always available from wherever you are.
INCREDIBLY AFFORDABLE
With 4 pricing Packages to choose from, it’s the most affordably flexible mobile field service software solution you’ll find with all the features you need. No contracts. No hidden fees. No worries. All users start with a FREE, full-access trial.
DESIGNED FOR YOU
RazorSync was built from the ground up for service businesses like yours. RazorSync works well for HVAC, Plumbing, Electrical, Handyman, Landscaping, Repair, Pest Control, Cleaning and many other service-based businesses.
RazorSync’s powerful features include:

• Scheduling and Dispatching — Intuitive drag-and-drop job scheduling makes it easy to schedule jobs and fill in openings in your workers’ schedules.
• Location Tracking† — The onscreen map helps you find the closest worker, so you can schedule service quickly, reduce fuel expenses, and resolve customer needs fast.
• Automatic Communication — Automatically notify field workers and customers via text message and email when a job is assigned or appointment is updated.
• Mobile Invoicing — Start your pay cycle sooner by generating and sending professional-looking, branded invoices before you leave the customer’s location.
• QuickBooks Integration — RazorSync seamlessly integrates with QuickBooks Online and Desktop, eliminating paper work and double entry.
• Attachments — Attach any type of file—text documents, PDFs, photos, videos, signature captures and more—to service requests, work orders and customers for your reference in the field.
• Signature Capture — Capture customer signatures to approve service completion prior to leaving the job site.
• Quotes and Estimates — Create quotes and estimates from the field and email it to the customer with one touch.
• Service Forms — Eliminate paperwork and capture the important information you need, directly on your smart device.
• Recurring Jobs — For customers with weekly, biweekly or monthly needs, scheduling recurring appointments is simple and requires a single, one-time entry.
• Other Calendars — RazorSync effortlessly integrates with your other Calendar applications, so your external schedules are always up to date.
• Driving Directions — Arrive on time and save on fuel with in-app driving directions† that give your field workers the best route to the job site.
• Payroll Management — Clock in and clock out with the tap of a finger. RazorSync’s payroll report details employee hours and locations for accurate payroll spending.
• Tasks — Need to pick up a new tool or drop off something for repair? Assign small tasks like this to workers when they have free time in their schedule.
• Dashboard — Gain insight and learn how to get the most of your day with a quick summary of your business operations.
• Non-priority Jobs — For service that isn’t urgent, RazorSync lets you assign work with an open deadline, allowing field workers to get to it when time is available.
• And much more! Schedule more jobs, get paid faster and enhance customer communication — all with RazorSync!
†Continued use of GPS running in the background can dramatically decrease battery life.
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Screenshots

RazorSync Field Service FAQ

  • Is RazorSync Field Service free?

    Yes, RazorSync Field Service is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is RazorSync Field Service legit?

    🤔 The RazorSync Field Service app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does RazorSync Field Service cost?

    RazorSync Field Service is free.

  • What is RazorSync Field Service revenue?

    To get estimated revenue of RazorSync Field Service app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.5 out of 5

2 ratings in Canada

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Ratings History

RazorSync Field Service Reviews

Best software we found

Pm109 on

Canada

We switched our HVAC company over to a paperless system recently. Choosing This software has been a great time and money saver. The integration was almost seamless. Anthony and the technical staff are top notch to deal with. Answered all our questions and walked us through the process. Highly recommend this program.

Buggy, does not sync, does not work

Gart1223 on

United States

As the title says, this app is full of bugs on android and IOS. I wish my company would change to another app because it doesn’t work half the time

Still no iPad resolution 🤮🤮🤮

Asiel Flores on

United States

Pretty much the title of the review. Please update the app so it can take advantage of the full iPad screen size.

App is convenient, but fails in a key area

Commercial Battery LLC on

United States

Upon selection of a customer, the app is so slow to load customer information (or it crashes while attempting to load the customer) that I have stopped trying to begin work orders, tasks, invoices, etc. altogether on the app and resort to the laptop version. I also would like to have the option of switching off the map when loading customer information, as it is useless when you work at multiple end customer locations through a handful of dealers. It is still handy and works fine in other areas.

Good program but a lot of "work arounds"

Photo plumber on

United States

No asset tracking, large companies with multiple contacts and addresses are very different to manage in this program. PM's are not easy to set up and manage from the app. The company has been promising to fix these issues for years but has not delivered. Customer service is friendly but the real technical people are generally unavailable. Pricing is very reasonable but would pay more if they could get the program to do a better job at managing my crew and customers.

No support

bcgsgs on

United States

Possibly user error but there is no Customer support for this app. Phone number is fake, no email and the website has fake links or lack thereof.

Crashes

Iloveappleiphone on

United States

For the past two months i have had to reset my phone for razor sync to work. All my other apps work so i know its not my phone or internet. I literally have to turn off my phone and turn it back on. If not it will just continuously say “sync in progress” but not do anything. And this puts me in a tough spot at work since i cant do my notes during that time period. Please fix this

Bug

lanshailiuxin on

United States

After the system is updated to 14.0.1, after the work is completed, the final signature cannot be entered

Great Product and even Greater Service!

Gabriel GTC on

United States

I love Razorsync. I’ve used it since starting my business 5 years ago and it has been critical is our growth and managing customer accounts. Even better than the product itself is the awesome support we get from the Razorsync team. Want to give a shout out to Brett for going the extra mile to help us fix a recent problem. His level of customer service and expertise left me hecka impressed. A problem we had been stuck on for days took Brett just a few minutes to dissect and analyze, leading to us understanding what we did wrong and rectifying our mistakes. What’s more impressive is that Brett is on the sales team and could have easily passed our problem to tech support but didn’t. He took time to listen and help! How often do you see that these days??!! Thanks too to Judy, Derek, Ethan, and Paul. You guys are awesome!

New update needed.

DryHmp on

United States

Signatures are able to be attached since the new iOS on the iPhone. Please update.

Store Rankings

Ranking History
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RazorSync Field Service Competitors

Name
Intuit Field Service Mgnt
Baker HVAC Pro+
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Workiz
Field Service Scheduling
Service Fusion
FieldPulse
Kickserv Field Service
Trane 360°
FieldEdge
eTurns TrackStock
Cloud Stockroom Inventory Mgmt
Wingmate Pro

RazorSync Field Service Installs

Last 30 days

RazorSync Field Service Revenue

Last 30 days

RazorSync Field Service Revenue and Downloads

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App Info

Category
Business
Publisher
RazorSync
Languages
English
Recent release
6.12.7 (4 months ago )
Released on
Jul 13, 2011 (13 years ago )
Last Updated
3 months ago
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