RC - COACH

After about one year after my hip replacement. I have had no pain when moving around. I have full movement. The only time I think about my hip replacement is when somebody else talks about it.

This could be a great app for those of us recovering from surgery but as it is now, it’s a bit frustrating. I have reported bugs and missing information but things never seem to get fixed.

I needed clear step by step instruction. It said keep clean and dry, but the photo shows someone with a squirt bottle and cotton pad! I am more than 7 days post op so does that mean i can take a shower without any dressing and then pat dry and put on a dressing? What dressing / sterile pad shall i use?

In the middle of going to the app which I used successfully for 2 months, asks to do an update. When I did I can not get past the log on page. App is not working as of 12/18/2022

I get alerts directing me to the site, but once I get to it I find there is nothing new there. An irritating waste of my time.

Right knee replaced September 2021. Left knee replaced January 2022. Right knee pretty good after surgery; afterwards through now extremely painful and disabling. Left knee so-so after surgery and still so-so and very painful, and somewhat disabling. Requested follow-up at which time X Rays were taken, and was told that the replacement knees looked great. Living with extreme pain 24/7, limited ability to walk, can hardly get up and down stairs nor get up from chair, more. Had less pain and more mobility prior to the surgeries.

How can I get a renewal of Tramadol script? I do not want to run out over Fourth of July weekend.

Overall, the information is helpful. What I found confusing was the number in the red circle at the top right of the screen, which supposedly indicates the number of tasks to be completed. For example, I received a request from my surgeon to complete activities (unspecified). I logged in and the task counter read “18”, with no indication where I was to go next. I went to Activity Board and clicked around until I found new info. After I read the required section, the counter registered “36”, so I looked through the other sections. There is no indication which section needs to be completed. The number changed mysteriously to “17”. I logged out, logged back in and the counter cleared. Please fix the counter and include some indication of WHERE the new task is located.

I had a total knee replacement recently, and my surgeons office suggested this app as a means of information and communication. Some of the information, particularly about preparing the home, was quite useful. My complaints are as follows: one is assigned tasks and numbers appear indicating things to do but it is not really clear what the numbers refer to. A more serious complaint is at one point in my recovery I received the message from the app indicating I might have “resumed many fun activities like dancing, bowling and golf.” Not even close. Even had the Covid pandemic not closed most sites, I was unable to do those things. My physical therapist indicated I was in the middle recovery group, faster than many but not as fast as many. RC Coach highlighted me as a failure at a time I needed encouragement.

The program has potential but is not being used to full advantage. There are still lots of ‘bugs’! Even when it said an activity was ‘due’ I could not open it. At one point I wrote a question within the app as it suggested and did not hear back for a week because the entire program had been down. I think they have just started using this program and are still getting it set up. (I’m just guessing.) I asked an office staff member about the program when I was there for an office visit & no one knew about it. I think once everyone is on board and it’s being used properly it will be useful.