Red Roof - Reviews, Revenue and Downloads - Apple App Store

Description

Red Roof reservations made easy. Your next stay is just a tap away.

Search locations, view stays, redeem rewards and book rooms at the lowest price, guaranteed. Whether you’re planning a business trip, family vacation—or need a last-minute reservation—the Red Roof App makes it easy!

Book
* 670+ locations
* Exclusive Book Tonight feature
* Discounts and special rates
* View current, upcoming and past stays
* Easily re-book past stays
* Check out directly from the App

Plan
* Search by city, state, address or point of interest

* View property details
* Research local attractions
* Call the front desk

Points
RediRewards® Beyond free nights®
* Earn RediPoints for stays
* View RediPoints balance
* Redeem RediPoints for free nights

Four Brands, One Roof
Today, Red Roof® has more than 670 properties in the U.S., Brazil and Japan across our four brands, ranging from economy to midscale. Red Roof's portfolio of brands includes: Red Roof Inn® and Red Roof PLUS+®, allowing guests to Sleep Easy. Spend Less.™ with enhanced amenities at a value price; The Red Collection®, a hyper-local soft brand in the Hearts of Cities You Love™; and HomeTowne Studios by Red Roof, offering guests the Basic Essentials For a Long Term Stay™. Red Roof continues to grow and provide new comforts to all travelers, at an economical price. We value all of our guests, while providing a caring, comfortable environment for them.

Red Roof is an award-winning leader in the lodging industry recognized for creating the innovative Upscale Economy segment serving millions of guests each year. Whether business or leisure, short trips or extended stays, in the hearts of cities or on the road, Red Roof has a property for every traveler.

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User Rating

2.63 out of 5

35 ratings in United States

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Ratings History

Reviews

App not pulling any up stays

App not allowing me to pull up any reservations already made

Points Balance

App does not show your reservations when booked or current stays. The app does not give you points after staying at a room and now the app just closes when clicking on the stays tab. Why do updates when the app was working just fine in the beginning when I first downloaded now the things I need to see or get points for paying for a room is not working.

Terrible

I downloaded it yesterday, logged in and saw my upcoming stay (which is tonight). This morning I opened it and my stay is nowhere to be found. I can’t even find a place to put my confirmation number in.

DO NOT ever book through Red Roof

Go through another company and get insurance on your booking. Red Roof doesn’t care if there is a winter storm or anything. They only care about your money not your stay. Book elsewhere! It’s 2024 and we need to get rid of hotels finding ways to take money from paying travelers at any expense.

Slow App; Points Not Processing

App still running very, VERY slow and I NEED my points to process faster than SEVEN days?!! It has NEVER been a problem to call directly after check-out and have a HUMAN physically push my points through. I’m houseless on Disability with a LOT of health issues and I rely on my POINTS for my FREE NIGHT so I can REST. However today, three persons at Guest Services are unable to process my points. So I EMAIL and get a response basically saying “Oops sorry we can’t GUARANTEE that we can Process them, we only did in the past “as a COURTESY” and it will take between 24 hours and SEVEN days to process!” WHAT THE CRAP IS THAT??? Guess I will be taking my $71 per night somewhere else then because I cannot wait SEVEN days for ELECTRONIC POINTS TO BE PROCESSED. That is RIDICULOUS. I have given this motel TWENTY THREE THOUSAND dollars this YEAR and you can’t process my points to give me a sick day off? UNFRICKINBELIEVABLE. SERIOUSLY SOO WRONG. Nobody cares about brand loyalty anymore. I guess I need to take my loyalty elsewhere.

app doesn’t work

impossible to reserve a room with the app because it can’t save any credit card info. just keeps giving an error message with no explanation.

Glitchy

I use RRI for business travel. Recently, the app booked 4 rooms instead of one and then it would not give me the option of canceling. Had to call customer service. Also, sometimes the app will not display any of my upcoming stays.

beware!

I tried booking a room and repeatedly got error messages telling me to try again - only to find out the room WAS booked 10 times! Red Roof told me nothing could be done since they were pre-paid. Lousy app with no corporate accountability.

Enjoyed my stay

Great place to stay and very accommodating thank u so much.

App Not Functional

Seems I’m having the same issues several other people have recently commented about: not pulling up member profile, no cards on file saved or available for room booking, not able to complete a reservation through the App. It had worked OK before, but recently, it has stopped working and doesn’t pull up any accurate info or allow for a mobile booking through the App. Such a shame as it was convenient to make reservations while traveling for work.

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