Ruining the service of a company
The application cannot find the ticket what i bought. So cannot order on the train anything. This is a joke..
2.52 out of 5
33 ratings in Hungary
The application cannot find the ticket what i bought. So cannot order on the train anything. This is a joke..
Multiple times for seat reservation only it did not show the car number only the seats on the ticket- also it is not possible to generate emails for seat reservation always an error comes up. Rail service is good 4-5 stars but software is to be improved!
If you want to get any of the refreshments on board the train you have to download the app and use their proprietary payment service which you need to deposit money into. Too bad you still not able to pay. Hopefully my money will be refunded at some point. What a joke.
Often the app throws an error during the search, booking or cancellation flow. Right now i’m trying to cancel a ticket since hours but only get an error.
I wanted to buy a ticket for 1 person, but the booking process didn't work because the app didn't show the available seats, only plain text on the booking page. And the cherry on the cake, I used the regiojet website to make the reservation, but I was not able ro pay for my reserved seat because the button no longer worked.
Its easy to buy a ticket and cancel it, but sometimes the page is not downloading, cant connect to the internet. If you want to order something during your travel, you need to wait and sometimes you cant order. They need to work on the app! The idea is good.
Oops, ohh - the only messages in app. That not correct, this doesn’t work etc. And why not make a list of directions possible from the particular city. No, you have to type this city and only after that the system will tell you - select other dates, this direction does not exist, etc. You're not selling buns. And yes, there are a lot of messages and graphic in the Czech language. Does everyone speak Czech in the countries where you operate?
Online order doesn’t work :(
Prague to Vienna with 2 hour delay. My brother was late for 2 connection because of it and for the 3rd he had to wait another 1 hour. Railhet caused 3 hour delay for him. The train did hit no one, there was no construction or anything. No explanation in the radio for why we were so late
Chart
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Category
|
Rank
|
---|---|---|
Top Free
|
|
10
|
Top Free
|
|
43
|
Top Free
|
|
58
|
Top Free
|
|
65
|
Top Free
|
|
169
|
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