Too slow for 2024.
There is no reason checks should take 10 days to clear. I’m trying to give it a 3 month trial. We are heading into month 3 and I’m not loving it.
4.76 out of 5
1,207 ratings in United States
There is no reason checks should take 10 days to clear. I’m trying to give it a 3 month trial. We are heading into month 3 and I’m not loving it.
Honestly a great app and can make transfers instant and upload receipts it’s honestly great!
I was looking to setup a new business account with Relay, however, they required a number of things that were creepy and invasive. They required 2-3 months of my personal financial records to approve an account for my LLC. They also required links to my social media and online presence. Why would they need that to setup my account? It’s stalker behavior. I imagine it’s so they can build a personal profile of me and sell my data more effectively. No thanks.
Honestly one of the most wild banks I've ever used. They've been asking me to verify my account by emailing them a photo of my driver's license, which they already have.
I do not want to even get into there bogus policy if you file a dispute by the time the claim is processed, your livelihood would be destroyed! The main incident that turned me completely off is my using my PIN that I created to withdraw money from my bank account resulting in them freezing my account for almost 24 hours and then gave me a very hard time after I verified it was me who made the transactions . The only reason why they released my money is because I recited the law and how my rights were violated and threatened to file a civil suit with my attorney. Literally after that email was sent , my funds were released in less than 1 hour after they held my money hostage for 24 hours with NO legitimate explain! Totally felt scammed and violated . Their hours of operation is not convenient at all. Their customer service is terrible when you are complaining about their errors. It was a nightmare and very embarrassing ! I work too hard for anyone to control my money .
Simply the best business bank in the business. No nonsense straight business!
Relay is a super cool, clean and intuitive CANADIAN ( yeah Canada!)online banking solution for my small business. It’s smart and easy to use! Very much recommend!! Marie S. Bloomfield Hills, Mi
I am a new Relay client. So far I’ve been really happy with the ease of the online app and website. Great bank for running a small business.
Really enjoying my Relay Business account. Very simple and elegant interface. Highly recommended.
Missing Zelle and checkbooks, also fees. Ok for a very basic business account if you don't need those features. Tip, the SMS text verification never works the first time so just press resend immediately and you'll get the SMS code when trying to log in.
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