Relay UK

Have iPhone iPad I can’t get to link my number as it’s won’t link as when on iPad the button is greyed out the number show ok I can’t dial at all I’m sure the app is faulty I uninstalled several times to no avail at all.

Relay is life changing for people who can’t use the phone due to speech or hearing difficulties. I can now make appointments, call 999 and save transcripts of calls and it had made my life easier. I can do things on relay that so many people take for granted. Thank you

Fantastic easy to connecting to Relay UK. Very good and useful for all of any calls. Thanks for your support service.

This app has been an absolute boon! I wish I had found out about it sooner and I tell everyone about it now, in the hope of helping someone else & earlier in their journey. It’s only my own internet connection that lets me down a bit because I sometimes get disconnected. I’m not sure about if you need to come out of the app to look up something eg on email app and then come back to the Relay app screen - I haven’t gotten the hang of not losing connection that way yet but, again, that is my fault. This is such a great app - possibly the most useful one I have!

I have AuDHD and PTSD with selective mutism. This app has changed my life. I have a lot of trouble communicating with people and this allows me to remain calm and a lot less stressed out. Thank you very much all the staff for all that you do.

I can’t tell if it’s a robot typing the information from the call or a person, there was nothing to indicate which one but the conversation was incredibly hard to understand as it was just typo after typo and didn’t make sense. I understand the messages send as the person types but even at that, it’s a communication service so I wish they were more careful to type correctly. The odd typo is fine but this was far too difficult to follow. I gave up quite quickly because it made my anxiety so bad as it could not keep up with the voice on the phone at all and then fully just stopped transcribing as the call continued in the background. I was so excited to use this too.

Unable to copy and paste whilst typing through Relay chat, ongoing keeps disconnecting in a middle of a phone call - unable to use through using Tabs and Home Screen, please address this bug through further updates as can enhance more flexibility by also avoiding constant delays and causing cancellations in a middle of conversations, thank you.

I was really so very very frustrated with these apps, they’re keeping cut me off or frozen me in half way while we conversation, there were very important for me talk with BT/EE. So please will you sort out the problem & updates with your apps.

The Relay App people waited for over an hour for me to get through to HMRC. I’m sure they were as frustrated as I was. I’m very happy with the service x

They are an absolute godsend when I can’t hear ppl on the phone they type out what they are saying in order for me to respond id be lost without relay!!!