---
title: "Reliance Care - Reviews, Revenue and Downloads in Nigeria | Apple App Store"
description: "FEATURES * You can ask doctors health questions online * View health plans and benefits * Use your enrollee profile on the App as a virtual ID card * Chat with a customer care agent  About Reliance HM"
---

# Reliance Care — Nigeria
> Powered by RelianceHMO

![Reliance Care App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b5/c6/9d/b5c69d79-08b8-c1d1-9eb9-96908d5489af/Nigeria-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [Unknown](https://apptail.io/developer/unknown-QZtc)
**Category:** Health Fitness
**Rating:** 3.4/5 (215 ratings)
**Price:** Free
**Bundle ID:** com.reliancehmo.app
**Store:** Apple App Store
**Country:** Nigeria
**Version:** 3.6.19 (released 2026-06-04)
**Original Release:** 2020-11-04
**Languages:** English, Arabic, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ng/app/app/id1538245836)
**AppTail Page:** [https://apptail.io/app/reliance-care-MQEj/nigeria](https://apptail.io/app/reliance-care-MQEj/nigeria)

## Reliance Care Description
FEATURES
* You can ask doctors health questions online
* View health plans and benefits
* Use your enrollee profile on the App as a virtual ID card
* Chat with a customer care agent

About Reliance HMO

Reliance HMO is a technology driven health insurance company that has integrated technology into every sphere of health-care management.

The company started in 2016 with a vision that aims to use technology to make insurance accessible and easy to use.

Reliance pro-actively makes use of artificial intelligence and data science for personalized health-care, preventative health-care that reduces admissions and optimizing access to health care.

Enrollees enjoy a curated network of top rated hospitals, a dedicated medical support team that includes doctors on call and a 24/7 access to doctor consultation online.

Reliance members can easily access care online, view their health history and manage account information through an intuitive web and mobile app experience.

For more information, visit 

## Reliance Care Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/76/77/fa/7677fa14-b6fe-5418-4a9b-16cfc09d0a77/bae48893-0e0c-4f79-a04e-7aeda2afb624_Apple_1284x2778_Onboarding_EN.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/17/30/70/173070da-243d-c0cf-a3ad-fac9bd2a781f/a837b47a-7f18-48a1-8218-d9c180f5023b_Apple_1284x2778_Profile_Nigeria_EN.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b2/33/ba/b233ba68-4203-f8e4-0d41-56efaa3289de/eb9e8323-a05e-4f85-bad4-ad900dbdaeed_Apple_1284x2778_Telemedicine_EN.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e5/0d/e4/e50de4f3-4f39-ae7b-c4d6-8af28ef47539/342511bd-8487-423c-8aac-0e2fb7f00e9e_Apple_1284x2778_Providers_EN.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ca/91/6f/ca916fb9-129d-7fed-ae99-6b335d7a5826/defdb2c8-d145-43e4-bad8-18b69c5ab185_Apple_1284x2778_Benefits_EN.jpg/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/94/ab/71/94ab7103-eb2d-c222-faf7-c89a78bad5b7/e7465a2e-1a18-4fef-b035-9972dc466b47_Apple_1284x2778_Access_EN.jpg/1284x2778.png)

## Reliance Care Rating Breakdown in Nigeria
- 5 stars: 88 (41%)
- 4 stars: 33 (15%)
- 3 stars: 24 (11%)
- 2 stars: 18 (8%)
- 1 stars: 52 (24%)

## Reliance Care Reviews in Nigeria

### ***-- "Too much time to send Authorization Code or Approval"
There’s a need for a quicker response time to send Approval or authorization code. And secondly, the customer support via calls always sound snobbish and uninterested in your concerns.
-- Nenye-Bae, 2025-01-02

### **--- "Update issues"
Why do I have to update every time even with no changes in your app? What kind of useless app is this.
-- pricelesslani, 2024-12-09

### **--- "Too frequent app updates"
I am sick and tired of updating the app every two weeks. Does not make any sense. I’s both irritating and tiring.
-- Stan-Gozie, 2024-12-07

### *---- "Poor App"
Why do I have to be upgrading the app each and everytime to use it, fix the problem and let it run smoothly,
-- Bibireo, 2024-11-04

### *---- "Medication not delivered as promised"
I need my medications please. I have not seen my drugs and I am getting notified that my drugs have been delivered. There should be a way to confirm first from your patient before that conclusion 

I need my medications please this is rather so unfair
-- debbyluvhrt, 2024-10-21

### ***-- "App need to do more"
The app should be able to 
1) show hospital visits 
2) show prescription 
3) use my phone location and provide closest hospitals
-- dontedre, 2024-08-16

### ***-- "Request for easier navigation"
Could you please make the app multi functional where the primary enrollee can assist their dependents on the app without having to contact customer care. Where the dependents ID are displayed like that of the primary enrolleee
-- Vitttybtown, 2024-08-12

### ****- "I can’t login my app"
My app is showing inactive and invalid request
-- Bunny's Sunshine, 2024-07-08

### *---- "Waste"
Until they can align with hospitals directly on behalf of registered members. Instead of members going through rigorous procedures just to get things done!!! Then it’s a waste communicating to them in the first place!!!

Communication are engaged for a smoother upon arrival and when it’s not given then what’s the essence???
-- Emmy CJ, 2024-06-12

### *---- "Support button not working"
When there’s an update it comes with an issue can the talk to support button be worked on please
-- TechAffiliate, 2024-05-03

### **--- "App not working"
Some pages on the app loads infinitely.
Like when accessing secondary care, the page returns‘failed to load’
Also, when seeking consultation and you attempt to edit or add primary complaint, it loads infinitely as well..

The app is buggy and should be reassessed.
-- Yulitude, 2024-01-23

### *---- "Terrible customer service."
This is the worst HMO ever. Their seevice/support system is horrible. Your health and comfort is not their priority. The pharmacies  and riders they partner with are unethical!
-- Trophywife77, 2023-11-20

### *---- "Poor User Experience and Horrible Customer Service"
This has to be the worst HMO service anyone can use not only do they have poor customer service, the app is not user friendly, poor navigational buttons.
-- deargisi, 2023-10-31

### *---- "Refund my money"
Reliance care hmo. Refund my money, I was erroneously debited twice while making payment on your platform, I’ve gone to the bank, confirmed, sent emails, showed you evidence that I was debited, been to your office once, called severally on top of that its always someone new I’m explaining to all over again like a broadcaster!!! REFUND MY 36k !!!!! Since August 14th !!!!
-- dupsyhola, 2023-10-05

### **--- "finding care centers"
this app is not connecting me to services like dentists, opticians and otolaryngologists.
-- MrOlaniyiTimi, 2023-09-15

### ***-- "Chat support"
Please I can’t type a message in the chatbot. I can only click on pre-typed message. Customer will need to be able to connect to customer care from the chatbot. Please consider it in your next update. Thanks. Nice app though.
-- abideen305, 2023-09-15

### ****- "Notification"
Kindly always notify us when medical personnel we chatting with respond to avoid delays and uncompleted online medical sessions.
-- Bamskychic, 2023-07-12

### *---- "Complain"
Can you guys be more efficient and stop putting people’s life at risk because of your incompetence please and please put more efficient hospitals and pharmacies on your app. Life is wealth
-- Kudi-12344556899999865, 2023-06-11

### *---- "Poor Service"
I’m not rating you people in any way.. how can somebody order for drugs and in pains and you people are taking forever to answer or just even a confirmation that the drugs are available.. you people are poor in service and not reliable. Thanks
-- entertainment vee, 2023-06-06

### ****- "Great App & Areas to Improve on"
Great app. Works well. Hospitals need to be categorized based on user’s plan rather than a laundry list. Also customer support should not be far away. Current automated customer care responses are quite limiting. Yup. Overall, great app.
-- GStreamLord, 2022-09-09

[View all Reliance Care reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Reliance Care Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Nigeria | Health Fitness | #50 |

## Reliance Care Discovered Keywords
- reliance care

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