---
title: "Reliance Matrix - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix cl"
---

# Reliance Matrix — United States
> Absence solution for employees

![Reliance Matrix App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/09/9b/12/099b1259-c792-5643-5f20-1ed32f38e7c6/AppIcon-0-0-1x_U007emarketing-0-0-0-8-0-0-85-220.png/400x400bb.png)

**Developer:** [Matrix Absence Management](https://apptail.io/developer/matrix-absence-management-ayyb)
**Category:** Business
**Rating:** 4.6/5 (10,701 ratings)
**Price:** Free
**Bundle ID:** com.matrix.eservices
**Store:** Apple App Store
**Country:** United States
**Version:** 8.2.0 (released 2025-12-05)
**Original Release:** 2011-07-07

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id445604764)
**AppTail Page:** [https://apptail.io/app/reliance-matrix-sub/united-states](https://apptail.io/app/reliance-matrix-sub/united-states)

## Reliance Matrix Description
Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365.

Key Features

1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process.

2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance.

3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file.

4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms.

5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork.

6. View Text Messages - Users can view important text messages related to their claims.

7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.

## Reliance Matrix Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d4/29/ae/d429ae4d-0d62-575a-4bf2-c15d323cbf3f/mzl.bgumtgwd.jpg/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b7/6c/80/b76c808a-466b-3f0c-e9cf-cf9c74ea6878/mzl.sgmxrvvv.jpg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/81/c1/cd/81c1cd47-76f0-40a7-11ac-cad1a39392bd/mzl.umlxvztu.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/35/07/21/35072192-42b3-492b-9623-d88498ddab64/mzl.kqotwgvk.png/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a5/ef/2c/a5ef2c6f-4249-46f2-2435-fa48f29faed9/mzl.ivyaecnz.jpg/640x960.png)

## Reliance Matrix Rating Breakdown in United States
- 5 stars: 9,086 (85%)
- 4 stars: 647 (6%)
- 3 stars: 292 (3%)
- 2 stars: 120 (1%)
- 1 stars: 556 (5%)

## Reliance Matrix Reviews in United States

### *---- "Frustration guaranteed"
Do you enjoy a game of chance & riddles or spend your free time in escape rooms? If so you will love this app!!! To file any docs for leave you are required to either mail in docs or sign electronically through this app. Since I don't have a printer the app is the only way to do this. BUT THE OPTION TO SIGN ELECTRONICALLY IS GRAYED OUT & the docs can only be downloaded not viewed. I saved the file to a folder in matrix and used markup to sign, is this the correct way, I don't know, so really the app just creates more for me to do during my FMLA because I'll have to follow up with matrix to see if they received required papers.
-- Familything, 2025-01-05

### *---- "Ridiculous"
App doesn’t utilize Face ID. Each use requires typing in log in info. App doesn’t allow you to view documents. Incredibly it’s been this screwed up for years. God help you if you need to use this trash.
-- nodozby, 2024-12-27

### *---- "Nothing to see"
The website provides the exact same basic info
-- Why doll a nick name?, 2024-11-14

### **--- "FaceID"
Please implement FaceID as a login method. It’s annoying to have to log in every single time I need to use the app. Thank you
-- Kevinatl9, 2024-10-29

### *---- "Does not work like it should"
This app NEEDS a lot of work.

No information is provided for the claims you file except the start/end date and the status of the claim. 

Nothing has ever shown in the different sections within the claim. Like; Accommodation Items, Payment Details, Documents, Time Off Requests, Certification Summary, Text Messages. What’s the point of having sections for information, if no information is actually going to be available to look at!?

The app and the instructional videos of how to use the app, look completely different. The app does not have the same look, platform options, etc. If the app actually looked like and worked like what was shown in the videos, it could be a great app.

There is no way to submit a question or ask for help, except for calling. Then when you do call, no one answers. 

I couldn’t upload a single document.

The only nice thing about the app, is that it did tell you how much leave you have used and how much you have available.
-- Matrix Absence Needs Work, 2024-10-16

### *---- "Useless"
Poor excuse of an app and this company doesn’t even communicate with you and tries to make it seem like its your fault.
-- Coneyng, 2024-09-01

### *---- "Horrible experience"
What a horrible app and company. The most confusing process, claim examiner doesn't respond, dates are wrong, no status updates. Look at the reviews, horrible!
-- Jflan22, 2024-08-19

### *---- "Loading/ buffering"
I been on create a account for two hours the screen just keeps buffering.
-- Park3253, 2024-07-22

### *---- "Can’t login with my user credentials"
This app is terrible. The back end doesn’t coordinate correctly with the user data to allow for a log on.
-- Dabbler420, 2024-07-17

### *---- "No iOS password management integration"
This app has the worst password integration I’ve seen in years. Can’t remember password, no Face ID, doesn’t pull log info from saved passwords in iOS, and won’t auto copy temporary passwords sent to sms. Makes logging in or resetting password way more difficult than it should be. As a new parent this is the last problem I wanted to deal with and incredibly annoyed.
-- jsstrannigan, 2024-06-17

[View all Reliance Matrix reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Reliance Matrix Discovered Keywords
- matrix
- matrix mobile
- matrix eservices mobile
- metrix
- matrix eservices
- matrix absence

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## Reliance Matrix Available In
- [United States](https://apptail.io/app/reliance-matrix-sub/united-states)
- [India](https://apptail.io/app/reliance-matrix-sub/india)
- [Canada](https://apptail.io/app/reliance-matrix-sub/canada)
- [Mexico](https://apptail.io/app/reliance-matrix-sub/mexico)
- [Azerbaijan](https://apptail.io/app/reliance-matrix-sub/azerbaijan)
- [Belgium](https://apptail.io/app/reliance-matrix-sub/belgium)
- [Brazil](https://apptail.io/app/reliance-matrix-sub/brazil)
- [Switzerland](https://apptail.io/app/reliance-matrix-sub/switzerland)
- [Chile](https://apptail.io/app/reliance-matrix-sub/chile)
- [China](https://apptail.io/app/reliance-matrix-sub/china)
- [Colombia](https://apptail.io/app/reliance-matrix-sub/colombia)
- [Czechia](https://apptail.io/app/reliance-matrix-sub/czechia)
- [Germany](https://apptail.io/app/reliance-matrix-sub/germany)
- [Denmark](https://apptail.io/app/reliance-matrix-sub/denmark)
- [Dominican Republic](https://apptail.io/app/reliance-matrix-sub/dominican-republic)
- [Algeria](https://apptail.io/app/reliance-matrix-sub/algeria)
- [Ecuador](https://apptail.io/app/reliance-matrix-sub/ecuador)
- [Egypt](https://apptail.io/app/reliance-matrix-sub/egypt)
- [Spain](https://apptail.io/app/reliance-matrix-sub/spain)
- [Finland](https://apptail.io/app/reliance-matrix-sub/finland)
- [France](https://apptail.io/app/reliance-matrix-sub/france)
- [United Kingdom](https://apptail.io/app/reliance-matrix-sub/united-kingdom)
- [Hungary](https://apptail.io/app/reliance-matrix-sub/hungary)
- [Indonesia](https://apptail.io/app/reliance-matrix-sub/indonesia)
- [Israel](https://apptail.io/app/reliance-matrix-sub/israel)
- [Italy](https://apptail.io/app/reliance-matrix-sub/italy)
- [Japan](https://apptail.io/app/reliance-matrix-sub/japan)
- [Kuwait](https://apptail.io/app/reliance-matrix-sub/kuwait)
- [Lebanon](https://apptail.io/app/reliance-matrix-sub/lebanon)
- [Malaysia](https://apptail.io/app/reliance-matrix-sub/malaysia)
- [Nigeria](https://apptail.io/app/reliance-matrix-sub/nigeria)
- [Netherlands](https://apptail.io/app/reliance-matrix-sub/netherlands)
- [Norway](https://apptail.io/app/reliance-matrix-sub/norway)
- [Peru](https://apptail.io/app/reliance-matrix-sub/peru)
- [Philippines](https://apptail.io/app/reliance-matrix-sub/philippines)
- [Pakistan](https://apptail.io/app/reliance-matrix-sub/pakistan)
- [Poland](https://apptail.io/app/reliance-matrix-sub/poland)
- [Portugal](https://apptail.io/app/reliance-matrix-sub/portugal)
- [Romania](https://apptail.io/app/reliance-matrix-sub/romania)
- [Russia](https://apptail.io/app/reliance-matrix-sub/russia)
- [Saudi Arabia](https://apptail.io/app/reliance-matrix-sub/saudi-arabia)
- [Sweden](https://apptail.io/app/reliance-matrix-sub/sweden)
- [Singapore](https://apptail.io/app/reliance-matrix-sub/singapore)
- [Thailand](https://apptail.io/app/reliance-matrix-sub/thailand)
- [Türkiye](https://apptail.io/app/reliance-matrix-sub/turkey)
- [Taiwan](https://apptail.io/app/reliance-matrix-sub/taiwan)
- [Ukraine](https://apptail.io/app/reliance-matrix-sub/ukraine)
- [South Africa](https://apptail.io/app/reliance-matrix-sub/south-africa)
- [Argentina](https://apptail.io/app/reliance-matrix-sub/argentina)
- [Austria](https://apptail.io/app/reliance-matrix-sub/austria)
- [Australia](https://apptail.io/app/reliance-matrix-sub/australia)
- [United Arab Emirates](https://apptail.io/app/reliance-matrix-sub/united-arab-emirates)
- [Vietnam](https://apptail.io/app/reliance-matrix-sub/vietnam)
- [Nepal](https://apptail.io/app/reliance-matrix-sub/nepal)

---

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