---
title: "视频远程支持-RemoteCall - Reviews, Revenue and Downloads in China | Apple App Store"
description: "RSUPPORT的“视频远程支持-RemoteCall”是一款客服通过客户的智能手机摄像头实时查看汽车、家电、工厂等现场状况，从而诊断故障解决问题的远程支持解决方案。无需访问售后中心通过 “视频远程支持-RemoteCall”来体验RSUPPORT独具的快速稳定的实时远程支持服务吧。  [主要功能] 1. 实时视频共享 - 客户利用相机拍摄现场状况及事物并可以实时跟客服共享视频。 2. 截屏及拍照"
---

# 视频远程支持-RemoteCall — China

![视频远程支持 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/ab/f6/ce/abf6ced4-6c31-9beb-a232-ed6e616aeb37/AppIcon_CN-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [Rsupport](https://apptail.io/developer/rsupport-hgjb)
**Category:** Utilities
**Rating:** N/A (0 ratings)
**Price:** Free
**Bundle ID:** com.rsupport.remotecall.visualsupport.cn
**Store:** Apple App Store
**Country:** China
**Version:** 7.4.0004 (released 2024-03-11)
**Original Release:** 2020-08-04
**Languages:** Chinese, English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/cn/app/app/id1517559388)
**AppTail Page:** [https://apptail.io/app/remotecall-dzmh/china](https://apptail.io/app/remotecall-dzmh/china)

## 视频远程支持 Description
RSUPPORT的“视频远程支持-RemoteCall”是一款客服通过客户的智能手机摄像头实时查看汽车、家电、工厂等现场状况，从而诊断故障解决问题的远程支持解决方案。无需访问售后中心通过 “视频远程支持-RemoteCall”来体验RSUPPORT独具的快速稳定的实时远程支持服务吧。

[主要功能]
1. 实时视频共享
- 客户利用相机拍摄现场状况及事物并可以实时跟客服共享视频。
2. 截屏及拍照
- 客户跟客服通过相机拍摄的视频和照片更能够清晰准确地找出问题所在。
3. 绘图
- 通过绘图、划线可以更清楚地描述客户跟客服之间的交流的重要事项。
4. 轻松实现远程连接
- 客户仅需输入客服告知的6位连接代码即可实现远程连接。

[使用方法]
- 用连接代码和客服远程连接
1. 运行在APP Store下载的“视频远程支持”应用程序。
2. 输入客服告知的连接代码后点击OK。
3. 远程连接后接受远程协助。
4. 远程协助完成后结束。

## 视频远程支持 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8c/48/5a/8c485ad1-ccdc-1a0a-7554-e40d7707b0a0/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/37/c9/17/37c917fb-6788-d97b-0550-395ab4b2f736/pr_source.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e0/de/43/e0de4387-1a4e-6b79-fc0e-16b535c61a53/pr_source.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/42/85/ab428559-ccac-68b8-cb66-b44d595f04ed/pr_source.png/2688x1242.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/38/3e/00/383e0072-be1c-acdf-af90-16c2efcb2c48/pr_source.png/1242x2688.png)






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