---
title: "Resident App - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications and communicate with your community team.   Capture an Issue With Just a Tap With Reside"
---

# Resident App — United States

![Resident App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/03/64/e5/0364e58a-5ba5-4543-5e49-d55bc592bb45/AppIcon-1x_U007emarketing-0-10-0-85-220.png/400x400bb.png)

**Developer:** [SightPlan](https://apptail.io/developer/sightplan-bCdb) (United States)
**Category:** Business
**Rating:** 2.0/5 (380 ratings)
**Price:** Free
**Bundle ID:** com.sightplan.residentapp
**Store:** Apple App Store
**Country:** United States
**Version:** 2.11.2 (released 2022-08-12)
**Original Release:** 2015-04-30

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id956003862)
**AppTail Page:** [https://apptail.io/app/resident-app-XFT/united-states](https://apptail.io/app/resident-app-XFT/united-states)

## Resident App Description
Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications and communicate with your community team.
 
Capture an Issue With Just a Tap
With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just snap a picture and send it directly to the community team.

Stay in the Loop
From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Want to share more detail on a matter? Quickly add a comment and chat directly with the community team member working to resolve your issue.
 
Rate Your Experience 
With each service request you’ll have the opportunity to share feedback with your community’s management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager.
 
Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution.  Not sure if you live in a SightPlan enabled community? Contact your Property Manager today to learn more.

## Resident App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/95/c5/05/95c505db-79c3-fa46-8f69-db81a53f66a2/pr_source.jpg/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/60/b6/ff/60b6ff40-c74f-71e6-f412-a83f886251c6/pr_source.jpg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/02/b6/4d/02b64de1-fdae-ba6e-54fb-078c484a8316/pr_source.jpg/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/16/b9/9a/16b99a2a-2bc4-db17-62ee-55acbe9fe4df/pr_source.jpg/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/a0/cb/8f/a0cb8fcb-d352-2bf4-0925-f5431124c54e/pr_source.jpg/640x960.png)

## Resident App Rating Breakdown in United States
- 5 stars: 73 (19%)
- 4 stars: 12 (3%)
- 3 stars: 8 (2%)
- 2 stars: 30 (8%)
- 1 stars: 257 (68%)

## Resident App Reviews in United States

### *---- "Terrible, basically pointless"
Such a rudimentary app, basically wastes storage on your phone to have it. As of 12/2024 the app removed the pay rent option and only has submit maintenance request so I have no choice but to delete it. You can only take ONE photo in real time. I’ve restarted and redownloaded the app but it took about 5 tries to finally log me in after the verifying process kept giving me an error. It sends SMS codes and still gives errors. So badly developed, and again, just useless
-- Anchors0635, 2025-01-02

### *---- "Needs more"
They should change the name to Maintenance App, because that’s all you can do is request maintenance. Residents should be able to communicate with the community.
-- TrisJP7, 2024-11-26

### *---- "never leave reviews but this app has inspired me"
i can’t even log into my account. when i go to search for my apartment nothing comes up. the website works just fine on safari for me but the app is not functional whatsoever.
-- hkathx, 2024-11-18

### *---- "Straight garbage"
The UI is clunky. Photos take forever to upload. Everything takes several seconds to load. App belongs in 2010, not in 2024.
-- Kboi16hsjakkaoje, 2024-10-29

### *---- "Impossible to make service request"
Category is a required field, but the category menu is empty.
-- bangitliketmac, 2024-10-05

### *---- "Probably the most useless app I’ve ever downloaded"
It doesn’t recognize my password, claiming it doesn’t match their records, when it works just fine on the site. It would be faster to just call someone. Convenient, my left foot.
-- Charlie Biggs, 2024-08-21

### *---- "Poorly Built, Poorly Managed"
The app is poor quality, poorly supported, and also the only way to do a lot of things. 

About a month after moving in, I could no longer sign in to the app, despite being able to sign in to the site with the same credentials. I wasn't able to reset or recreate my account even after scattered but repeated attempts with Avalon support and my leasing office. Eventually we all gave up. 

 I use their site instead, which lacks some critical features for maintenance and reservations in addition to being equally poorly built. 

I don't know what they spend our money on, but it wasn't to build this app.
-- Diogeneasy, 2024-08-10

### *---- "Can’t log in"
That’s it. Can’t even log in
-- hipeopleoftheworld, 2024-07-21

### *---- "I can’t even login using email or phone."
When I enter email, it sends me an confirmation email then the link embedded in the confirmation email takes me no where. Great.

Now I enter my phone number to receive confirmation code, which I entered. Upon hitting next to confirm the code, it says “error occurred”. 

This app is a failure.
-- Convertible Manufacturer, 2024-07-20

### *---- "Lack of important features."
This app won’t let you upload pictures. You can only take a picture at the time of creating a ticket. Also, you can only take one picture. Please enable the ability to not only take but also upload pictures and allow to have the ability to upload at least more than 1 picture.
-- [Denbarkco], 2024-06-06

[View all Resident App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Resident App Discovered Keywords
- yes communities
- siteplan
- resident app
- the resident app
- resident services
- renters cafe
- resident services app
- rent cafe app
- resident rent cafe
- red cafe

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---

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