---
title: "respond.io - Inbox - Reviews, Revenue and Downloads in Malaysia | Apple App Store"
description: "Connect with customers anytime, anywhere with the respond.io mobile app. Respond.io is a customer conversation platform where human teams and AI Agents manage WhatsApp, Instagram, TikTok, voice, and e"
---

# respond.io - Inbox — Malaysia
> Messaging CRM

![Respond.io App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/18/0a/8c/180a8c71-85f2-fec0-8ce1-e2e9b1daa704/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png)

**Developer:** [Rocketbots](https://apptail.io/developer/rocketbots-qogc)
**Category:** Business
**Rating:** 4.8/5 (33 ratings)
**Price:** Free
**Bundle ID:** com.respond.io
**Store:** Apple App Store
**Country:** Malaysia
**Version:** 3.14.0 (released 2026-11-04)
**Original Release:** 2023-04-21

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/my/app/app/id1667772955)
**AppTail Page:** [https://apptail.io/app/respondio-inbox-Srfm/malaysia](https://apptail.io/app/respondio-inbox-Srfm/malaysia)

## Respond.io Description
Connect with customers anytime, anywhere with the respond.io mobile app. Respond.io is a customer conversation platform where human teams and AI Agents manage WhatsApp, Instagram, TikTok, voice, and email conversations — all from one inbox, on your phone.

Key features:

- Unified inbox: See every WhatsApp, Instagram, TikTok, and email conversation in one inbox, alongside your team.
- AI Agents: Let AI Agents answer, qualify, and hand off conversations to your team the moment a human needs to step in — with the full conversation history carried over.
- Team collaboration: Assign or reassign conversations to Agents or AI Agents, add internal comments for context, and see AI-generated conversation summaries and closing notes automatically.
- Calls: Answer and return voice calls in the same thread as your chats — for your team, and your AI Agents.
- Reply with AI Assist: Draft accurate replies and translate conversations in real time, so language differences don't slow down a response.
- Lifecycle stages: Move a contact through Lifecycle stages — New Lead, Hot Lead, Customer, and more — right from the conversation, so pipeline progress stays current wherever your team is.
- Real-time updates: Get instant notifications for new messages, so you can respond quickly and keep conversations moving, wherever you are.
- Add & update contacts: Add new contacts on the spot and keep existing contact data current, so every reply is based on accurate information.
- Spam management: Block spam automatically, so your inbox only shows genuine conversations.

Download the respond.io mobile app to keep every conversation — and every deal — moving, wherever your team is. New to respond.io? Sign up for an account on desktop to get started.

## Respond.io Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8b/bc/ae/8bbcae48-c180-5fbb-675d-113fc0b961d5/App_Screenshot_01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/25/5f/84/255f8412-93dd-58b8-348a-76c44020b75e/App_Screenshot_13.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a9/51/c6/a951c6df-9090-bf46-4bf9-eb861a2a3ae8/App_Screenshot_14.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/85/4d/2a/854d2a87-79c9-14ed-de1c-03cdcacf0223/App_Screenshot_15.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0d/4c/4e/0d4c4ea2-30ae-d4e4-4c6d-bab5f32bbb34/App_Screenshot_16.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/35/e7/20/35e7201e-c5f6-d1b2-aecf-3d56f5747b01/App_Screenshot_17.png/1242x2688.png)

## Respond.io Rating Breakdown in Malaysia
- 5 stars: 31 (94%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 1 (3%)
- 1 stars: 1 (3%)

## Respond.io Reviews in Malaysia

### *---- "Rubbish business app"
Cant even record voice msg, after update so many bug, the record button not functioning, useless
-- Hanz-808, 2024-07-02

### ***** "The best messaging platform I ever had"
At automations and integration here helped me a lot to nurture my leads
-- Vien1531, 2024-03-27

### ***** "Best app for business messaging"
Love it!
-- Yvonne Clair, 2023-12-12

### ***** "User friendly"
Appreciate the sleek and easy to use interface
-- F.roo, 2023-05-25

### ***** "5*"
respond.io app made business messages simple and easy.. recommended!!
-- AlObeide, 2023-05-08

### ***** "Great App"
Super impressed with how user friendly the app is. Now, chatting with customers whenever I need to is a breeze!
-- @Jolene, 2023-05-08

### ***** "Great business messaging app!"
It make my life easy to chat with customers anytime anywhere
-- hoa khkh, 2023-04-26

### ***** "Best messaging CRM platform"
Only whatsapp CRM for multiple users!
-- TaquitoAttack, 2023-04-25

### ***** "Better!"
Better ui and ux
-- Elvatsh87, 2023-04-25

### ***** "Easy to use"
Amazing app, I’m able to do everything on my account now with my phone. Definitely recommended!
-- rosh97, 2023-04-25

[View all Respond.io reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Respond.io Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Peru | Business | #154 |

## Respond.io Discovered Keywords
- respondio
- inbox

## Apps Similar to Respond.io
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- [Freshchat](https://apptail.io/app/freshchat-NUdb/malaysia)
- [Kommo](https://apptail.io/app/kommo-LGib/malaysia)
- [Callbell Chat](https://apptail.io/app/callbell-chat-DTib/malaysia)
- [Chatwoot](https://apptail.io/app/chatwoot-NdXc/malaysia)
- [Chatfuel](https://apptail.io/app/chatfuel-zvPm/malaysia)
- [Maqsam](https://apptail.io/app/maqsam-ekSm/malaysia)
- [Chatrace](https://apptail.io/app/chatrace-EWdp/malaysia)

## Respond.io Available In
- [Malaysia](https://apptail.io/app/respondio-inbox-Srfm/malaysia)
- [United States](https://apptail.io/app/respondio-inbox-Srfm/united-states)
- [Egypt](https://apptail.io/app/respondio-inbox-Srfm/egypt)
- [United Arab Emirates](https://apptail.io/app/respondio-inbox-Srfm/united-arab-emirates)
- [Saudi Arabia](https://apptail.io/app/respondio-inbox-Srfm/saudi-arabia)
- [Colombia](https://apptail.io/app/respondio-inbox-Srfm/colombia)
- [Kuwait](https://apptail.io/app/respondio-inbox-Srfm/kuwait)
- [Kazakhstan](https://apptail.io/app/respondio-inbox-Srfm/kazakhstan)
- [Indonesia](https://apptail.io/app/respondio-inbox-Srfm/indonesia)
- [Thailand](https://apptail.io/app/respondio-inbox-Srfm/thailand)
- [Philippines](https://apptail.io/app/respondio-inbox-Srfm/philippines)
- [Mexico](https://apptail.io/app/respondio-inbox-Srfm/mexico)
- [Vietnam](https://apptail.io/app/respondio-inbox-Srfm/vietnam)
- [Peru](https://apptail.io/app/respondio-inbox-Srfm/peru)
- [South Africa](https://apptail.io/app/respondio-inbox-Srfm/south-africa)
- [India](https://apptail.io/app/respondio-inbox-Srfm/india)
- [United Kingdom](https://apptail.io/app/respondio-inbox-Srfm/united-kingdom)
- [Taiwan](https://apptail.io/app/respondio-inbox-Srfm/taiwan)
- [Brazil](https://apptail.io/app/respondio-inbox-Srfm/brazil)
- [Israel](https://apptail.io/app/respondio-inbox-Srfm/israel)
- [Ecuador](https://apptail.io/app/respondio-inbox-Srfm/ecuador)
- [Azerbaijan](https://apptail.io/app/respondio-inbox-Srfm/azerbaijan)
- [Chile](https://apptail.io/app/respondio-inbox-Srfm/chile)
- [Germany](https://apptail.io/app/respondio-inbox-Srfm/germany)
- [Spain](https://apptail.io/app/respondio-inbox-Srfm/spain)
- [Ghana](https://apptail.io/app/respondio-inbox-Srfm/ghana)
- [Italy](https://apptail.io/app/respondio-inbox-Srfm/italy)
- [Jordan](https://apptail.io/app/respondio-inbox-Srfm/jordan)
- [South Korea](https://apptail.io/app/respondio-inbox-Srfm/south-korea)
- [Oman](https://apptail.io/app/respondio-inbox-Srfm/oman)
- [Portugal](https://apptail.io/app/respondio-inbox-Srfm/portugal)
- [Russia](https://apptail.io/app/respondio-inbox-Srfm/russia)
- [Singapore](https://apptail.io/app/respondio-inbox-Srfm/singapore)
- [Uganda](https://apptail.io/app/respondio-inbox-Srfm/uganda)
- [Hong Kong SAR China](https://apptail.io/app/respondio-inbox-Srfm/hong-kong)
- [Croatia](https://apptail.io/app/respondio-inbox-Srfm/croatia)
- [Hungary](https://apptail.io/app/respondio-inbox-Srfm/hungary)
- [Czechia](https://apptail.io/app/respondio-inbox-Srfm/czechia)
- [Ireland](https://apptail.io/app/respondio-inbox-Srfm/ireland)
- [Cyprus](https://apptail.io/app/respondio-inbox-Srfm/cyprus)
- [Switzerland](https://apptail.io/app/respondio-inbox-Srfm/switzerland)
- [Angola](https://apptail.io/app/respondio-inbox-Srfm/angola)
- [Jamaica](https://apptail.io/app/respondio-inbox-Srfm/jamaica)
- [Austria](https://apptail.io/app/respondio-inbox-Srfm/austria)
- [Japan](https://apptail.io/app/respondio-inbox-Srfm/japan)
- [Uruguay](https://apptail.io/app/respondio-inbox-Srfm/uruguay)
- [Canada](https://apptail.io/app/respondio-inbox-Srfm/canada)
- [Cayman Islands](https://apptail.io/app/respondio-inbox-Srfm/cayman-islands)
- [Belize](https://apptail.io/app/respondio-inbox-Srfm/belize)
- [Lebanon](https://apptail.io/app/respondio-inbox-Srfm/lebanon)
- [Sri Lanka](https://apptail.io/app/respondio-inbox-Srfm/sri-lanka)
- [Lithuania](https://apptail.io/app/respondio-inbox-Srfm/lithuania)
- [Luxembourg](https://apptail.io/app/respondio-inbox-Srfm/luxembourg)
- [Latvia](https://apptail.io/app/respondio-inbox-Srfm/latvia)
- [North Macedonia](https://apptail.io/app/respondio-inbox-Srfm/north-macedonia)
- [Mali](https://apptail.io/app/respondio-inbox-Srfm/mali)
- [Macao SAR China](https://apptail.io/app/respondio-inbox-Srfm/macau)
- [Malta](https://apptail.io/app/respondio-inbox-Srfm/malta)
- [Belarus](https://apptail.io/app/respondio-inbox-Srfm/belarus)
- [Botswana](https://apptail.io/app/respondio-inbox-Srfm/botswana)
- [Nigeria](https://apptail.io/app/respondio-inbox-Srfm/nigeria)
- [Nicaragua](https://apptail.io/app/respondio-inbox-Srfm/nicaragua)
- [Netherlands](https://apptail.io/app/respondio-inbox-Srfm/netherlands)
- [Norway](https://apptail.io/app/respondio-inbox-Srfm/norway)
- [Nepal](https://apptail.io/app/respondio-inbox-Srfm/nepal)
- [New Zealand](https://apptail.io/app/respondio-inbox-Srfm/new-zealand)
- [Honduras](https://apptail.io/app/respondio-inbox-Srfm/honduras)
- [Panama](https://apptail.io/app/respondio-inbox-Srfm/panama)
- [Brunei](https://apptail.io/app/respondio-inbox-Srfm/brunei)
- [Bermuda](https://apptail.io/app/respondio-inbox-Srfm/bermuda)
- [Pakistan](https://apptail.io/app/respondio-inbox-Srfm/pakistan)
- [Poland](https://apptail.io/app/respondio-inbox-Srfm/poland)
- [Venezuela](https://apptail.io/app/respondio-inbox-Srfm/venezuela)
- [Paraguay](https://apptail.io/app/respondio-inbox-Srfm/paraguay)
- [Qatar](https://apptail.io/app/respondio-inbox-Srfm/qatar)
- [Romania](https://apptail.io/app/respondio-inbox-Srfm/romania)
- [British Virgin Islands](https://apptail.io/app/respondio-inbox-Srfm/british-virgin-islands)
- [Bulgaria](https://apptail.io/app/respondio-inbox-Srfm/bulgaria)
- [Sweden](https://apptail.io/app/respondio-inbox-Srfm/sweden)
- [Argentina](https://apptail.io/app/respondio-inbox-Srfm/argentina)
- [Slovenia](https://apptail.io/app/respondio-inbox-Srfm/slovenia)
- [Slovakia](https://apptail.io/app/respondio-inbox-Srfm/slovakia)
- [Senegal](https://apptail.io/app/respondio-inbox-Srfm/senegal)
- [Suriname](https://apptail.io/app/respondio-inbox-Srfm/suriname)
- [El Salvador](https://apptail.io/app/respondio-inbox-Srfm/el-salvador)
- [Belgium](https://apptail.io/app/respondio-inbox-Srfm/belgium)
- [Tunisia](https://apptail.io/app/respondio-inbox-Srfm/tunisia)
- [Türkiye](https://apptail.io/app/respondio-inbox-Srfm/turkey)
- [Algeria](https://apptail.io/app/respondio-inbox-Srfm/algeria)
- [Estonia](https://apptail.io/app/respondio-inbox-Srfm/estonia)
- [Dominican Republic](https://apptail.io/app/respondio-inbox-Srfm/dominican-republic)
- [Australia](https://apptail.io/app/respondio-inbox-Srfm/australia)
- [Finland](https://apptail.io/app/respondio-inbox-Srfm/finland)
- [France](https://apptail.io/app/respondio-inbox-Srfm/france)
- [Denmark](https://apptail.io/app/respondio-inbox-Srfm/denmark)
- [Ukraine](https://apptail.io/app/respondio-inbox-Srfm/ukraine)
- [Greece](https://apptail.io/app/respondio-inbox-Srfm/greece)
- [Uzbekistan](https://apptail.io/app/respondio-inbox-Srfm/uzbekistan)

---

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