ResyOS - Reviews, Revenue and Downloads - Apple App Store

Description

ResyOS is a complete restaurant reservations and waitlist system, including table management, ticketing, web and app booking, CRM, POS integration and more.

* Note: This app is for restaurants and requires a valid ResyOS user account. If you are a diner and would like to book a reservation, please download the Resy app.

App Features for restaurant operators:
- Easily manage reservations, waitlist, walk-ins, and guests
- Maximize throughput with industry-leading seating optimization intelligence
- Know and connect with guest with diner-created user profiles and dynamic 2-way notification and messaging
- Fill cancellations automatically at the push of a button, while growing your guestbook with Resy Notify
- Get discovered by new guests around the world through the powerful Resy Demand Network

Hide.. Show more..

Screenshots

User Rating

2.74 out of 5

128 ratings in United States

5 star

4 star

3 star

2 star

1 star

Ratings History

Reviews

Consistent bug

There is a bug that constantly prevents going back and saving the floor plan made, I had to redo the whole plan three times until it finally saved, very inconsistent and buggy

Efficient

This app does everything I need it to do and support is always there for our team. The easy setup is great and manageable by anyone with a brain! All these 1star reviews seem suspect, but, eh. The price is the prize! You’re not going to find anything comparable to Resy at this price point. (Check out OpenTable’s monster fees!)

New update not good

Please fix this! The newest update has so many glitches, not showing reservation history, not following through with basic operations such as noting when tables are done, etc Have many other services that would love our business please fix asap

Unusable! Stay way.

Cannot change reservations. Cannot change status. 500 errors. Support is no where to be found. Way to go AMEX … taking care of small business. Monday will be the day I speak with TOCK and stop taking AMEX. Thanks for undermining our success.

Last update giving issues

Please fix the guest history bug, we need this information!

Always a problem

Very bad app. Always small problems with running it. And now, it doesn’t even open anymore. It knocks us out constantly even after reloading through the App Store. The programmers should be ashamed of themselves

App won’t load on iPad

After the newest update ResyOS has bega to give problems opening up the app. Before this update the app was working just fine. It works fine on other iOS devices besides the iPad. Is anyone else having this issue where there app will not load anymore? If so please please give some helpful information if possible. Thank you.

Bad update

This last update ruined the app - I can’t access some of the tables on my floor plan because it won’t let me pan out for some reason, and the view of the tables/turn times seems to have regressed, making it look very outdated

Bugs

Like many apps, when updates are made new “bugs” or glitches arise. Newest update (9/2022) affected iPhone floor plans, but tablets seemed to be unaffected. Little annoyances like screen shifting have been resolved, but some reservation “defaults” persist and guest search is the absolute worst. CS prior to Amex and their out-sourced service was so much more localized and responsive. Now if you have a problem, it’s a scripted, “did you try this first….” Automated response. When chatting with CS reps it rarely gets resolved and ends with disappointment or “we have relayed your concern to our developers” kind of answer. Resy has so much potential, though, and the price is right so it is difficult to get too worked up over it.

New update

New update doesn’t allow me to see all my tables on the floor plan even when I pinch to zoom out.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Canada Food Drink	408

Keywords

Name	Reviews	Recent release
Tock Book more than a table	141	1 week ago
Chefs' Warehouse	3	8 months ago
Lightspeed Mobile (U) U-Series	0	2 months ago
myBEES USA	18	1 month ago
Partender - Bar Inventory Liquor Food Beverage Inventory	113	2 years ago
US Foods for Phone	52	5 months ago
US Foods MOXē	10	1 month ago
Toast Tables Restaurant Management	10	1 month ago
Dorsia Members Club	43	1 week ago
Lightspeed Restaurant POS (U) U-Series \| One-stop platform	12	1 month ago

Name