Clunky and cumbersome
Nothing works like it should. Loads and reloads and leaves you with blank screens. Modules don’t connect to one another so you have to back out of one to go into another. Good concept but needs a lot of work.
2.83 out of 5
12 ratings in United States
Nothing works like it should. Loads and reloads and leaves you with blank screens. Modules don’t connect to one another so you have to back out of one to go into another. Good concept but needs a lot of work.
This app has yet to working properly for me since we switched to RevenueWell phones. I dial the number and it never goes through. But yet all calls to my office phone go directly to my cell.
The on the go app was working fine a couple of months ago but seems to be going downhill. It needs some attention asap.
If you’re not in the wifi doesn’t work and…….
Our office invested in RevenueWell for patient management. One of the biggest “sells” was the ability to spoof our office number by using this app (allowing staff to contact patients from home using the office caller ID). Unfortunately, the app simply does not work. After installing and logging into RevenueWell, the app crashes when you click a patient’s phone number with an intent to call them. We have tried on multiple iPhones that are completely up-to-date with no success. It is impossible to get someone at RevenueWell to answer the phone or return a polite voicemail. No technical information or troubleshooting steps can be found on the Internet. RevenueWell On-The-Go is an exceptionally useless app.
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