Revolut: Spend, send and save

Do not sign up!!!! I tried opening an account today to get a one time use card for online shopping. It had me give out my information as well as upload my driver’s license. It said it was “successful” and a few minutes later Revolut sent me an email saying they did could not verify my account. I tried to sign in through the computer to chat with customer service but it did not allow me to login. I was able to login through the app and got to the customer chat with the “live agent” — this was definitely a bot and not a person. “She” was not reading any of my messages correctly and it took “her” 7 - 12 mins for “her to respond between EACH message. I asked her to delete my personal ID information that I uploaded and then close my account. When the bot finally understood what I was asking (after so many times of writing it) it said it won’t since it has the right to retain my information! I asked to be transferred to a manager and it took the “live agent” 12 minutes to answer me saying that it is in their policy and a manager can’t change that. I’ve just wasted so much time on this. Didn’t get what I needed and now a shady company has my personal details. WHAT A SCAM. Do not sign up!!!

On weekend, as soon as I regconised that I was scammed and transaction was still pending, I contacted support to cancel the transaction and get my money back but they refused to do so and let the scammer claim the money. Thats the worst experience I’ve ever suffered and its the first time ever I write a review because I feel really angry about the way they due with fraud. Even I manually accept the push but I asked to cancel because I am scammed but they let the scammer did their scam. Useless support!!

Really bad experience as i ordered the metal card for $19.99 and i ask them will i able to downgrade to free they said yes and when i get the card and wanted to downgrade the plan to free they said you have to pay $93.33 for just downgrading fee or use 12month with paying $19.99 each month for 12month. Otherwise pay the downgrading fee of $93.33 which i totally unfair amount. When i decided to pay this termination coz 12month paying them cost more then their system was saying that I don’t have that much in my account but have $100 in it and their representative responses was more the 20min time.

Be advised this is a total scam. The fake scam artists behind this will allow you to transfer money using your debit or credit card and then they will claim your account is frozen. At first they will claim the issue will be resolved in 3-12 hours. After this time is expired they will continue to extend the time of the so called “investigation” DO NOT INSTALL OR USE THIS APP

Great app, was a complete lifesaver when travelling overseas. Great to the point I now use it daily in NZ, but one thing I thought would be helpful for those who want to track their spending and save while using your app. Put an timer on the pockets, wdym? Well just say someone puts funds away into their pocket and doesn’t want to touch it for an X amount of time, but it’s still tempting to use and easily available. With a timer the user can set a timeframe to lock the pocket, making the app take another step to “helping people save”. If this feature exists and not available in NZ, then that was a waste of time 🤣 otherwise great app

I have been trying to verify my identity for almost 2 months to no avail. I have sought help from live support on multiple instances, with them being of no help and essentially saying “our system is automated, there’s nothing we can do about it.” It’s a terrible system, and now I cannot use the money in my account because they do not do manual verification. Stay well away from this app.

I just wanted to use this to make payments to my Australian account. It was difficult to navigate to try and find out the answers to my questions. Plus it denied my passport saying it was expired when it expires in 2029 clearly written on it 💀 After waiting for an agent to talk I just deleted it lol. Waste of time.

Annoying to use. Will not let me transfer money when I urgently need to. I hope there will be better alternative on the market as I will gladly delete this app

What a joke this bank is!! Tried to open a joint account with my missus, and my documents are not qualified to confirm my account… Living in New Zealand, with NZ driving licence and British passport isn’t enough to open a NZ dollar based account. Ridiculous! Looks like better to keep our money somewhere else

Great but the only thing is you can’t just deposit money through ATM or bank has to be transferred