Delta Taxis

Will the developers PLEASE get rid of the Rate your driver pop up when you open the app! You can’t get rid of it therefore can’t get to the booking screen.

Remember the days when you’d call for a taxi and the operator would give you an estimated pick up time, even if it was a 45-minute wait or more at busy times? Well, worry not: Here comes the new future, where you request a taxi and instead of that you get a minute-long wait before it says “ride cancelled”. I’m all for supporting traditional taxi companies, even the big ones, but I’m riding home in an Uber thanks to repeated “cancelled rides”. Welcome to the 21st century.

I will never use your service again. Cancelled without notice or reason, and you waited until last minute to do that, no, never again, uninstalled.

I generally like this taxi firm and have been a loyal customer for a while. The drivers are friendly, and the service is usually reliable. However, I am very fed up with a recurring issue in the app. Despite having an in-date, funded bank card attached to the app, every journey I book recently defaults to cash payment. I don’t usually carry cash, and due to my limited mobility, I can’t easily get to a cash point. This is really annoying and inconvenient. I hope the developers can fix this bug soon as it’s impacting the otherwise positive experience I have with this taxi firm.

Bad start!

Stop it. I go onto the app to book a taxi and i’m asked to provide a rating for a trip I took a week ago and have 0 recollection of. You can’t book another trip before giving a rating. There isn’t even an option just to exit or give no rating.

Very adequate name yes they take you for a ride,they app says come out taxi here (clearly 8 minutes later wasn’t come out now,)ended up giving him a twenty pound note whilst I. Had ordered taxi kibble bank to muscle factory and back he told me I had made him wait 5 minutes and refused to give me any change but worst thing also I had just bought my first e cigarette and for last 5 /10 days my chest has been a lot better,no customer service they just slammed phone down it’s all on recording and I have left them numerous messages.and I have been a truly loyal customer.Ride is taking customers for a ride .I suppose if I was an idiot I would monopolise the well needed service some people rely on and not bother getting in contact with the people who line their pockets ,GREEDINESS gets you everything NOT

I forgot my coat and phone at Tesco and they charged me £5.50 upfront because I left my coat and phone at Tesco awful company they just want more money of you if you leave your important stuff behind and forget to keep it

As a driver I can say, App is getting worst with every update and making it life harder for drivers then make it easier.

Completely and utterly unreliable. Booked an XL vehicle for 6people and luggage. They sent a 5 seater. Had to scramble to get another taxi at the last moment.