---
title: "Rinnai Fireplace - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "The Rinnai fireplace app controls features of new Rinnai fireplace models. This is not a standard feature fitted to all models. The Rinnai fireplace app will enable you to set a temperature and the fi"
---

# Rinnai Fireplace — Australia

![Rinnai Fireplace App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/c2/5e/5e/c25e5eec-09bf-dc04-ae2c-8b88b4aa02c5/AppIcon-0-0-1x_U007emarketing-0-0-0-8-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [RINNAI NEW ZEALAND](https://apptail.io/developer/rinnai-new-zealand-UVGe) (New Zealand)
**Category:** Utilities
**Rating:** 1.5/5 (28 ratings)
**Price:** Free
**Bundle ID:** com.rinnai.RinnaiFireplace
**Store:** Apple App Store
**Country:** Australia
**Version:** 1.21 (released 2022-05-06)
**Original Release:** 2019-12-27
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1481915994)
**AppTail Page:** [https://apptail.io/app/rinnai-fireplace-BHli/australia](https://apptail.io/app/rinnai-fireplace-BHli/australia)

## Rinnai Fireplace Description
The Rinnai fireplace app controls features of new Rinnai fireplace models. This is not a standard feature fitted to all models. The Rinnai fireplace app will enable you to set a temperature and the fireplace will then bring the room temperate to the set level, and maintain that temperature. It will enable you to switch between set temperature to manual flame height control mode. In this mode you can manually adjust the flame height up or down. It enables automatic timers to be easily set and changed for each day of the week. You can register multiple devices to control the fireplace and then you can have fireplace controller wars with your children or spouse. You will wonder how you ever lived without it.

## Rinnai Fireplace Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/55/17/14/551714a8-1f88-32df-c57b-e536b34badf9/pr_source.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/27/a8/16/27a816f6-0ee3-36dd-00fc-16bc89ebc329/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/a2/12/cd/a212cd8c-36f3-1102-8ea0-4f97ff72c28d/pr_source.jpg/1242x2688.png)

## Rinnai Fireplace Rating Breakdown in Australia
- 5 stars: 2 (7%)
- 4 stars: 0 (0%)
- 3 stars: 1 (4%)
- 2 stars: 4 (14%)
- 1 stars: 21 (75%)

## Rinnai Fireplace Reviews in Australia

### *---- "Waste of money"
Can’t believe I paid extra money for this unprofessional rubbish.

The app is so clunky and poorly designed, functions like it was made by a 2 year old.

The app also doesn’t handle dark mode on iOS, so on setup it was unreadable with white type on a white background. Took my half an hour to work out that I needed to manually disable dark mode on my phone.
-- zimbakin, 2026-08-26

### *---- "Useless app"
This app initially worked when I first got the fireplace, however it was always glitchy. I was constantly getting error messages. Then it just stopped even locating the fireplace completely. Haven’t been able to use this feature for a couple of years! Given all the negative reviews and complaints about this app you would think Rinnai would take some action in fixing this, however I can see at the time of writing this review their last update was three years ago! This app is an advertised feature of this fireplace. If it doesn’t work I feel we should be entitled to a partial refund!
-- LJB1981, 2025-07-12

### **--- "Old School"
App UI feels like it was made in 1980s and never updated.
-- Sheheryarobaid, 2025-07-01

### *---- "Worst app in recorded history"
Advertised as wifi cable smart fireplace. Had this fireplace for 3 years. App intermittently shuts down and disconnects. Breaks every 2 months. RINNAI spend some $ on yr software for Gods sake!
-- 06JS05, 2025-06-21

### ***-- "Works well but needs to have smart home integrations"
Hi Rinnai,
This wifi functions well if rather slow to initially find, after that it works well. The missing component is some smart home integrations like Alexa/Google/Apple to make the fireplace part of a smart home setup which would be very useful. Seems to be pretty common, is it possible to have these added please?
-- Edv2k, 2024-04-02

### ***** "Works well… if you know what you are doing"
I can see a lot of negative reviews on here and most of it appears to be from people that don’t really understand how Wi-Fi works. 

The wifi module in your fire is surrounded by iron and then brink or stone (if you are using it as a fireplace replacement) these two together make a really good faraday cage. So if your wifi is not on point and is weak in your room from the start, well then the heater has little to no chance of connecting to your network. 

The trick to making sure this works is to make sure your wifi works first.  Then everything thing works really well!
-- snero3, 2023-08-08

### *---- "Terrible app"
Works about 20% of the time. Otherwise stating wifi not found.
-- zerfan7, 2023-06-11

### ****- "Works really well"
Everything works great easy to use timers and heat setting. Little bit tricky to set up again after buying new modem but online instructions on Romani site easy to follow
-- photofoum.com.au, 2022-03-01

### *---- "App can’t connect to heater"
I’ve wasted so much time trying to get this app to connect to the fireplace with no success. 

Please get your act together Rinnai. This is not that hard in this day and age.
-- Foghorn Lebhorn, 2021-08-24

### *---- "Horrible app for a great heater"
The whole app and WiFi module is a waste of money. The heater has been made so well and the control of the unit is terrible and really let’s it down. 
The fireplace is within 3m of a WiFi access point and if I’m able to connect to the heater it comes up with update WiFi module and then says it cannot due to very poor signal. 
The temperature settings seem to be all over the place. 
I have just gone back to the very basic remote until the app is updated and fixed
-- All-sparks, 2021-05-13

[View all Rinnai Fireplace reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Rinnai Fireplace Available In
- [Australia](https://apptail.io/app/rinnai-fireplace-BHli/australia)
- [New Zealand](https://apptail.io/app/rinnai-fireplace-BHli/new-zealand)
- [Brazil](https://apptail.io/app/rinnai-fireplace-BHli/brazil)
- [Belarus](https://apptail.io/app/rinnai-fireplace-BHli/belarus)
- [Canada](https://apptail.io/app/rinnai-fireplace-BHli/canada)
- [Switzerland](https://apptail.io/app/rinnai-fireplace-BHli/switzerland)
- [Chile](https://apptail.io/app/rinnai-fireplace-BHli/chile)
- [Colombia](https://apptail.io/app/rinnai-fireplace-BHli/colombia)
- [Dominican Republic](https://apptail.io/app/rinnai-fireplace-BHli/dominican-republic)
- [Algeria](https://apptail.io/app/rinnai-fireplace-BHli/algeria)
- [Ecuador](https://apptail.io/app/rinnai-fireplace-BHli/ecuador)
- [Egypt](https://apptail.io/app/rinnai-fireplace-BHli/egypt)
- [United Kingdom](https://apptail.io/app/rinnai-fireplace-BHli/united-kingdom)
- [Hong Kong SAR China](https://apptail.io/app/rinnai-fireplace-BHli/hong-kong)
- [Indonesia](https://apptail.io/app/rinnai-fireplace-BHli/indonesia)
- [Israel](https://apptail.io/app/rinnai-fireplace-BHli/israel)
- [India](https://apptail.io/app/rinnai-fireplace-BHli/india)
- [Iceland](https://apptail.io/app/rinnai-fireplace-BHli/iceland)
- [Japan](https://apptail.io/app/rinnai-fireplace-BHli/japan)
- [South Korea](https://apptail.io/app/rinnai-fireplace-BHli/south-korea)
- [Kuwait](https://apptail.io/app/rinnai-fireplace-BHli/kuwait)
- [Kazakhstan](https://apptail.io/app/rinnai-fireplace-BHli/kazakhstan)
- [Lebanon](https://apptail.io/app/rinnai-fireplace-BHli/lebanon)
- [Mexico](https://apptail.io/app/rinnai-fireplace-BHli/mexico)
- [Malaysia](https://apptail.io/app/rinnai-fireplace-BHli/malaysia)
- [Nigeria](https://apptail.io/app/rinnai-fireplace-BHli/nigeria)
- [Norway](https://apptail.io/app/rinnai-fireplace-BHli/norway)
- [Peru](https://apptail.io/app/rinnai-fireplace-BHli/peru)
- [Philippines](https://apptail.io/app/rinnai-fireplace-BHli/philippines)
- [Pakistan](https://apptail.io/app/rinnai-fireplace-BHli/pakistan)
- [Russia](https://apptail.io/app/rinnai-fireplace-BHli/russia)
- [Saudi Arabia](https://apptail.io/app/rinnai-fireplace-BHli/saudi-arabia)
- [Singapore](https://apptail.io/app/rinnai-fireplace-BHli/singapore)
- [Thailand](https://apptail.io/app/rinnai-fireplace-BHli/thailand)
- [Türkiye](https://apptail.io/app/rinnai-fireplace-BHli/turkey)
- [Taiwan](https://apptail.io/app/rinnai-fireplace-BHli/taiwan)
- [Ukraine](https://apptail.io/app/rinnai-fireplace-BHli/ukraine)
- [United States](https://apptail.io/app/rinnai-fireplace-BHli/united-states)
- [Vietnam](https://apptail.io/app/rinnai-fireplace-BHli/vietnam)
- [United Arab Emirates](https://apptail.io/app/rinnai-fireplace-BHli/united-arab-emirates)
- [South Africa](https://apptail.io/app/rinnai-fireplace-BHli/south-africa)
- [Azerbaijan](https://apptail.io/app/rinnai-fireplace-BHli/azerbaijan)

---

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