Cant add or scan card
Literally just let me give you money so i know i can load it ahead of time
1.55 out of 5
183 ratings in United States
Literally just let me give you money so i know i can load it ahead of time
I loaded over $100 onto my virtual card but it’s showing a balance of $3. They’re taking money from the good people.
What in God’s name is this? The developer should be ashamed. This is for transportation and daily life, it isn’t a game. It took my money but kept showing zero balance. When I tried to load it again, it said payment failed. Thankfully I had some cash on me to get on the bus (who carried cash anymore?!) because they don’t take credit card. So literally if this is the only cashless way to pay, they should’ve taken greater care developing this app.
I enjoy using this app. The biggest perk is the “ride-to-earn” which allows you to ride with funds rather than buying the monthly pass and if you don’t reach the monthly pass price within the month you automatically save a couple of dollars I’m here to make a suggestion. Often it is too cold or maybe my screen is not bright enough to scan. What if the app allowed itself to be added to the apple wallet? I could tap instead of creating a line behind me when Imm having scanning issues
This app is not available for Samsung, users. My friend is outraged. Please make app more accessible!
Is anyone even working here anymore? This app is for a public service and it’s not remotely functional - nobody can add a payment method, and it crashes when you try to use it. Talking to anyone who attempted to use this before and looking at every review here - this is really a joke.
The app will not allow for loading a credit card to pay. If the app doesn’t work, maybe yiu should take it down.
Worked perfectly fine for months and all of a sudden it no longer worked. Bought a day pass and it never loaded onto my account despite getting a order confirmation. And support is horrendous it’s like they only have one person working there.
Put $8 on a card it wouldn’t load onto the pass you need to scan. I thought it was a glitch and added another $5. Neither work and I have to walk home in the rain because the dude driving the 92 wouldn’t let me on despite having more than enough money. Not my fault the app doesn’t work. Get it together
It crashed one time and I had to add another virtual card. And one day, I have two virtual cards. When I add money, sometimes it shows in one card, sometimes another. And I cannot remove it as well since it is virtual.
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