Roche Bros.

No problems and good customer service

UPDATE: changed review to 5 stars after they brought back the “Sort by Aisle” feature in the in-store shopping list. Would be a five star if the “Sort by Aisle” feature returned. Nothing better than sorting my in-store list by aisle and getting my shopping done without backtracking or asking for help locating something. Can’t understand why it was removed. Without it, the app isn’t much better than a paper list.

Repeatedly, there is an inconsistency between the date I select for delivery and the date that is displayed in the confirmation process. For example, I just placed an order for this Wednesday, but once I placed the order the confirmation message said Tuesday. It is consistently off by 1 day.

App has worked well, but I have had issues with substitutions... shopper usually checks with me.. which I appreciate.

I have shopped at Roche Brothers since 1960 when they were a corner store in Needham. Buddy and Pat were always so helpful. I continue now that I have order delivered and the service is still the best.

Sudbury Farm is a lifeline for us with exceptional curbside pickup. Excellent customer service from your wonderful staff as they bring out our groceries. For decades you have provided superior quality food and have continued to do so during this stressful pandemic. Keep up the good work and please stay safe. A+ all the way.

Roche Brothers App is user friendly. Product availability has been good.

Always been happy with Roche Brothers Their employees are fantastic. Service is impeccable

The pick-up grocery program at Roche Brother’s is outstanding. The app works great, the phone assistance from the staff is great. Everyone one I have talked with on the phone has been pleasant and very helpful. The produce I have gotten has been excellent. The people who bring the bags to the car are efficient and polite. I am in a high risk category and Roche Brother’s service has made it possible for me to not have to shop in person. I cannot thank them enough for their excellent service. Thank you 👍❤️

I have shopped at Roach brothers for many years. I have never been disappointed. Vegetables and fruit always fresh and lots to choose from. Their meat selection is the best around.