Royal London - Reviews, Revenue and Downloads - Apple App Store

Description

ABOUT THIS APP

We’ve made it easy for Royal London pension customers to view their savings.

HOW YOU GET STARTED

You’ll need to have at least one individual or workplace pension plan with Royal London. To register you’ll need your plan number, which you can find on your welcome letter or annual statement. As soon as you register you’re ready to see your pension savings and more.

WHAT YOU CAN SEE

• The value of your pension savings.
• Your pension contributions, along with tax relief and employer payments.
• Details of how your pension funds are invested.
• Up-to-date investment performance and growth, charges paid, and any ProfitShare payments awarded.
• Projections of what your pension savings could be worth when you retire.
• Any money you’ve taken out and how long a regular income might last.

WHAT YOU CAN DO

• Add, view, and change your beneficiaries.
• Transfer your other pension pots to Royal London, to keep your pension savings in one place.
• Access helpful tools including State Pension forecast, risk profiler, pension planner and retirement options.
• Read our helpful Financial Wellbeing guides.
• Brush up on your financial knowledge with topical articles.
• Set up notifications - if you want, we’ll let you know when there’s an important update to your plan. Or send you a quick reminder.
• Quickly get in touch with us if you need to.

We’re continually developing your app with useful enhancements, so check back soon for more new features.

IMPORTANT INFORMATION

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales, company number 99064. Registered office: 80 Fenchurch Street, London, EC3M 4BY.

Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority and introduces Royal London’s customers to other insurance companies. The firm is on the Financial Services Register, registration number 302391. Registered in England and Wales company number 4414137. Registered office: 80 Fenchurch Street, London, EC3M 4BY.

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Screenshots

User Rating

4.74 out of 5

16,171 ratings in United Kingdom

5 star

13,617

4 star

1,726

3 star

396

2 star

110

1 star

322

Ratings History

Reviews

Terrible app

This app works for a few weeks then is unable to show your plan for months on end. It’s been like this for years! Countless phone calls & emails, sometimes they sort it but doesn’t last long before error message again. Rang more than 3 weeks ago & still not back on. Would not recommend this app it’s absolutely pointless! If they don’t listen to customers feedback then what’s the point in wasting hours of your life calling & emailing?

Unable to access pension funds for weeks now!

I cannot access my pension fund via the app or online. Previously worked ok but now all sorts of access problems, blank pages with no fund balances shown so this is very concerning. Have spoken with their it dept but no one has got back to me. This is very poor service from Royal London, if there is issues with the app update then let customers know.

App hasn’t worked for weeks

App has a fault and no one is supporting to fix. Can’t access pension.

Royal London App

I find this app a very good way of keeping track of my pension investments

Doesn’t work I phone 15 latest software

States details do not match on both pensions I have with Royal London. I will call them tomorrow again and hopefully someone will answer this time.

Royal London App

I love this and check my pension pot daily. I can see all the information at a glance and it gives me peace of mind.

Doesn’t work anymore

Was great when it worked, but I just get a message telling me I’m unable to view my plan information right now. Has been this way for a month or so. Tried calling customer services as prompted but they were unable to help. Tried all the usual deleting and re-downloading to no avail. Shame because it was a useful tool when it worked

Logout doesn’t work

Logging out remembers the email and doesn’t allow you to change it making it useless for multiple accounts. You have to delete the app and reinstall it to login with a different account.

Not able see Balances

Not able to see pension balances. Spoke to Royal london customer service and they checked everything but no luck. It’s iPhone 14 Pro Max with latest version of Software v17. Try to delete and reinstall but still no result.

Useful basic app

Useful to just keep an eye on your pension pot value and projected pension. (When they don’t break the app for people with older phones) Would be nice to have a way to evaluate the effect certain changes would make. Like how much you pay in a month, if you stopped paying in early but didn’t take till later, the effect of taking earlier or later, etc.

Store Rankings

Ranking History

Category Rankings

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