---
title: "RRH MyCare - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "As a Rochester Regional Health patient, you can securely manage and receive information about your medical record. MyCare provides you with secure access to health information anywhere, at any time. I"
---

# RRH MyCare — United States

![RRH MyCare App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/5f/13/d5/5f13d541-9a64-131b-a7a9-db3b914f47b3/MyChartAppIcon-0-0-1x_U007epad-0-1-sRGB-0-85-220.png/434x0w.png)

**Developer:** [Rochester Regional Health](https://apptail.io/developer/rochester-regional-health-xGjb)
**Category:** Medical
**Rating:** 4.6/5 (2,403 ratings)
**Price:** Free
**Bundle ID:** org.rochesterregional.mycare
**Store:** Apple App Store
**Country:** United States
**Version:** 11.8.3 (released 2026-07-23)
**Original Release:** 2020-03-27
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1500323386)
**AppTail Page:** [https://apptail.io/app/rrh-mycare-UHlb/united-states](https://apptail.io/app/rrh-mycare-UHlb/united-states)

## RRH MyCare Description
As a Rochester Regional Health patient, you can securely manage and receive information about your medical record. MyCare provides you with secure access to health information anywhere, at any time. It’s a health management tool that can improve communication with your providers, document important health care information, and ultimately give you the ability to make more informed decisions so that every next day is the healthiest it can be.
 
With MyCare, you can access your lab and test results, request prescription renewals, schedule appointments, communicate with your providers, pay your bills, and upload health and fitness data, including data from the Apple Health app (when enrolled in self-tracking programs). MyCare offers personalized and secure online access to portions of your medical records 24/7. 
 
If you already have a Rochester Regional Health MyCare account, you are ready to begin.
 
If you do not have a Rochester Regional Health MyCare account, create one by clicking Sign Up Now in the app or by visiting 

For assistance email MyCare@RochesterRegional.org or call (585) 922-1234

## RRH MyCare Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/b3/cc/d4/b3ccd48b-68ac-babe-e2db-bcbca4a87bc8/2614737f-b2b8-4c43-b214-3ddb0e432693_5998_RRH_IT_MyCare_Mobile_Branding_Apple-Screen-Shots_1242x2688_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/30/cb/d7/30cbd76b-83b3-283f-bb51-38b581785e13/469e1d43-dde4-49a1-b9a1-a109a67bd240_5998_RRH_IT_MyCare_Mobile_Branding_Apple-Screen-Shots_1242x2688_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/87/28/9e/87289e61-227b-5e72-3a5e-3a68f8ad4f28/5abb2630-d9bb-4ed2-8245-d208656dafc9_5998_RRH_IT_MyCare_Mobile_Branding_Apple-Screen-Shots_1242x2688_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/bf/53/3c/bf533c35-750b-2f4b-8b52-376b1240f10a/1c9fca9b-5b2c-4a88-a178-0ecedc559fb4_5998_RRH_IT_MyCare_Mobile_Branding_Apple-Screen-Shots_1242x2688_4.png/1242x2688.png)

## RRH MyCare Rating Breakdown in United States
- 5 stars: 1,945 (81%)
- 4 stars: 185 (8%)
- 3 stars: 86 (4%)
- 2 stars: 58 (2%)
- 1 stars: 129 (5%)

## RRH MyCare Reviews in United States

### ***** "Good drs"
I love my drs. They take the time to listen to me and that means a lot to me. Thank you so much
-- Belle 63, 2024-11-19

### *---- "Pointless"
You can’t just send a message anymore. Now you have to schedule an appointment,
-- Not With The Times, 2024-10-26

### *---- "Review"
I do not like this app. It is very difficult to figure out how to send a message and I am very frustrated that I never can talk directly to my healthcare team but always wait 24 hours for someone to respond to much as I sent. No response so much I sent.!!!
-- Jimgonski, 2024-10-21

### *---- "Awful application"
Not only will it repeatedly ask you to re-enter the same info over and over, it will notify you multiple times for preregistration even though every single piece of info is already there. Other times it doesn’t send notifications. There are 47 different push notification settings alone, making it tragically difficult to actually correct the horrible settings that are default. The only thing worse than the app is the way RRH utilize it as poorly as possible.
-- ShhTimeToSleep, 2024-09-29

### ***** "Long term profile"
Great system! It logs trends and enables one to email health care providers in real time.
-- Pacemaker464, 2024-09-24

### **--- "Inability to access account for minor child"
There should be an opt-in option for dependent minors to grant access to their MyChart accounts. When my daughter was removed from our MyChart list once she turned 12, it has made things complicated for us in order to coordinate her care. I understand that privacy is paramount, but for someone that I have to remind to brush her teeth and put on deodorant daily, in addition to driving her to her appointments and picking up and paying for any meds necessary, it makes no sense that I cannot access her account for the sake of making appointments when she needs care.
-- Jazzmaine, 2024-09-24

### *---- "Messaging"
I cannot message my provider and it is super frustrating
-- Katrinapenna, 2024-09-08

### *---- "No direct way to message my Doctor"
I can’t message my Doctor unless they have recently sent me a message and then I can talk to them through that portal but over time those messages become old and close and I can’t reach my Doctor in the app through those messages. All I  can do is make an appointment either urgent or nonurgent. I type my Doctors name in search bar thinking their name will populate and I can select it to send them a message but it doesn’t let me message them. I hate to say it but this app is frustrating and not self explanatory at all and what I need most from it is not available in the app. Also I got an email I have a past due bill so I open MyCare and it says I owe nothing and $70 has not been applied yet to my account and no place to find this bill I owe to view it and see what it’s for - this app is not helpful. Really frustrating and I was a big supporter of this app but I don’t think I can tell people how great it is anymore when it’s not. It needs serious fixing to be truly useful.
-- fu@holes, 2024-09-03

### ***-- "The app doesn’t work without WiFi"
Why can’t we use this app without WiFi?  We should still be able to use it on our data. What if we’re traveling and need to pull up the app? It’s become very inconvenient for us the past couple months.  Any way to fix this please?
-- Genesis_J, 2024-08-26

### ***** "The new layout"
It’s ok, but I liked the old layout better. It is definitely convenient to schedule appointments.
-- credet app, 2024-08-20

[View all RRH MyCare reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## RRH MyCare Discovered Keywords
- roche
- mycare portal
- rochester place

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## RRH MyCare Available In
- [United States](https://apptail.io/app/rrh-mycare-UHlb/united-states)
- [Dominican Republic](https://apptail.io/app/rrh-mycare-UHlb/dominican-republic)
- [Austria](https://apptail.io/app/rrh-mycare-UHlb/austria)
- [Australia](https://apptail.io/app/rrh-mycare-UHlb/australia)
- [Belgium](https://apptail.io/app/rrh-mycare-UHlb/belgium)
- [Brunei](https://apptail.io/app/rrh-mycare-UHlb/brunei)
- [Brazil](https://apptail.io/app/rrh-mycare-UHlb/brazil)
- [Belarus](https://apptail.io/app/rrh-mycare-UHlb/belarus)
- [Canada](https://apptail.io/app/rrh-mycare-UHlb/canada)
- [Switzerland](https://apptail.io/app/rrh-mycare-UHlb/switzerland)
- [Chile](https://apptail.io/app/rrh-mycare-UHlb/chile)
- [China](https://apptail.io/app/rrh-mycare-UHlb/china)
- [Colombia](https://apptail.io/app/rrh-mycare-UHlb/colombia)
- [Czechia](https://apptail.io/app/rrh-mycare-UHlb/czechia)
- [Germany](https://apptail.io/app/rrh-mycare-UHlb/germany)
- [Denmark](https://apptail.io/app/rrh-mycare-UHlb/denmark)
- [Algeria](https://apptail.io/app/rrh-mycare-UHlb/algeria)
- [Ecuador](https://apptail.io/app/rrh-mycare-UHlb/ecuador)
- [Egypt](https://apptail.io/app/rrh-mycare-UHlb/egypt)
- [Spain](https://apptail.io/app/rrh-mycare-UHlb/spain)
- [Finland](https://apptail.io/app/rrh-mycare-UHlb/finland)
- [France](https://apptail.io/app/rrh-mycare-UHlb/france)
- [United Kingdom](https://apptail.io/app/rrh-mycare-UHlb/united-kingdom)
- [Hong Kong SAR China](https://apptail.io/app/rrh-mycare-UHlb/hong-kong)
- [Hungary](https://apptail.io/app/rrh-mycare-UHlb/hungary)
- [Indonesia](https://apptail.io/app/rrh-mycare-UHlb/indonesia)
- [Israel](https://apptail.io/app/rrh-mycare-UHlb/israel)
- [India](https://apptail.io/app/rrh-mycare-UHlb/india)
- [Iceland](https://apptail.io/app/rrh-mycare-UHlb/iceland)
- [Italy](https://apptail.io/app/rrh-mycare-UHlb/italy)
- [Japan](https://apptail.io/app/rrh-mycare-UHlb/japan)
- [Kuwait](https://apptail.io/app/rrh-mycare-UHlb/kuwait)
- [Kazakhstan](https://apptail.io/app/rrh-mycare-UHlb/kazakhstan)
- [Lebanon](https://apptail.io/app/rrh-mycare-UHlb/lebanon)
- [North Macedonia](https://apptail.io/app/rrh-mycare-UHlb/north-macedonia)
- [Mexico](https://apptail.io/app/rrh-mycare-UHlb/mexico)
- [Malaysia](https://apptail.io/app/rrh-mycare-UHlb/malaysia)
- [Nigeria](https://apptail.io/app/rrh-mycare-UHlb/nigeria)
- [Netherlands](https://apptail.io/app/rrh-mycare-UHlb/netherlands)
- [Norway](https://apptail.io/app/rrh-mycare-UHlb/norway)
- [New Zealand](https://apptail.io/app/rrh-mycare-UHlb/new-zealand)
- [Peru](https://apptail.io/app/rrh-mycare-UHlb/peru)
- [Philippines](https://apptail.io/app/rrh-mycare-UHlb/philippines)
- [Pakistan](https://apptail.io/app/rrh-mycare-UHlb/pakistan)
- [Poland](https://apptail.io/app/rrh-mycare-UHlb/poland)
- [Portugal](https://apptail.io/app/rrh-mycare-UHlb/portugal)
- [Romania](https://apptail.io/app/rrh-mycare-UHlb/romania)
- [Russia](https://apptail.io/app/rrh-mycare-UHlb/russia)
- [Saudi Arabia](https://apptail.io/app/rrh-mycare-UHlb/saudi-arabia)
- [Sweden](https://apptail.io/app/rrh-mycare-UHlb/sweden)
- [Singapore](https://apptail.io/app/rrh-mycare-UHlb/singapore)
- [Slovakia](https://apptail.io/app/rrh-mycare-UHlb/slovakia)
- [Thailand](https://apptail.io/app/rrh-mycare-UHlb/thailand)
- [Türkiye](https://apptail.io/app/rrh-mycare-UHlb/turkey)
- [Taiwan](https://apptail.io/app/rrh-mycare-UHlb/taiwan)
- [Ukraine](https://apptail.io/app/rrh-mycare-UHlb/ukraine)
- [Vietnam](https://apptail.io/app/rrh-mycare-UHlb/vietnam)
- [United Arab Emirates](https://apptail.io/app/rrh-mycare-UHlb/united-arab-emirates)
- [South Africa](https://apptail.io/app/rrh-mycare-UHlb/south-africa)
- [Argentina](https://apptail.io/app/rrh-mycare-UHlb/argentina)

---

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