---
title: "RTIP on the go - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "OTIP’s retired members can access their health, dental, and travel coverage with ease. RTIP on the go allows you to : -	Check whether a health service or item is covered under your plan, and how much "
---

# RTIP on the go — Canada

![RTIP on the go App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f7/d9/ef/f7d9efb7-317e-1223-a617-aaab808d193d/AppIconrtip-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [GreenShield](https://apptail.io/developer/greenshield-msZb)
**Category:** Finance
**Rating:** 4.7/5 (2,332 ratings)
**Price:** Free
**Bundle ID:** ca.rtip.onthego
**Store:** Apple App Store
**Country:** Canada
**Version:** 4.2.2 (released 2026-06-20)
**Original Release:** 2021-12-17
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id1592105302)
**AppTail Page:** [https://apptail.io/app/rtip-on-the-go-giad/canada](https://apptail.io/app/rtip-on-the-go-giad/canada)

## RTIP on the go Description
OTIP’s retired members can access their health, dental, and travel coverage with ease. RTIP on the go allows you to :
-	Check whether a health service or item is covered under your plan, and how much will be covered.
-	Find a health provider near you
-	Submit a claim or check the status of an existing claim
-	Search your claims history and get the real time status of recently submitted claims as well as details of previously processed claims.
-	Access your digital ID card (this is also your travel card if you have travel benefits) 
-	Easily access to OTIP’s Help Centre

## RTIP on the go Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ca/4a/94/ca4a9418-0dc5-27ba-493f-f9a2cc1176b4/45424c7b-aaae-4085-8657-b0be98e6aeb4_iOS_OTIP_Tablet_12.9_inch_Card_EN.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/87/0d/ac/870dac2e-ffe7-bc6a-ce32-5773c50c7d84/5e178546-8c04-4db7-bc1c-b7bf450b95ac_iOS_OTIP_Tablet_12.9_inch_Claims.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/35/e8/41/35e84105-fd78-acd5-2c5d-11ea459c5a4f/ac03d580-539f-4f62-8577-652aae0d000f_iOS_OTIP_Tablet_12.9_inch_Coverage_EN.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f7/07/93/f70793fa-a642-63a8-ec90-d96670f07b00/3c8e9b16-0e84-4c41-9709-d8b76736daf2_iOS_OTIP_Tablet_12.9_inch_Notification_EN.png/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fe/81/95/fe81955b-2ea6-b7b9-2b84-3658688a13d3/cef30b4a-57ca-4116-a1d8-dd61111e7bb7_iOS_OTIP_Tablet_12.9_inch_Search_EN.png/2048x2732.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/23/1c/e8/231ce8f6-2346-b564-e6bb-0696b6e1dd1d/f5c02546-bdd0-4e95-88c1-6d5cc0f1af5b_iOS_OTIP_Tablet_12.9_inch_Sign_In_EN.png/2048x2732.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cf/bf/fd/cfbffd30-c9f9-f84e-350d-94b22c627d2c/0f6ccc45-3818-4e9c-a9ac-2f1d6ae16c5c_iOS_OTIP_Tablet_12.9_inch_Submit_Claims_EN.png/2048x2732.png)

## RTIP on the go Rating Breakdown in Canada
- 5 stars: 1,829 (78%)
- 4 stars: 418 (18%)
- 3 stars: 63 (3%)
- 2 stars: 6 (0%)
- 1 stars: 16 (1%)

## RTIP on the go Reviews in Canada

### ***** "Garbage"
The update doesn’t work. When I click update it takes me back to the APP store to click open. Then around and around over and over again. Useless
-- Bad Update99, 2026-03-05

### *---- "Very Poor Functionality"
As noted by others: 1. The facial recognition is unreliable: it worked once, but even though it is turned on in Settings in the app and in the iOS, the facial recognition screen is not being served. 

The sign-in screen field for the password seems to be set up incorrectly: the iOS responds by offering to CREATE a password, rather than offering to fill in the existing password.

I have attempted to filter the claims by client, type of claim, and date range, in order to see how much I have left this year for para-medical services. I have attempted this several times and each time the app fails, closes, and serves the log-in screen. Of course the filter settings are lost and have to be set again, then it fails, repeat, repeat. IT WOULD BE VERY HELPFUL IF A DASHBOARD WERE TO BE ADDED WHICH SHOWS THE DESCENDING BALANCE FOR EACH TYPE OF CLAIM INSTEAD OF HAVING TO RUN A REPORT.
-- rlf222, 2025-08-05

### ***-- "New claims"
It’s not very user friendly if you’re making a claim for the first time.
-- AnnaAch, 2025-03-17

### ***** "RTIP on the Go"
As far as submitting claims, the process couldn’t be easier. I imagine with time they will make it even better by allowing you to know how much remains for a given therapy. I haven’t traveled, so I haven’t experienced submitting those claims. I hope our tip keeps up the great development of this APP.
-- Lilly Davidson, 2024-09-19

### *---- "Useless app"
It never recognizes face recognition. Always have to go on web site so what’s the point of having an app????
-- Orange63, 2024-04-12

### *---- "Weird screens"
When I log into the ap it goes to the screen I want and then quickly scrolls sideways to the login screen every single time.  I can’t get into the ap.  🤷‍♀️
-- $ in the garbage, 2024-02-29

### ***** "Claim submission"
Easy to use!
-- ricardogdlt, 2024-01-26

### *---- "Garbage App"
Difficult to use, chaotically written, and unworthy addition to RTIP service. Your phone staff are amazing…your app creators are not.
-- Ouch…painful to use, 2023-09-07

### ****- "Trouver un fournisseur"
J’ai eu de la difficulté à trouver mon fournisseur de massothérapie. Quand je cherchais à l’endroit où on demande trois renseignements numéro de téléphone, nom de l’entreprise et nom de famille on me disait toujours qu’il y avait un champ vide alors qu’il ne l’était pas. J’ai finalement trouvé mon fournisseur à l’aide du nom de famille. Par contre ce n’était pas la bonne adresse (son adresse avant un déménagement) mais impossible de la changer. Toutefois c’était le bon numéro de licence. Alors j’ai soumis de cette façon.
-- Nataschaca, 2023-07-26

### ****- "Great Back Up"
This Ap works quite well. When I first started to use it, I misinterpreted a question. My claim was rejected but, by speaking with the app resource contact, I was able to realize where I make my mistake and correct it. That path made all the difference.
-- Whisky T Foxtrot, 2023-06-06

[View all RTIP on the go reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## RTIP on the go Available In
- [Canada](https://apptail.io/app/rtip-on-the-go-giad/canada)
- [United States](https://apptail.io/app/rtip-on-the-go-giad/united-states)

---

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