--- title: "RTS Access Ride Request - Reviews, Revenue and Downloads in United States | Apple App Store" description: "RTS Access Ride Request helps you book and view paratransit trips for Monroe County, NY. RTS Access registration and approval is required prior to booking any trips. Visit myRTS.com/Access for detai" --- # RTS Access Ride Request — United States ![RTS Access Ride Request App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e4/92/03/e4920378-a378-886d-b91c-2388f60cbd5d/AppIcon-1x_U007emarketing-0-11-0-0-85-220-0.png/400x400bb.png) **Developer:** [RGRTA](https://apptail.io/developer/rgrta-UZDf) **Category:** Travel **Rating:** 3.1/5 (12 ratings) **Price:** Free **Bundle ID:** com.rgrta.passapp **Store:** Apple App Store **Country:** United States **Version:** 11.1.0 (released 2024-03-14) **Original Release:** 2021-02-26 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1550366566) **AppTail Page:** [https://apptail.io/app/rts-access-ride-request-BJOd/united-states](https://apptail.io/app/rts-access-ride-request-BJOd/united-states) ## RTS Access Ride Request Description RTS Access Ride Request helps you book and view paratransit trips for Monroe County, NY. RTS Access registration and approval is required prior to booking any trips. Visit myRTS.com/Access for details. ## RTS Access Ride Request Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/76/44/a5/7644a5dd-6e03-0ca8-e6a2-4d6f55d14576/859e5de9-6cc4-4f6f-b9ac-2c38086ac54c_IMG-6496.PNG/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/e2/69/d3/e269d396-3411-e66f-7c88-e37e1ea7cab0/d3052949-5f8d-4cb1-b28d-f7b6f82a50f4_IMG-6497.PNG/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/65/b5/51/65b55169-1231-ae48-b9dd-4672d3c462f3/03076c24-40d6-40b8-b2dc-74d4afd0e036_IMG-6498.PNG/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/ac/21/32/ac21324d-dd84-b63b-b82f-82c5520d6da0/76e2bc8f-ce41-45d3-86ee-e38aa76f2e41_IMG-6499.PNG/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/56/32/da/5632da64-258a-2899-c6a0-9428440648da/e9982a41-e321-4af5-93b0-e9586375c943_IMG-6500.PNG/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/34/ff/82/34ff82a0-a3f2-a59a-93c8-521fe4dc0269/6a24e0cb-b40a-4d27-91fe-3ff19c8048c5_IMG-6501.PNG/1242x2688.png) ## RTS Access Ride Request Rating Breakdown in United States - 5 stars: 4 (33%) - 4 stars: 1 (8%) - 3 stars: 0 (0%) - 2 stars: 6 (50%) - 1 stars: 1 (8%) ## RTS Access Ride Request Reviews in United States ### **--- "Not up to speed" Disabled riders depend on this app, but it’s cumbersome and unreliable. It balks at loading, it doesn’t remember log-in credentials or use face recognition (a very helpful feature for many disabled users), it’s clunky to navigate when attempting to schedule a ride, and the push notifications often do not work which means a user has to constantly log in to check status. Would also be more useful if the app had a calendar integration function (“add to calendar” with .ics or similar), but when it comes to improvements, the above list is most needed. If this weren’t the only affordable mobility option in town, I would not use this app at all. -- CorradoC7, 2026-01-09 ### **--- "RTS Access needs work. Submit button says unable to load for return trips." The app often does not load. I like to see when my bus is on the way. -- Streetfeet, 2025-05-13 ### **--- "Frustrating in my struggle to rest my password" As the congenitally deaf non- driving senior over 70 age, I am not comparable with RTS ACCESS QuickPay in RTS ACCESS Rides Requests in my concerns. Then I am fairly novice “ Tech-Savvy” nor computer- literate. It’s too complicated but bit difficult for me. -- Chassah, 2024-04-22 ### **--- ":)" Fixed this -- jessicaaaaaaagill, 2022-11-17 ### **--- "Frustrating" The app has been not working the last couple of days! I can’t log in. I live alone and need this service for grocery shopping. ESPECIALLY now that winter is coming! -- mermaid Tiffany, 2022-10-31 ### *---- "Issues" App never works gives a error message or don’t load -- feedingtube........, 2022-04-13 [View all RTS Access Ride Request reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to RTS Access Ride Request - [Medi](https://apptail.io/app/medi-WAoc/united-states) - [MAS Trips](https://apptail.io/app/mas-trips-goTc/united-states) - [Visit Rochester, NY](https://apptail.io/app/visit-rochester-ny-Odnd/united-states) - [RTS On Demand - Powered by Via](https://apptail.io/app/rts-on-demand-powered-by-via-wJOd/united-states) - [Kwik Fill](https://apptail.io/app/kwik-fill-EKOd/united-states) - [Access Services](https://apptail.io/app/access-services-hUHj/united-states) - [RPT Mobile Fare App](https://apptail.io/app/rpt-mobile-fare-app-YOSm/united-states) - [NaviGator for Gainesville RTS](https://apptail.io/app/navigator-for-gainesville-rts-HGVm/united-states) - [CTG AAR E-Hail](https://apptail.io/app/ctg-aar-e-hail-kMgn/united-states) - [ChargeSmart EV (CSEV)](https://apptail.io/app/chargesmart-ev-csev-JYhq/united-states) ## RTS Access Ride Request Available In - [United States](https://apptail.io/app/rts-access-ride-request-BJOd/united-states) - [Canada](https://apptail.io/app/rts-access-ride-request-BJOd/canada) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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