Today and 1 month ago, when I also traveled, I could not perform online check in. When I tried to choose seats, I could not confirm and application froze. Back button and continue button were disabled. I wrote to customer service for help, but noone answered.

They keep spaming you whole process for everything they can possibly charge you with. It should be easy to use it, instead they made it to be nightmare

Karta kupljena i na mailu stigli kompletno krivi podaci o ukrcaju te naknadno stigao drugi mail sa drugim podacima. Apsolutni gubitak novca, ne ponovilo se!

Impossible to get an invoice. Customer service - ZERO. App keeps freezing because of travel assistant feature

Uncovered dark patterns in the app. It’s impossible to plan a trip with a friend while sitting next to each other on the same Wi-Fi. We were planning a trip from Zagreb to Milan and were purchasing tickets sitting side by side using different devices. The app kicked me out almost immediately, just a minute after selecting the ticket, with a strange technical error, and the price doubled. As a result, my friend is flying alone. I refuse to support dark patterns in applications, especially considering that I work in UX myself. As of October 11th, there are still two flights available, and they will likely depart half-empty. I simply do not understand the business model of this company.

App is great, simple and easy to navigate. Some people will complain about literally anything like checking in online (that’s why the tickets are cheaper lol) and trying to sell upgrades and trains while checking in (wasting your time with what? a few seconds? give me a break.).

When I have tried check-in for my flight they tried to sell me already bought checking luggage for each passenger. I have bought tickets on their site including 20kg check in luggage for each passenger. And couldnt checking with it. They continuely tried to sell me those. My first and last time I am using this company and their services.

Can’t update version one day prior the flight and last Sunday app checked returning flight and got charged 110€ at airport for checking

Hello, Last 2 days I'm trying to buy tickets through the App but I still cannot buy them. Error occurs every time. Can you help? Or the App is no longer working?

You think you are good salesman. You think you are capable and wise. This app is your reflection.