Rydo - Reviews, Revenue and Downloads - Apple App Store

Description

Rydo is an all Australian taxi app that connects with over 16,000 drivers across the country, it is fast, reliable and safe. No more taxi metres, book fixed prices at Rideshare rates through the Rydo app!

Rydo allows you to pay via the app with a stored credit card, or you can choose to pay direct to the driver. You can choose a maxi taxi, a station wagon, or a premium ride. You can grab a ride right now or book a taxi for next week.

Our taxis are driven by professional drivers with 24 hour security cameras. You will always know the driver who picks you up.

Our Rydo rides are simple:

+ Just open the app, we will identify your location
+ Type in your destination
+ Pick your ride (taxi, maxi, wagon etc)
+ Select pay in app or pay direct to driver
+ Hit “Book a taxi” and we will find you a driver quick smart
+ Rate your driver once your trip is done
+ Receive an tax invoice immediately via email (if paid in app)

Rydo is different:

+ You can pay any way you want, including Cabcharge
+ You can have a corporate or a personal account
+ Get a ride right now, or book a taxi for later
+ Want some pampering? Book prestige
+ Got a crowd? Book a maxi
+ We have you covered across Australia

We will always aim to give you a great experience and we can be contacted 24/7, 365 days a year. Download the app and grab a Rydo ride today.

Have more questions? Head over to rydo.com.au/help

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User Rating

4.44 out of 5

981 ratings in Australia

5 star

782

4 star

3 star

2 star

1 star

101

Ratings History

Reviews

What a letdown

Booked a day in advance. They changed the driver many times and eventually no one came.

Full of doggy’s drivers

Charging more expensive than Uber and Indrive. Have bad experience with scam and doggy’s drivers.

Atrocious

Worst taxi service I have ever tried using. Made a booking (scheduled pickup) then got 10 confirmation SMS each with different driver details. Called Rydo they confirmed the booking and the driver name. In the morning of my pickup I was left stranded then received a new booking confirmation - when I called the driver he said he already pickup up someone, I need to call Rydo - was left stranded and missed a flight as a result! Avoid especially if you are planning a scheduled pickup!

DO NOT BOOK WITH THIS APP

Driver did not turn up for my trip to the airport - no notification, would not answer my calls. Missed my flight.

Getting more expansive than Uber

1/4/23: I was so close to deleting this app, after multiple cancelled trips which I still got charged for, and had to chase up for a month for the refund due to trips that was canceled by the drivers. One time a drive claimed to have arrived but actually lied, because we were standing at the pick up spot for 20 mins waiting. Decided to give this app one last chance after support team, Andrew, helped me resolve the refund with one phone call and his customer service was exceptional! Rydo has Andrew to thank for, for getting one last chance from an user.

Terrible service

Downloaded app, booked a taxi for airport drop off, charged me my fair then said no driver available try another company. Still waiting on email response for refund. I called the company and they said before we can refund they have to investigate so I need to wait for an email response. Downloaded the Uber app and driver arrived within 5 mins.

Not reliable

Pre book a ride to international airport at 6:30am, didn’t show up. Called customer service unsure if there will be a driver available. End up need to search for other company.

New experience

Just downloaded as had a coupon from previous trip. Highly recommend as an alternative to ride share options.

Absolute garbage

After waiting 20 minutes after multiple messages saying someone was on their way, I am now getting repetitive messages telling me to try another taxi service. A waste of time and resources.

Australian number not getting recognised

Hi Team, trying to connect your app, but it’s not recognising my number starting with 49.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Australia Travel	489

Name	Reviews	Recent release
13cabs - Ride with no surge Lock in the price & ride	115	4 days ago
GoGet Local Cars & Vans by the Hour	46	1 month ago
Uber Carshare (Car Next Door) A new way to rent & drive cars	160	1 week ago
KINTO Australia	20	4 days ago
Popcar Car Share	0	1 month ago
Taronga Zoo	21	3 months ago
Silver Service: Chauffeur Taxi Luxury Rides, Top Drivers	29	1 month ago
Shebah Ride with us!	20	3 weeks ago
Black & White Cabs Australia	58	7 months ago
13CABS Driver	20	4 months ago

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