---
title: "Sacramento 311 - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "With Sac311, information and city services are now at your fingertips.  	•	Request Service feature allows you to quickly and easily request city services including requesting a bulky-item pickup, pet "
---

# Sacramento 311 — United States

![Sacramento 311 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/b1/ff/67/b1ff6782-f31e-e834-64d7-995a860b7c59/AppIcon-0-0-1x_U007emarketing-0-6-0-0-85-220.png/400x400bb.png)

**Developer:** [City of Sacramento](https://apptail.io/developer/city-of-sacramento-hJUb)
**Category:** Utilities
**Rating:** 2.5/5 (36 ratings)
**Price:** Free
**Bundle ID:** org.cityofsacramento.org.sac311
**Store:** Apple App Store
**Country:** United States
**Version:** 4.1.5 (released 2023-10-20)
**Original Release:** 2012-07-20

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id542919268)
**AppTail Page:** [https://apptail.io/app/sacramento-311-szSd/united-states](https://apptail.io/app/sacramento-311-szSd/united-states)

## Sacramento 311 Description
With Sac311, information and city services are now at your fingertips.

	•	Request Service feature allows you to quickly and easily request city services including requesting a bulky-item pickup, pet complaints, pothole repairs
	•	Snap a photo and submit it with your request
	•	Use your location or drop a pin to help pinpoint a location on the map
	•	Track the status of your request using your Service Request number
	•	Register and log in. An account will make it easier for you to view and track your requests and will ensure we have accurate information for future requests
	•	Get updates! We’ll notify you as work is completed
	•	See what we’re doing in your neighborhood by using the Explore map
	•	Request to follow others’ open requests
	•	Search for answers using helpful knowledge articles. Was the article helpful? Give us a thumbs up!
	•	Look-up an address to see your waste service day or find you council district

The City of Sacramento’s 311 Customer Service is available 24 hours a day, 7 days a week, including holidays. We are committed to strengthening neighborhood services while continually improving. 

Love the app? Rate us!

Visit us online at Sac311.org

## Sacramento 311 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/19/4c/79/194c79a0-82ec-9bb8-33c8-e3855a418811/pr_source.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/d6/84/e7/d684e7c9-6c44-cf2c-3654-df344868294d/pr_source.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/b2/91/e1/b291e17d-cd0e-eb52-7d3b-bb3a8c238285/pr_source.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/36/f7/de/36f7deb9-2cb5-bee9-260e-a7e196fe681b/pr_source.png/640x960.png)

## Sacramento 311 Rating Breakdown in United States
- 5 stars: 12 (33%)
- 4 stars: 1 (3%)
- 3 stars: 2 (6%)
- 2 stars: 0 (0%)
- 1 stars: 21 (58%)

## Sacramento 311 Reviews in United States

### ***** "Exceptionally good"
Almost any service you need while living in Sacramento is available via this app.
-- Keiko 415, 2025-07-31

### ****- "It works well"
While the app is a little clunky the service and the responses I’ve received from my requests/complaints have been impressive. Illegally parked cars, junk on the street, homeless problems, etc.  have been addressed, oftentimes quickly. Thank you City of Sac.
-- Sac midtown guy, 2025-03-23

### *---- "Crashes"
I’ve been using this app for a long time and it was good until now. The app crashes when I try to upload a photo in iOS 17. Tried deleting and reinstalling but that didn’t work. 
Please fix it.
-- Next_milenium, 2023-10-06

### *---- "Keeps crashing"
Won’t let me request service after entering an intersection location.
-- alvalmeow, 2023-10-05

### *---- "Unhelpful-PLEASE FIX!"
Hey guys, your app is crashing at the request details page! Please fix! I need to report something and not having 311 available is really unhelpful.
-- Raay G, 2023-09-30

### *---- "App crashes"
When trying to use a drop down menu or add photos. App crashes. Not useable.
-- the MF juggernaut, 2023-09-19

### *---- "Doesn’t work anymore"
This app used to function when making a 311 report, even if it was a bit complicated to find the category you’re looking for. Now it exclusively gives a “Error! Some error occurred in Service creation” message when I try to submit a report. It gives no indication of what may be causing the error. I fill out every field and try different report types. Nothing works.
-- tyto alba, 2022-07-28

### *---- "Puts enforcement requesters in danger"
By making my enforcement requests public you are putting me at risk. Despite the fact that I have no other option because the city has quite literally backed my address into a corner, I am supposed to either be stuck in my house from people who don’t care about me or my family, or risk a request which puts my address out there and places a target on me and my family. This is absolutely ridiculous and is quickly making me despise the city that I’ve lived in for decades.
-- NotTheRealBatman, 2022-05-23

### *---- "Sac City 311 App Review Comments"
This requires too many touches and screens to use efficiently in the field. Also, the important is written light grey letters rather than black which is easier to read.
It also no longer allows the user to enter an intersection, i.e. 19 & J streets and does not accept a pin drop or GPS Coordinates.
It demands a street address or a park name. But not pin drop showing the precise location in the Park. User needs to type in detailed description of location or be sure to take multiple photos- closeups for details and landscape to show location.
-- Midtown Reader, 2021-11-17

### *---- "People of Sacramento, don’t download"
Shame this app is junk. I have installed and uninstalled numerous times and still after email verification the app does not let me sign in. Something about Salesforce can not verify my email. Of course app support sends you to their website that has no direction to tech support for the app. Over it and uninstalled. We live in Nor Cal, some of the worlds best tech developers, and this is what we get for Cali’s Capital City,Undeveloped subpar software.
-- 916girl, 2021-08-06

[View all Sacramento 311 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Sacramento 311 Discovered Keywords
- sacramento 311
- sacramento

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## Sacramento 311 Available In
- [United States](https://apptail.io/app/sacramento-311-szSd/united-states)
- [Austria](https://apptail.io/app/sacramento-311-szSd/austria)
- [Australia](https://apptail.io/app/sacramento-311-szSd/australia)
- [Brazil](https://apptail.io/app/sacramento-311-szSd/brazil)
- [Canada](https://apptail.io/app/sacramento-311-szSd/canada)
- [Chile](https://apptail.io/app/sacramento-311-szSd/chile)
- [Dominican Republic](https://apptail.io/app/sacramento-311-szSd/dominican-republic)
- [Algeria](https://apptail.io/app/sacramento-311-szSd/algeria)
- [Ecuador](https://apptail.io/app/sacramento-311-szSd/ecuador)
- [Finland](https://apptail.io/app/sacramento-311-szSd/finland)
- [United Kingdom](https://apptail.io/app/sacramento-311-szSd/united-kingdom)
- [Ireland](https://apptail.io/app/sacramento-311-szSd/ireland)
- [Kuwait](https://apptail.io/app/sacramento-311-szSd/kuwait)
- [Mexico](https://apptail.io/app/sacramento-311-szSd/mexico)
- [Malaysia](https://apptail.io/app/sacramento-311-szSd/malaysia)
- [Norway](https://apptail.io/app/sacramento-311-szSd/norway)
- [Romania](https://apptail.io/app/sacramento-311-szSd/romania)
- [Russia](https://apptail.io/app/sacramento-311-szSd/russia)
- [Singapore](https://apptail.io/app/sacramento-311-szSd/singapore)
- [United Arab Emirates](https://apptail.io/app/sacramento-311-szSd/united-arab-emirates)
- [South Africa](https://apptail.io/app/sacramento-311-szSd/south-africa)

---

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